Digital Projection
MERCURY 5000HD
Troubleshooting
This section helps you resolve problems you may encounter while setting up or using the projector.
Power Indicator
Indicator Condition
Projector Condition
Note
Off
Blinking light
Steady light
Green blinking
Orange blinking
0.5 sec ON,
0.5 sec OFF
2.5 sec ON,
0.5 sec OFF
0.5 sec ON,
0.5 sec OFF
2.5 sec ON,
0.5 sec OFF
The main power is off
The projector is getting ready to turn on.
Off Timer or Sleep Timer is active.
The projector is cooling down.
On Timer is active.
The projector is turned on.
The projector is in Standby or Idle.
Green
Orange
–
Wait for a moment.
–
Wait for a moment.
–
–
–
Indicator Condition
Projector Condition
Note
Off
Blinking light
Steady light
Red blinking
Red
Orange
Green
1 cycle (0.5 sec ON,
2.5 sec OFF)
2 cycle (0.5 sec ON,
0.5 sec OFF)
3 cycle (0.5 sec ON,
0.5 sec OFF)
4 cycle (0.5 sec ON,
0.5 sec OFF)
Normal
Lens hood or lamp cover error
Temperature error
Power error
Fan error
Circuit error
Control key locked
Idle condition
–
Replace the lens hood or the lamp
cover correctly.
The projector is overheated. Move
the projector to a cooler location.
Power unit will not work correctly.
Cooling fan has stopped. Contact
your dealer.
A circuit has failed. Contack your
dealer
You have pressed control panel key
when Control Key Lock is enabled.
–
Status Indicator
Indicator Condition
Projector Condition
Note
Off
Blinking light
Steady light
Light off
Lamp has reached its end of life. Lamp
replacement message will be displayed.
No lamp
Lamp error
Lamp data error
Re-firing the lamp
Switching from Lamp 1 to 2
Lamp has been used beyond its
limit. The projector will not turn on
until the lamp is replaced.
Lamp mode is set to Normal mode
Lamp mode is set to Eco mode.
Red blinking
Green blinking
Orange blinking
Red
Green
Orange
–
Replace the lamp.
Lamp is not installed. Turn off the
power and install lamp.
Lamp fails to light. Wait a full minute and
turn on the power again. If this will not
solve the problem, consult your dealer.
Fails to read lamp data.
Consult your dealer.
Wait for a moment.
Wait for a moment.
Replace the lamp.
–
–
Lamp 1/2 Indicator
2.5 sec ON,
0.5 sec OFF
1 cycle (0.5 sec ON,
2.5 sec OFF)
6 cycle (0.5 sec ON,
0.5 sec OFF)
7 cycle (0.5 sec ON,
0.5 sec OFF)
