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Digistor CItadel, User Manual

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Digistor CItadel User Manual Download Page 34

5.6.8. UNINSTALL THE PBA SOFTWARE

You can completely uninstall the Citadel SSD PBA software, which will completely remove all settings,
users, and files from the SSD.

WARNING

DIGISTOR recommends against performing this action unless a Technical Support agent
directs you to do so.

1.

On the "Maintenance" > "Deactivate/Uninstall PBA" screen, enter your Administrator password into the
password field.

2.

Click the Uninstall PBA button.

3.

A confirmation dialog box will pop up asking if you're sure you want to continue. Click Yes to uninstall.

The Citadel SSD PBA software will now be uninstalled.

Citadel SSD User Manual

34

Summary of Contents for CItadel

Page 1: ...Citadel SSD User Manual...

Page 2: ...r employee is authorized to make any modification extension or addition to this warranty In no event will CDSG or its suppliers be liable for any costs of procurement of substitute products or serv ic...

Page 3: ...ng In with a Smart Card 15 5 1 3 Logging in with Two Factor Authentication 16 5 2 Logging Out 17 5 3 Dashboard 17 5 4 User 18 5 4 1 User Roles 18 5 4 2 Add a User 18 Add a User with a Password 19 Add...

Page 4: ...4 Admin Log 39 5 7 5 Latest Log 40 5 7 6 Purge Log 41 5 7 7 Log Filter 42 5 8 Disk Information 43 6 Other Features 44 6 1 Dead Man s Switch Operation 44 6 1 1 Resetting an SSD After Using the Dead Man...

Page 5: ...managing users and user roles and configuring the PBA for smart card or password access 1 1 SAFETY INFORMATION Please read the following before handling this product 1 Do not drop the product submit...

Page 6: ...you intend to use if there is one present 2 Insert the Citadel SSD into an open M 2 slot in your computer Be sure to align the notch es on the gold contacts of the SSD module with the notch es on the...

Page 7: ...tension clip 1 2 2 Attach a SATA power connector from your computer to the SATA power port on the rear of the Citadel SSD 3 Attach a SATA data cable to the SATA port on the rear end of the Citadel SS...

Page 8: ...MPORTANT Ensure that no other partitions or files exist on the thumb drive If you have multiple partitions on the thumb drive you may have to use other tools to delete them such as Disk Management whi...

Page 9: ...el SSD does support Secure Boot but only once activated You may reena ble Secure Boot after you finish reactivating the Citadel SSD 3 3 2 FOR DELL COMPUTERS Follow these steps to ensure your Dell comp...

Page 10: ...Secure Boot but only once activated You may reena ble Secure Boot after you finish activating the Citadel SSD 3 4 INSTALL AN OPERATING SYSTEM OR VIRTUAL ENVI RONMENT Your Citadel SSD has been shipped...

Page 11: ...ar Choose the USB thumb drive from the list of boot options 4 A Linux BASH prompt will load Press Enter to activate the console 3 6 ACTIVATE THE CITADEL SSD 1 Boot into the thumb drive using the steps...

Page 12: ...will activate the pre boot authentication and will automatically shut down the computer when finished Remove the USB thumb drive and reboot the system The Citadel SSD has been activated Citadel SSD U...

Page 13: ...he Citadel SSD software will load 2 Click the Accept button at the bottom of the Disclaimer screen that appears 3 Log into the default Administrator account Use the following credentials which are cas...

Page 14: ...ve and maintenance tasks 5 1 LOGGING IN 5 1 1 LOGGING IN WITH A USERNAME AND PASSWORD 1 Power the computer on The computer will boot into the Citadel SSD s pre boot authorization screen 2 Make sure th...

Page 15: ...selected 4 Select the username from the drop down menu NOTE The usernames in the menu are pulled from the installed certificates on the smart card 5 Enter the PIN for the card 6 If you have an adminis...

Page 16: ...lick the Next button The Smart Card login screen will now appear 5 Select the username from the drop down menu NOTE The usernames in the menu are pulled from the installed certificates on the smart ca...

Page 17: ...screen at any time This will take you back to the login screen so you can log in and proceed to your operating sys tem 5 3 DASHBOARD The Dashboard screen shows a quick overview of the following events...

Page 18: ...to do User Role Add User Account Update User Account Delete User Account Purge Logs Erase Disk Change DEK or AK Upgrade Deactivate or Uninstall PBA License Upgrade Login User Own Account Only Help De...

Page 19: ...eld IMPORTANT The username must be less than 128 characters Uppercase lowercase numbers and special characters are allowed 5 Re enter the password in the Confirm Password field 6 Select the user role...

