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DVR User Manual

6-3 LOG

Look up system log according to the set mode.

Log information includes: system operation, configuration operation, data management, alarm affair,

recording operation, user management, file management and so on. Set the time section to look up

and click the look up button. The log information will display as a list. (one page is 128 items) Press

Page up or Page down button to look up and press delete button to clear all the log information.

Picture 6.3 LOG

Summary of Contents for DG-CD1020HC

Page 1: ...DVR User Manual Digital Video Recorder User Manual V1 1 2014 02 17 As our products undergo continuous development the specifications are subject to change without prior notice ...

Page 2: ...6 4 Audio signal output 10 2 6 5 PTZ decoder connections 10 2 6 6 Front equipment grounding note 10 2 7 Speed dome connections 11 3 Basic operation 12 3 1 Turn on 12 3 2 Turn off 12 3 3 System Login 13 3 4 Preview 14 3 5 Desktop shortcut menu 14 3 5 1 Main menu 15 3 5 2 Record Conf 15 3 5 3 Backup 17 3 5 4 Playback 18 3 5 5 Record Mode 21 3 5 6 PTZ control 22 3 5 7 Alarm output 28 3 5 8 Color sett...

Page 3: ...10 Digital 59 5 Advanced 61 5 1 Storage Manage 61 5 2 Upgrade 62 5 3 Device Info 62 5 4 Auto Maintain 63 5 5 Restore 63 5 6 Import Export 64 5 7 Logout 64 6 Info 65 6 1 HDD info 65 6 2 BPS 66 6 3 LOG 67 6 4 Version 68 7 FAQ and maintenance 69 7 1 FAQ 69 Appendix 1 Remote controller operation 74 Appendix 2 Mouse operation 75 Appendix 3 Hard disk capability calculation 76 Appendix 4 Technical parame...

Page 4: ...e DVR Do not let any solid or liquid fall into or infiltrate the DVR Please brush the printed circuit boards connectors fans machine box and so on regularly Before the dust cleaning please switch off the power supply and unplug it Do not disassemble or repair the DVR yourself Do not replace the components yourself Environment Please place and use the DVR between 0ºC and 40ºC Avoid direct sunlight ...

Page 5: ... Remote Control 1 USB Mouse 1 Power Cord Installation Guide CD 2 2 Front panel and rear panel The key function specifications in the front panel and the interface specifications in the rear panel are mentioned in Appendix 4 Please check whether the product type in the front panel is according to the product type you ordered The label in the real panel is very important for the after service Please...

Page 6: ...tion For the first use please install the hard disk Disassemble the screw Disassemble the cover Fix the screw of hard disk Fix the screw of hard disk Connect the data wire Connect the power wire Cover the unit with the top case Fix the cover ...

Page 7: ...DVR User Manual 7 2 4 Front panel 2 5 Rear panel DG CD1020HC rear view 1 2 3 4 5 6 7 5 Shift Direction 6 Shift Direction 7 Esc 1 OK 2 Shift Direction 3 Menu 4 Shift Direction ...

Page 8: ...DVR User Manual 8 DG CD1030HC rear view DG CD1040HC rear view 1 Video input 2 Audio output 3 Video output 4 VGA output 5 HDMI output 6 Audio input 7 USB 2 0 8 Network 9 RS485 10 Power supply ...

Page 9: ...l line should be away from the electro magnetic Interference and other equipment signal lines The high voltage current should be avoided especially Ensure the connection is stable and credible The signal and shield lines should be firm and connected credible which can avoid false and joint welding and oxidation 2 6 2 Video output connections and options The video output is divided into PAL NTSC BN...

Page 10: ...henomena 1 Adopt better directional tone arm 2 Adjust the sound box volume to be under the threshold that produces the howling phenomena 3 Use fitment materials that absorb the sound to reduce reflection of the sound 4 Adjust the layout of the sound box and the tone arm 2 6 5 PTZ decoder connections 1 The grounding of the PTZ decoder and DVR must be shared otherwise the common mode voltage will le...

Page 11: ...DVR User Manual 11 2 7 Speed dome connections 1 Connect the 485 interface of the speed dome with the DVR 485 interface 2 Connect the video line with the DVR video input 3 Power ON the speed dome ...

