Digno J, User Manual

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Warranty/Specifications/ Customer Service
DIGNO
®
J
Customer Service
For SoftBank handset or service information, call General
Information. For repairs, call Customer Assistance.
General Information
For all SoftBank inquiries, from fees to service information.
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
Service hours: 9:00 am – 8:00 pm
Customer Assistance (Repairs/Lost
Handsets)
If handset is lost/stolen, call this number immediately.
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at 0800-919-0113
Service hours: 9:00 am – 8:00 pm
Smartphone Technical Support Center
For inquiries regarding handset operation and details of
service.
From a SoftBank handset, dial toll free at 151
From a landline/IP phone, dial toll free at 0800-1700-151
Service hours: Weekdays 9:00 am – 7:00 pm / Saturdays,
Sundays, and holidays 9:00 am – 5:00 pm
SoftBank Global Call Center
For inquiries or if handset is lost/stolen while outside Japan,
call this number.
From outside Japan, dial +81-92-687-0025 (toll free from
SoftBank handsets)
Service hours: 24 hours