Digital Equipment LG plus Series Operator'S Manual Download Page 75

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fault messages

Operator’s Guide

FIRMWARE ERROR

Application software tried to perform an

illegal printer function or damaged memory

detected on CMX board.Contact your Digital

Customer Service Engineer.

FRAMING ERROR

Serial framing error (serial interface).

Check your serial host interface

parameter settings; if necessary, adjust

them so that they match the settings of

the attached host.

HAM. COIL OPEN*

Electrical malfunction of one or more

hammer coils. Contact your Digital

Customer Service Engineer.

HB NOT INSTALLED*

Self–test does not detect hammer coils.

Contact your Digital Customer Service

Engineer.

HMR BANK FAN FLT

Sensors cannot detect current in fan

circuit. Power off printer and remove

paper path. Check that fan cable is

connected. Check for obstruction of vents

and fan airway; remove any obstructions.

Check for items beneath the printer

blocking cabinet vents. Power back on

the printer. If this message recurs,

contact your Digital Customer Service

Engineer.

ILL EXT BUS ACC*

Fatal firmware error on CMX controller

board. Contact your Digital Customer

Service Engineer.

FRAMING ERROR

HAM. COIL OPEN*

HB NOT INSTALLD*

HMR BANK FAN FLT

ILL EXT BUS ACC*

FIRMWARE ERROR

Summary of Contents for LG plus Series

Page 1: ...LGplus Series Text and Graphics Printer TM Operator s Guide Order Number EK LGPLE OG Rev A Digital Equipment Corporation...

Page 2: ...in an FCC Level A Composite System as defined in the FCC Rules and Regulations Canadian Department of Communications compliance statement This equipment does not exceed Class A limits per radio noise...

Page 3: ...s that the use of its products in the manner described in this publication will not infringe on existing or future patent rights nor do the descriptions contained in this publication imply the grantin...

Page 4: ...ertain jurisdictions AppleTalk LocalTalk LaserWriter and Macintosh are registered trademarks of Apple Computer Inc Microsoft MS MS DOS and Windows NT are registered trademarks of Microsoft Corporation...

Page 5: ...with those in your Setup Guide in order to avoid injury to you and damage to the printer This guide is divided into three sections Basic Operating Procedures gives an overview of the control panel an...

Page 6: ...tions that could harm you or damage the printer Cautions provide information about conditions that could damage the printer Notes provide supplemental information that could affect printer operation o...

Page 7: ...er 26 Unloading Paper 30 Replacing the Ribbon 32 Canceling a Print Job 36 CONFIGURATION Configurations and Parameters 38 Saving Configurations 44 Printing Configurations 46 Loading Configurations 48 D...

Page 8: ...ii Table of Contents...

Page 9: ...ING PROCEDURES 1 Operator s Guide Powering on the Printer 2 Using the Control Panel 4 Loading Paper 19 Setting Top of Form 23 Reloading Paper 26 Unloading Paper 30 Replacing the Ribbon 32 Canceling a...

Page 10: ...d into the appropriate power source Refer to the Select a Site section in Chapter 2 of the Setup Guide for information on proper power sources The power switch is located at the top left side of the c...

Page 11: ...e software has initialized successfully the status indicator lights to indicate the printer is online and an online message appears in the display followed by the name of the active emulation the defa...

Page 12: ...e top of form Clearing fault conditions Configuring the printer Running printer self tests Control Panel Layout ON LINE FF VIEW LF Status Indicator Message Display RAISE PRINTER COVER TO ACCESS THESE...

Page 13: ...ing top of form You may also traverse the printer s configuration menus Pressing the ON LINE key toggles the printer from online to offline mode The status indicator is off in offline mode Fault Mode...

Page 14: ...shown as they appear on the control panel Key combinations are indicated with the plus sign For example Press CLEAR ENTER means to press the CLEAR key and the ENTER key at the same time Message Displ...

Page 15: ...On Status indicator illuminates continuously when the printer is in online mode Off Status indicator is off when the printer is in offline mode Flashing Status indicator flashes if a fault condition e...

