17
Warranty
What this limited warranty covers and
for how long
Products covered by this limited
warranty have been tested and
inspected prior to shipment and,
subject to the provisions of this
warranty, Dimplex warrants such
products to be free from defects in
material and workmanship for a
period of 12 months from the date of
the first purchase of such product.
The limited 12 month warranty period
also applies to any implied warranties
that may exist under applicable
law. Some jurisdictions do not allow
limitations on how long an implied
warranty lasts, so the above limitation
may not apply to the purchaser.
What this limited warranty does not
cover
This limited warranty does not apply
to products that have been repaired
(except by Dimplex or its authorized
service representatives) or otherwise
altered. This limited warranty does
further not apply to defects resulting
from misuse, abuse, accident,
neglect, incorrect installation,
improper maintenance or handling,
or operation with an incorrect power
source.
What you must do to get service
under this limited warranty
Defects must be brought to the
attention of Dimplex Technical
Service by contacting Dimplex at
1-888-346-7539, or 1367 Industrial
Road, Cambridge ontario, Canada
n1R 7G8. Please have proof of
purchase, catalogue/model and serial
numbers available when calling.
Limited warranty service requires a
proof of purchase of the product.
What
Dimplex
will do in the event of
a defect
In the event a product or part
covered by this limited warranty is
proven to be defective in material or
workmanship during the 12 month
limited warranty period you have the
following rights:
Dimplex will in its sole discretion
•
either repair or replace such
defective product or part without
charge. If Dimplex is unable to
repair or replace such product or
part, or if repair or replacement
is not commercially practicable
or cannot be timely made,
Dimplex may, in lieu of repair or
replacement, choose to refund the
purchase price for such product
or part.
• Limited warranty service will
be performed solely by dealers
or service agents of Dimplex
authorized to provide limited
warranty services.
• The purchaser is responsible