Page 12: ...R is working normally Note 1 Make sure that the input voltage corresponds with the switch of the DVR power supply 2 Power supply demands 220V 10 50Hz We suggest using the UPS to protect the power supply under allowable conditions 3 2 Turn off There are two methods to turn off the DVR Entering main menu and choosing turn off in the turn off the system option is called soft switch Pressing the power...

Page 13: ...e corresponding functions with the user preview There are three user settings The names are admin guest and default and these names have no password Admin is the super user preview guest and default s permissions are preview and video playback User admin and guest s password can be revised while their permissions can t be revised user default is the default login user whose permission can be revis...

Page 14: ...e alarm status are shown in each window 1 Recording status 3 Video loss 2 Motion detect 4 Camera lock Table 3 1 Preview icon 3 5 Desktop shortcut menu In preview mode you can right click the mouse to get a desktop shortcut menu The menu includes main menu record mode playback PTZ control High Speed PTZ Alarm Output color Setting Output adjust Logout and view1 4 8 9 16 screens Picture 3 2 Shortcut ...

Page 15: ...nu 3 5 2 Record Conf Set the recording parameters in the surveillance channel The system is set 24 hours consecutive recording in the first startup You can enter main menu recording function record conf to set Note There should be at least one read write hard disk refer to chapter 5 1 Picture 3 4 Record Conf ...

Page 16: ...ng to the set video type Regular detection and alarm and time section Manual Click the manual button to record no matter what state the channels are in Stop Click the stop button to stop recording no matter what state the channels are in Period Set the time section of common recording The recording will start only in the set range Record type Set the recording type regular detection or alarm Regul...

Page 17: ...k individually Picture 3 5 Backup Detect Detect the storage connected with the DVR such as hard disk or universal disk Backup Click backup button and the dialog box will pop up You can choose the backup file according to the type channel and time Burning This feature is not activated for this series of DVR Erase Choose the file to delete and click erase to delete the file Stop Stop the backup Pict...

Page 18: ...k the pause button to stop the backup Cancel During backup you can exit the page layout to carry out other functions 3 5 4 Playback There are two methods for you to play the video files in the hard disk 1 In the desktop shortcut menu 2 Main menu Record Playback Note The hard disk that saves the video files must be set as read write or read only state Picture 3 7 video playback 5 ...

Page 19: ...operate as follows Note The storage must be installed before the file backup If the backup is terminated the already saved files can playback individually Picture 3 8 Detect the storage Detect Detect the storage connected with the DVR such as hard disk or universal disk Backup Click backup button and the dialog box will pop up You can choose the backup file according to the type channel and time E...

Page 20: ... the play button to start the backup and click the pause button to stop the backup Cancel During backup you can exit the page layout to carry out other functions File searching Search the file according to the search condition Picture 3 10 File searching File type Set the searching file type Channel Set the searching channel Start Time Set the searching time scan ...

Page 21: ... Accurate playback Input time hh mm ss in the time column and then click play button The system can operate accurate playback according to the searching time Local zoom When the system is in single window full screen playback mode you can drag your mouse in the screen to select a section and then left click mouse to realize local zoom You can right click mouse to exit 3 5 5 Record Mode Please chec...

Page 22: ... focus iris and set operation Note1 Decoder A B line connects with DVR A B line The connection is right 2 Click main menu system configuration PTZ config to set the PTZ parameters 3 The PTZ functions are decided by the PTZ protocols Picture 3 13 PTZ setup Speed Set the PTZ rotation range Default range 1 8 Zoom Click button to adjust the zoom multiple of the camera Focus Click button to adjust the ...

Page 23: ...oints PTZ automatically turns to the setting position 1 Preset option Set a location for the preset procedure is as follows Step1 In Picture 3 13 click the Direction button will turn into preset position click the Settings button to enter PTZ Config please refer Picture 3 14 Step 2 Click the Preset button then write the preset points in the input blank Step 3 Click Settings button and return to Pi...