Page 20: ...rd tab is selected 4 Insert the smart card into the card reader 5 Select the username to be registered with the software from the drop down menu at the top of the win dow This list shows all the usern...

Page 21: ...the device from the Device Name drop down box to find the USB thumb drive or external hard drive containing the list of users you want to import NOTE If you need to create a list see How to Create a B...

Page 22: ...are an Admin or Security Officer you can modify the user s password role and email ad dress If you are a Help Desk user you can modify the user s password and email address If you are a standard Login...

Page 23: ...rd role and email ad dress If you are a Help Desk user you can modify the user s password and email address If you are a standard Login User you can edit your own password and email address 4 When you...

Page 24: ...t NOTE Logs are retained based on whichever condition Maximum Log File Size or Maximum Log Retention Duration occurs earlier Password Complexity Check these boxes to enforce different levels of passwo...

Page 25: ...ake it impossible to unlock the disk Data will be lost perma nently Check the Enable box to enable the switch Type the code you wish to set as the Dead Man s Switch into the text box To learn how to u...

Page 26: ...e Disk screen lets a Security Officer erase everything on the SSD and resets it to the factory default state This screen is only visible to users with the Security Officer role 1 On the Maintenance Er...

Page 27: ...e to users with the Security Offi cer role NOTE This operation may also be called SED Gen Key or Crypto Erase elsewhere 1 On the Maintenance Change DEK screen enter your password into the password fie...

Page 28: ...structive and all of the content on the SSD will remain intact Click Yes to change the AK 5 6 5 LICENSE UPGRADE Each Citadel SSD comes with a full license so generally you will not need to upgrade or...

Page 29: ...the Unit field 6 Enter the number of licenses you need in the No of licenses field 7 Click the Generate License Request button to create a license request file on the selected drive 8 Send the license...

Page 30: ...r system instead of the contents of the thumb drive If this happens to you you can find the thumb drive s contents in the mnt folder 6 Click the Upgrade License button 7 A dialog box will pop up Enter...

Page 31: ...SSD you are upgrading 6 On the Settings Console go to the Maintenance PBA Upgrade screen 7 Choose the thumb drive that contains the PBA software from the Device Name drop down box It may take a few s...

Page 32: ...thumb drive Your system may be unable to update the PBA software if you do 6 If there are any changes in customization information your organization name your IT support num ber or disclaimer then cop...

Page 33: ...NOTE This operation does not destroy any data user profiles or settings It is only visible to users with the Security Officer or Administrator roles 1 On the Maintenance Deactivate Uninstall PBA scree...

Page 34: ...orming this action unless a Technical Support agent directs you to do so 1 On the Maintenance Deactivate Uninstall PBA screen enter your Administrator password into the password field 2 Click the Unin...

Page 35: ...2 On the Maintenance Export Configuration screen choose the device or drive to store the configu ration file on from the Device Name drop down box It may take a few seconds for the list of available...

Page 36: ...date range and username by clicking on the Filter button in the top right See Section 5 7 7 Log Filter page 42 Here are the types of logs available from this screen Login Messages User login successfu...

Page 37: ...ing the Search text box in the top right of the screen and you can filter log messages by date range and username by clicking on the Filter button in the top right See Section 5 7 7 Log Filter page 42...

Page 38: ...ssages by using the Search text box in the top right of the screen and you can filter log messages by date range and username by clicking on the Filter button in the top right See Section 5 7 7 Log Fi...

Page 39: ...d then click on Admin Log You can search for specific log messages by using the Search text box in the top right of the screen and you can filter log messages by date range and username by clicking on...

Page 40: ...the Filter button in the top right See Section 5 7 7 Log Filter page 42 Here are the types of logs available from this screen Login Messages User login successful User login failed User logoff success...

Page 41: ...art date for the date range you want to search within 2 Click on the End Date text box and choose your desired end date from the pop up calendar 3 If desired type in the user account name whose logs y...

Page 42: ...2 Click on the Start Date text box You ll be shown a pop up calendar Click on your desired start date for the date range you want to search within 3 Click on the End Date text box and choose your desi...

Page 43: ...DISK INFORMATION The Disk Information screen shows a list of available disks installed on the computer and displays each one s device name serial number and protection status Citadel SSD User Manual...

Page 44: ...ert the disk back to factory settings so it can be reused The data will remain permanently lost because the hardware encryption key used to en crypt decrypt sectors on the disk will have been changed...

Page 45: ...ick the Login button You will now be logged into the Settings Console on the Administrator account Now you can disable two factor authentication if necessary by going to Settings Configuration See Sec...

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