Page 16: ...in offline mode press once The status indicator is off Result When the printer is in online mode it is ready to receive data and control commands from the host computer and prints the data immediatel...

Page 17: ...n online or offline mode press and release to advance the paper to the top of form on the next page If there is data in the printer s buffers the data will print and then the paper will move to the ne...

Page 18: ...int buffer will print before the paper moves Action With the printer offline press and release to advance the paper one line at a time If there is data in the printer buffer the data will print before...

Page 19: ...nd time to move the last data printed back to the print position To adjust fine vertical forms alignment while the printer is online and printing press VIEW to stop printing and move the last data pri...

Page 20: ...r correcting a fault condition press and release Result The fault message is cleared and the printer returns to offline mode Other 1 Press CLEAR ENTER to cancel a print job The print job must also be...

Page 21: ...unction Starts and stops diagnostic tests and generates a configuration printout Action In the configuration menus when one of the DIAGNOSTICS menu Printer Tests displays such as Shift Recycle press R...

Page 22: ...ter is in a fault condition Action Raise the forms thickness lever align the first print line directly below the perforation with the TOF indicator on the tractor close the forms thickness lever then...

Page 23: ...ctive value An asterisk appears next to the active value on the display The ENTER key must be unlocked before you can use it to select option values To unlock the ENTER key press Y B at the same time...

Page 24: ...ked and unlocked Action In the configuration menus press Y to move to a higher level in the menu structure Press B to move to a lower level in the menu structure In offline mode press Y B at the same...

Page 25: ...are pressed simultaneously the printer will reset to the power up configuration and reset its internal state Action In the configuration menu press A to scroll backward or press to scroll forward thro...

Page 26: ...18 Operator s Guide...

Page 27: ...y to a different size To reload the paper after a LOAD PAPER fault message refer to page 26 Press ON LINE to place the printer in offline mode Open the printer cover Unload the current paper if necess...

Page 28: ...r Align the paper supply with the label on the floor Ensure that the paper pulls freely from the box Feed the paper up through the paper slot inside the cabinet Hold the paper to prevent it from slipp...

Page 29: ...he position of the left tractor If adjustment is necessary unlock the left tractor Slide the tractor until it is aligned directly to the left of the number 1 on the paper scale and lock it You can als...

Page 30: ...ht tractor to remove paper slack or to adjust for various paper widths Then lock the tractor After both tractors are secured you may use the horizontal adjustment knob to make fine horizontal paper ad...

Page 31: ...procedure to set the top of form Make sure the printer is in offline mode Press ON LINE to toggle from online to offline mode Press FF several times to make sure the paper feeds properly beyond the tr...

Page 32: ...y Lower the forms thickness lever Set it to match the paper thickness The A B C scale corresponds approximately to 1 3 and 6 part paper thickness Adjust until you have the desired print quality Do not...

Page 33: ...ssages such as LOAD PAPER from the Liquid Crystal Display Press SET TOF The top of form you have set moves down to the print position If there is data in the buffer the paper moves back to the last pr...

Page 34: ...st sheet of the old paper supply If you are using multi part paper and it is too thick for the new paper to be loaded over the existing paper do not use this procedure Instead remove the existing pape...

Page 35: ...t inside the cabinet and feed the paper up through the slot It may be easier to feed one corner of the new paper up through the slot first When this corner can be grasped from the top rotate the paper...

Page 36: ...cessary gently press the existing paper back Align the top edge of the new paper with the top perforation of the existing paper Load the new paper over the existing paper Open and load the tractors on...

Page 37: ...ction can cause paper jams ribbon jams with potential for ribbon damage smeared ink or wavy print 7 Press CLEAR to clear the LOAD PAPER fault message from the Liquid Crystal Display 8 Close the printe...

Page 38: ...to place the printer in offline mode and open the printer cover Tear off the paper at the perforation Allow the paper to fall to the back of the printer and into the paper stacking area Raise the for...

Page 39: ...ath diagram Allow the paper to fall into the paper supply area caution Be careful when pulling any paper backwards through the paper path especially when using label stock If you are not careful label...