Page 24: ...PTZ run around on the line 1 Cruise Between Points Settings Cruise line is connected by multiple preset points setting procedure is as follows Step1 In Picture 3 10 the Direction key will turn PTZ to designated location click Settings button to enter Picture 3 13 Step 2 Click Cruise buttons then write proper value into the Cruise Line and Preset Points blank then click Add Preset Points button com...

Page 25: ...n in Picture 3 12 Please input the number of cruise in the value blank then click Cruise between Points button PTZ begins to work on the cruise line Click Stop button to stop cruise 3 Scan PTZ also can work on the preset scan line repeatedly 1 Scan setup Step1 In Picture 3 10 click Setup button enter Picture 3 14 Step2 Click Scan button then input proper value in the scan value blank Step3 Click S...

Page 26: ...ins to work on the scan line Click Stop button to stop 4 Boundary Scan 1 Boundary Scan setup Step1 In Picture 3 10 click Direction button to turn the PTZ to preset direction then click Setup button enter Picture 3 15 select the left boundary return to Picture 3 10 Step2 Please click direction arrows to adjust PTZ direction click Setup button enter Picture3 15 then select the right boundary return ...

Page 27: ...top button to stop 5 Horizontal Rotating Click Horizontally Rotating button PTZ begins to rotate horizontally relative to the original position of the camera Click the Stop button to stop 6 Rotate Click on horizontal Rotating button PTZ turn around 7 Reset PTZ restart all the data clears to 0 8 Page Switch In Picture 3 12 click Page Switch button into Picture 3 16 setting auxiliary function Auxili...

Page 28: ...button enter the Picture 3 17 PTZ Main Menu the menu itself can be controlled by the menu control buttons 3 5 7 Alarm output Please check current channel status means it is not in alarming status means it is in alarming status You can use desktop shortcut menu or click main menu alarm function alarm output to enter the alarm output interface Picture 3 20alarm output Configuration Alarm is on accor...

Page 29: ...esktop shortcut menu and enter the interface The image parameters include brightness contrast and saturation You can set different parameters at different time sections Picture 3 21 Color Setting 3 5 9 Logout Logout shut down the system or reboot You can use the desktop shortcut menu or enter main menu Picture 3 22 Logout Shutdown Reboot the system logout Quit the menu Offer password next entrance...

Page 30: ...DVR User Manual 30 When you press the shut down button there is schedule hint After three seconds the system is shut down reboot Quit the system Reboot the system ...

Page 31: ...nnel sensitivity linkage parameters defending time section alarm output screen hint recording PTZ and patrol Video loss Set video loss alarm channel linkage parameters defending time section alarm output screen hint recording PTZ and patrol Alarm input This function is not implemented Alarm output This function is not implemented System configuration General configuration Set system time data form...

Page 32: ...unction baud rate date bit stop bit check Tour Set patrol mode and interval time Advanced Hard disk management Set appointed hard disk as read write disc read only disc or redundant disc clear data resume date and so on Upgrade Upgrade system firmware Device Info Displays system Information Automatic maintenance Set automatic reboot system and automatic deleting files Restore Resume setup state Co...

Page 33: ...DVR User Manual 33 Code stream statistics Display code stream information Log information Clear all log information according to the log video and time Edition information Display edition information ...

Page 34: ...des motion detect video blind video loss alarm input alarm output and abnormality as shown below Picture 4 1 Alarm 4 2 1 Motion Detect When system detects the motion signal that reaches the set sensitivity the motion detect alarm is on and the linkage function is turned on Picture 4 2 Motion Detect ...

Page 35: ...ded into PAL22X18 Green block means the current cursor area Yellow block means the dynamic detect defensive area Black block means the unfenced area You can set the area as follows Drag the mouse and draw the area Picture 4 3 Region Period Trigger the motion detect signal in the set time section You can set according to week or set uniformly Each day is divided into four time sections means the se...

Page 36: ...e recording channel multiple option supportive Trigger the video signal when the alarm is turned on Note Set in the recording setup and perform the linkage recording Start detecting video files in the corresponding time section Tour Means that the selective channel is single window alternate patrol preview The interval is set in the Main Menu System Tour Snapshot Choose record channels when alarm ...

