phone company has not yet assigned a user's name to that number. These are not true Out of Area calls
because they are not the same type of call.
“Sometimes we have bad weather or poor electrical service and the Call Blocker seems
to be affected from the power spikes or outages.”
The Call Blocker has two processors on board (similar to your home computer) and they work in tandem
with each other which requires the power service stay very consistent and with no variances. Power
spikes can hit the telephone lines as well but when the power goes low or too high for too long it
prevents the Call Blocker from working properly. If you have power issues at your home or office,
consider purchasing a small UPS power backup or AC line conditioning device rated to about 15 watts and
connect the Call Blocker’s power adapter there.
Power RESET
When the Call Blocker appears to have been affected by power issues, simply look on the bottom of the
unit in the center and find the small RESET hole. With the power still connected, gently press on the
reset button once and release with a tooth pick or non metallic pointer. None of your settings, caller lists
or call history will be lost. This only reboots the Call Blocker’s operating system and clears the issue.
Complete Factory RESET – “I want to reset the Call Blocker to factory settings.”
Sometimes after a few months you want to start over and clear the current settings. To do this, enter
Programming: Press and hold the
Program Button
for 3 seconds until you see “Program Mode”, then
“Pick Up Phone”, when the prompt for “Enter Code” displays, enter code
98 # *
. This clears all your call
lists. Next, when the prompt for “Enter Code” displays again, enter code
99 # *
. This fully resets the
Call Blocker to Digitone Default settings from the factory.
2-Line Phones
The Call Blocker is a single line operation and the 2 conductor line cord supplied with it only carries a
single line. If you want to process both lines on your 2-Line phone, then you will need: Two Call Blockers
with their supplied single line cords, Two 2-Line Splitters with two single line cords and one Line Coupler.
You will use one splitter at the phone wall plate and connect the two supplied single line cords from each
Call Blocker to that splitter; L1 to Call Blocker 1 and L2 to Call Blocker 2 then connect the two single line
cords from each Call Blocker’s TEL phone port to the second line splitter L1 and L2. Connect this splitter
to the Line Coupler and then connect the 2-Line phone to the coupler.
10
+ +
+
+
+
Wall Plate
2 Line Splitter
2 Line Splitter Coupler
2-Line Phone
Installation for Whole House at Demarc (terminal block – line interface)
The Call Blocker can be installed anywhere in the home or office at any available wall plate. If installed
this way, all phones will ring once because the caller ID which the Call Blocker uses to block calls with,
follows the first ring. To avoid this first ring you can install the Call Blocker that has First Ring
Suppression™ built-in, at the demarc where the phone service comes in. The demarc can be many
things; 1) the line interface on the side of a home where regular 2-wire service is connected, 2) in a
phone closet of an office with a telco punch down block, 3) a connection interface in a basement of a
home or office, 4) a phone port of an ATA, analog telephone adapter of a Cable modem, Vonage adapter,
Cell Phone Gateway, or Magic Jack™. You can also avoid the first ring using a cordless phone system
connected to the Call Blocker’s TEL phone port. If you have other phones connected directly to the line,
you can turn off their ringers and distribute the ringing using the cordless phones.