Page 40: ...y void warranty Part Number Description LGxxR SR One OCR Application 60 yard ribbon LG04 ribbon Length 60 yards 54 84 m Width 1 inch 2 54 cm Thickness 0039 inches 009906 cm LGxxR LR One OCR Applicatio...

Page 41: ...ribbon Raise the forms thickness lever as far as it will go Press in on the hub latches and lift the ribbon spools off the hubs Lift the ribbon out of the ribbon path Refer to the ribbon path diagram...

Page 42: ...bon path diagram on the shuttle cover Be sure to thread the ribbon between the hammer bank cover and the ribbon mask The ribbon must not be twisted A twisted ribbon can lower print quality shorten rib...

Page 43: ...1 3 and 6 part paper thickness Adjust until you have the desired print quality caution Do not set the forms thickness lever too tightly excessive friction can cause paper jams ribbon jams with potent...

Page 44: ...t stopped from the host system before pressing CLEAR ENTER the print job will continue with data missing when the printer returns to online Exercise caution to prevent unwanted data loss occurrences a...

Page 45: ...ONFIGURATION 37 Operator s Guide Configurations and Parameters 38 Saving Configurations 44 Printing Configurations 46 Loading Configurations 48 Deleting Configurations 50 The Power Up Configuration 52...

Page 46: ...cpi Data processing typeface etc Nine configurations are available Your printer has a preset factory configuration that cannot be changed or deleted configuration 0 Configurations 1 to 8 are provided...

Page 47: ...and saved a configuration to nonvolatile memory it will not be lost if you power off the printer You can load or delete configurations you can also modify and overwrite resave them Configurations 1 to...

Page 48: ...eter you must use the operator panel and save it as part of a configuration To learn more about the configuration menus and how to change individual parameters such as line spacing typeface etc refer...

Page 49: ...pages show a summary of the entire set of configuration menus available with the LGplus Series Following this are several procedures for configuring particular menu options from the Config Control Men...

Page 50: ...Size in K 8 1 16 Parallel Centronics Data Bit 8 Enable Disable Data Polarity Standard Inverted Strobe Polarity Standard Inverted Resp Polarity Standard Inverted Busy On Strobe Enable Disable Latch Dat...

Page 51: ...cter Set IBM PC Primary Extended Multinational ECMA Latin 1 Primary Extended DEC Mult OCR A OCR B CPI LPI Select Font Attributes Page Format Select CPI 10 0 CPI 12 0 CPI 15 0 CPI 17 1 CPI 20 0 CPI Sel...

Page 52: ...configuration and cannot be modified or deleted Press ON LINE to place the printer offline and raise the printer cover Press Y and B simultaneously to unlock the control panel The message UNLOCKED dis...

Page 53: ...An asterisk appears next to the value in the display Your active configuration is now saved as configuration 2 Press Y and B simultaneously to lock the control panel The message LOCKED displays brief...

Page 54: ...all of the configurations Press ON LINE to place the printer offline and raise the printer cover Press Y and B simultaneously to unlock the control panel The message UNLOCKED displays briefly Press B...

Page 55: ...not previously saved values to that numbered configuration then the following fault message will display CONFIG DOES NOT EXIST Save First Press Y and B simultaneously to lock the control panel The me...

Page 56: ...n you turn the power off and then back on the designated power up configuration loads See page 52 Press ON LINE to place the printer in offline mode and open the printer cover Press Y and B simultaneo...

Page 57: ...es to that numbered configuration then the following fault message will display CONFIG DOES NOT EXIST Save First Press Y and B simultaneously to lock the control panel The message LOCKED displays brie...

Page 58: ...nd open the printer cover Press Y and B simultaneously to unlock the control panel The message UNLOCKED displays briefly Press B Press repeatedly until you reach the Delete Config parameter Press B Pr...

Page 59: ...alues to that numbered configuration then the following fault message will display CONFIG DOES NOT EXIST Save First Press Y and B simultaneously to lock the control panel The message LOCKED displays b...

