23
Troubleshooting (cont.)
Q.
.
I press the keys on the keypad, and there is no sound or
response from the controller.
A.
.
Check. the. connection. of. the. keypad. to. the. controller.. This. is.
inside.the.top.panel..The.keypad.connector.passes.in.through.the.top.
panel..It.should.wind.around.the.first.circuit.board.and.be.seated.fully.
into. the. connector.. The. keypad. ELN-KM0227A1. may. need. to. be.
replaced.and.can.be.purcahsed.at.www.heatpress.com/support.php
Q.
.
The press is taking a very long time to open at the end of the
timing cycle.
A.
.
The. flow. control. has. become. clogged.. Remember. to. drain.
your. compressor. every. day,. or. often. enough. to. avoid. running. water.
and.contaminants.through.the.heat.press..Slide.the.heat.press.about.12”.
forward.so.it.hangs.off.the.table,.making.sure.it.will.not.fall.off.(it.is.
back-heavy)..Look.under.the.front.of.the.oress,.under.the.bottom.skirt.
cover..Find.the.brass/gold/yellow.flow-control.valve,.where.the.air.spits.
out.of.the.press.when.releasing..It.is.connected.to.the.main.blue.mac-
valve.and.silver.exhaust.valve..Adjust.the.screw.and.nut.on.the.end.of.
this.valve.to.let.more.air.out..Remove.it.completely.to.test.if.this.is.the.
reason.for.the.slow.release.
Q.
.
The press has shut off, and will not come back on after
checking the power cord.
A.
.
Test. for. power. coming. from. the. back. side. of. the. power. cord.
inlet.socket..Test.for.power.coming.from.the.back.side.of.the.on/off.
switch..Test.for.power.coming.to.the.end.of.the.black.&.white.wires.that.
come.from.the.on/off.switch.into.the.control.board..This.will.narrow.
down.which.power.handling.component.needs.replacement..If.any.parts.
prior.to.the.circuit.boards.need.replacing.-.purchase.the.RPK-DKPWR..
socket/switch/wires/cord. Kit.. Replace. everything. included. the. kit. at.
the.same.time..This.is.an.extremely.inexpensive.replacement.kit.that.
includes.all.these.components.and.can.be.purchased.at.www.heatpress.
com/support.php
Q.
.
I pressed a transfer upside down. The inks and transfer
material have burned onto the heat platen.
A.
.
Cool.the.press.down..Using.a.nonabrasive.detergent.or.cleaner,.
thoroughly. scrub. the. heat. platen. surface.. Do. not. use. an. abrasive.
scrubber,.or.a.pad.that.will.scratch.the.Teflon.coating.of.the.platen..If.
you.are.still.unable.to.remove.the.transfer.material,.obtain.teflon.heater.
block.cleaner.from.the.factory.
