Digital Equipment STARION 200i, Service Maintenance Manual

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Troubleshooting Digital STARION 200i/300i PC
74 MCS Logistics Engineering - Nijmegen
Computer Troubleshooting
(continued)
Problem Possible Cause Action
Computer does
not boot from
an internal
SCSI hard disk
drive Operating system software is not
installed on the SCSI hard disk
drive.
Requested partition does not
exist.
Computer not configured for
SCSI hard disk drive operation.
Install the appropriate operating system on the
SCSI hard disk drive.
Partition the SCSI hard disk drive and then reload
the operating software.
Run the BIOS Setup utility and set the IDE
controller option to “Disabled”. This disables the
IDE interface.
NOTE: When having both IDE and SCSI hard
disk drives installed, the computer uses the IDE
hard disk drive as the boot device.
Computer does
not boot from a
target diskette
drive Drive ID incorrectly set.
Diskette drive not enabled.
Diskette boot option disabled.
Onboard diskette controller
disabled.
Diskette does not contain start-
up files.
Make sure the drive ID is correctly set.
Run the BIOS Setup utility to enable the diskette
drive.
Run the BIOS Setup utility and set and set the
proper boot sequence.
Run the BIOS Setup utility and set the diskette
controller option to “Enabled”.
Insert a diskette with the correct start-up files.
No response to
keyboard
commands Keyboard is password protected.
Keyboard is connected to the
mouse port.
Enter the keyboard password.
Power down the computer and connect the
keyboard to the keyboard port.
No response to
mouse
commands Mouse is password protected.
Mouse is connected to the
keyboard port.
Mouse driver not installed.
Enter the keyboard and mouse password.
Power down the computer and connect the mouse
to the mouse port.
Install the appropriate mouse driver.