Page 60: ...r up configuration not the last saved configuration For your convenience you can specify which configuration 0 8 should be the power up configuration Press ON LINE to place the printer offline and ope...

Page 61: ...ly saved values to that numbered configuration then the following fault message will display CONFIG DOES NOT EXIST Save First Press Y and B simultaneously to lock the control panel The message LOCKED...

Page 62: ...54 Operator s Guide...

Page 63: ...TROUBLESHOOTING 55 Operator s Guide Clearing Paper Jams 56 Cleaning the Printer 59 Solving Print Quality Problems 62 Fault Messages 64...

Page 64: ...ul labels may detach and adhere to the printer within the paper path where only a Digital service representative can remove them 1 Open the printer cover 2 Raise the forms thickness lever as far as it...

Page 65: ...e representative Check the narrow paper path between the face of the platen and the ribbon mask for pieces of torn paper and ribbon lint Refer to the ribbon path diagram on the shuttle cover Reload th...

Page 66: ...imately to 1 3 and 6 part paper thickness Adjust until you have the desired print quality Do not set the forms thickness lever too tightly excessive friction can cause paper jams ribbon jams with pote...

Page 67: ...id works well Do not use abrasive powders or chemical solvents Clean the windows with plain water or mild window cleaner Always apply the cleaning solution to the cloth never pour cleaning solution di...

Page 68: ...paper supply page 30 3 Remove the ribbon step 2 page 33 4 Using a soft bristled non metallic brush remove dust particles from the paper path ribbon guides and ribbon path Refer to the ribbon path dia...

Page 69: ...l clean the ribbon guides Do not let alcohol drip into the hammer bank Brush and vacuum inside the lower cabinet Wipe the lower cabinet interior with a clean lint free cloth damp not wet with water an...

Page 70: ...f it is too loose or too tight 2 Adjust the paper tension horizontally by moving the right tractor print quality can be affected if the paper is too loose or too tight 3 Make sure the ribbon threads a...

Page 71: ...configuration option you want to change Press ENTER when the option is on the message display The configuration printout does not represent configuration parameters selected and changed 1 Verify that...

Page 72: ...ce Engineer may be needed Perform the following steps to clear a fault message after you have corrected the fault condition and before you call a Digital Customer Service Engineer for the faults indic...

Page 73: ...ustomer Service Engineer A TO D OVERUN Fatal firmware error on CMX controller board Contact your Digital Customer Service Engineer BAD VFU CHANNEL Error in channel assignment for a Vertical Format Uni...

Page 74: ...your Digital Customer Service Engineer ENERGY STAR Status message printer is in low energy idle state all fans and higher voltages are off only 5Vdc logic circuits are active No action required EXHAU...

Page 75: ...Service Engineer HB NOT INSTALLED Self test does not detect hammer coils Contact your Digital Customer Service Engineer HMR BANK FAN FLT Sensors cannot detect current in fan circuit Power off printer...

Page 76: ...nk or in the hammer bank power cable shorted to ground Contact your Digital Customer Service Engineer LOAD PAPER Printer is out of paper Load paper PAP BAD TABLE Fatal firmware error on CMX controller...

Page 77: ...oller board Contact your Digital Customer Service Engineer PAP INVLD PARM Fatal firmware error on CMX controller board Contact your Digital Customer Service Engineer PAP NOT SCHED Fatal firmware error...

Page 78: ...INV STATE Fatal firmware error on CMX controller board Contact your Digital Customer Service Engineer POWER SUPPLY HOT Circuits are overheating on the power supply board Contact your Digital Customer...

Page 79: ...f firmware on the CMX controller board Contact your Digital Customer Service Engineer SHUTL INV CMD Fatal firmware error on CMX controller board Contact your Digital Customer Service Engineer SHUTL IN...

Page 80: ...r Digital Customer Service Engineer TCB CORRUPTED Fatal firmware error on CMX controller board Contact your Digital Customer Service Engineer UNDEF INTERRUPT Fatal firmware error on CMX controller boa...

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