Table 1–1 (Cont.) Basic Troubleshooting
Symptom
Possible Cause
Suggested Solution
RX™26 Diskette Drive Problems
The system cannot read
from or write to the
diskette.
The diskette is not
formatted.
Format the diskette.
The diskette is not correctly
inserted.
Eject the diskette. Try to insert the
diskette again.
The diskette is faulty.
Try a different diskette.
The diskette drive is faulty.
Contact your Digital Services
representative.
The diskette density is
incorrect.
The RX26 accepts only high-
density (HD) or extra-density (ED)
diskettes.
The diskette drive head
may be dirty.
See the
MicroVAX 3100 Model 90
Operator Information
manual for
information on how to clean the
diskette drive head.
The system can read
from but cannot write to
a diskette.
The write-protect switch
is in the write-protect
position.
Eject the diskette and reset the
switch. Try writing to the diskette
again.
The diskette does not eject.
The diskette is incorrectly
positioned in the drive.
Gently press the diskette with your
finger and reposition it. Press the
eject button again.
RZ-Series SCSI Disk Drive Problems
An installed drive does not
work.
Two SCSI identifiers are set
to the same number.
Reset each SCSI ID to a unique
number.
Drive cables not properly
connected.
Check the cable connections.
The Configuration display
does not show a SCSI
device.
SCSI device is not properly
terminated.
Check for a SCSI 50-pin terminator.
Two SCSI identifiers are set
to the same number.
Reset each SCSI ID to a unique
number.
1–8 Troubleshooting and Diagnosing Problems
