
42
Warranty, Service, and
Replacement
Copyright 2019 Dilon Technologies, Inc. All rights reserved. Version 1.7
a Return Materials Authorization (RMA) Number to be
used to identify the hardware that you are authorized
to return for service. 4. You must send in the hardware
to the Dilon Customer Service Center for mail-in service.
Dilon will provide you with a pre-paid return-shipping
label for you to return your defective hardware. Buyer
shall be responsible for return shipment charges for
Product returned where Dilon determines there is no
defect (“No Defect Found”), or for Product returned
that Dilon determines is not eligible for warranty
repair. 5. The RMA number must be placed on the
exterior shipping container. Use the original shipping
and packing materials and include a description of the
hardware problem along with the RMA number on the
inside of the package.
Obtaining Mail-In, Return to Service Depot, Warranty
Service, continued
C.
Please visit our website at
www.CoPilotVL.com
for
information on receiving Dilon technical support.
Technical Support
D.
Note:
All terms and conditions subject to change without notice.