Table 1–1 (Cont.) Basic Troubleshooting
Symptom
Possible Cause
Suggested Solution
RRD42 Compact Disc Drive Problems
The drive does not accept
the caddy.
The disc is upside-down in
the caddy or it is not placed
correctly in the caddy.
Remove the disc from the caddy
and reinsert it properly.
A caddy is already present.
Eject the caddy and replace it with
a new one.
The eject button fails to
eject the caddy.
The eject button is disabled
by software.
Reenable the eject button or
manually eject the caddy.
The system does not have
power.
Set the system unit on/off switch to
the on ( | ) position and press the
eject button again.
The RRD42 compact disc
drive is faulty.
If you want to eject the caddy
manually, see
MicroVAX 3100
Model 90 Operator Information
for instructions. If the problem
persists, contact your Digital
services representative.
(continued on next page)
Troubleshooting and Diagnosing Problems 1–5
