Table 1–1 (Cont.) Basic Troubleshooting
Symptom
Possible Cause
Suggested Solution
TZ30 Tape Drive Problems
The TZ30 green LED
flashes rapidly.
The drive mechanism is
faulty or the tape cartridge
is damaged.
Press and release the unload button
to clear the fault. If the LED
continues to flash, do not try to
remove the tape cartridge or use
the tape drive. Contact your Digital
Services representative.
The TZ30 does not operate.
The drive does not contain
a tape cartridge.
Insert the tape cartridge and slide
the lever from the UNLOCK to the
LOCK position.
The operate lever does not
slide.
The tape cartridge is in use.
Wait for the green LED to turn
on and try again. If the problem
persists, do not use the drive.
Contact your Digital Services
representative.
The operate lever does not
lock.
The tape cartridge is not
inserted correctly.
Reinsert the tape cartridge. If
the problem persists, contact your
Digital Services representative.
The tape does not load.
Press and release the unload
button. Wait for the green LED
to turn on before sliding the lever
and removing the tape. If the
LED flashes, contact your Digital
Services representative.
The system cannot write to
the tape.
The write-protect switch
is in the write-protect
position.
If the write-protect LED is on,
remove the tape, reset the switch
and try writing to the tape again. If
the problem persists, contact your
Digital Services representative.
The data read from the tape
cartridge is corrupted.
The tape drive head may be
dirty.
See the
MicroVAX 3100 Model 90
Operator Information
manual for
information on how to clean the
drive head.
The tape does not eject.
The tape is not rewound.
The operate lever is in the
lock position.
Follow the procedure for removing a
tape from the TZ30 described in the
MicroVAX 3100 Model 90 Operator
Information
manual.
(continued on next page)
1–6 Troubleshooting and Diagnosing Problems