Page 37: ... the patrol between spots trail patrol and so on Picture 4 5 PTZ Activation Delay When alarm is over recording will last some seconds 10 300sec then stop Show message Pop the alarm information dialog box in the local host computer screen Send EMAIL means sending an email to user when the alarm is turned on Note Set in the Net Service and send email ...

Page 38: ... the environment such as bad brightness or reaching the set sensitive parameter the camera mask function is turned on and the linkage function is turned on Picture 4 6 Video Blind Set method refer to chapter 4 2 1 Motion detect Note Advanced button is the same as right click ...

Page 39: ...the equipment cannot obtain the channel video signal the video loss alarm is turned on and the linkage function is turned on Picture 4 7 Video loss Set method refer to chapter 4 2 1 Motion detect Note Advanced button is the same as right click ...

Page 40: ...UNCTION IS NOT SUPPORTED IN DG CD SERIES DVR When the equipment obtains the external alarm signal the alarm function is turned on Picture 4 8 Alarm input Set method Refer to chapter 4 2 1 Motion detect Note Advanced button is the same as right click ...

Page 41: ...e When some abnormal events happen the device will make a relative answer such as show message and buzzer Picture 4 9 Abnormal Event Type Selecting abnormity you want to inspect Enable Select it to make sure abnormal function workable Show message Automatically alarm cue dialog box come out of the main screen Buzzer Device will have two long beeps while the alarm is in progress ...

Page 42: ...Date format Choose the data format YMD MDY DMY Date Separator Choose list separator of the data format Time Format Choose time format 24 hour or 12 hour Language English French Portuguese s Russian Italian S Chinese T Chinese Spanish Thai Greek Japanese German HDD full Choose stop record Stop recording when the hard disk is full Choose overwrite Cover the earliest recording files and continue reco...

Page 43: ...r and the corresponding DVR number is matched the remote operation is valid Video Standard PAL or NTSC Auto Logout Set the latency time in 0 60 0 means no latency time DST Choose the summer time option and pop the dialog box as follows Picture 4 11 DST week Picture 4 12 DST date ...

Page 44: ...ltaneously Dial up multi channel real time monitor mobile monitor and so on Picture 4 13 Encode setup Channel Choose the channel number Compression Standard H 264 main profile Resolution Resolution type D1 HD1 CIF QCIF Frame Rate P 1 frame s 25 frame s N 1 frame s 30 frame s Bit Rate Type You can choose limited code stream or variable code stream When you choose the variable code stream there are ...

Page 45: ... used in all channels playback simultaneously and the narrowband transmission is used in multi channel real time remote monitoring simultaneously at narrowband state especially used in mobile monitor 4 3 3 Network Picture4 14 Network Net Card Select cable network card DHCP Enable Obtain IP address automatically not suggested Note DHCP server is preinstalled IP address Set the IP address Default 19...

Page 46: ...three strategies self adaption image quality precedence and fluency precedence The code stream will adjust according to the setup Self adaption is the tradeoff between the image quality precedence and fluency precedence Fluency precedence and self adaption are valid only when the assistant code stream is turned on Otherwise image quality precedence is valid 4 3 4 NetService Choose the network serv...

Page 47: ...eration After PPPoE dialing successfully looks up the IP address in the IP address and obtains the current IP address Then use this IP address to visit the DVR through user port NTP setup Picture 4 17 NTP The NTP server must be installed in the PC Host computer IP Input the IP address installed NTP server Port Default 123 You can set the port according to the NTP server Time zone London GMT 0 Berl...

Page 48: ...arm information and the photos to appointed address Picture 4 18 EMAIL SMTP server Email server address It could be an IP address or domain name Domain name can be translated only it is the correct DNS configuration Port Email server port number SSL Decide whether using Secure Socket Layer protocol to login User Name Apply the email server user name Password Input the password corresponding to the...

Page 49: ...et IP address by in the options Note When the same IP address is in the white and black list at the same time the black list precedence is higher Picture 4 19 IP FILTER DDNS It is the abbreviation of dynamic domain name server Local domain name Provide the domain name registered by DDNS User name Provide the account registered by DDNS Password Provide the password registered by DDNS When the DDNS ...

Page 50: ... FTP is available only when alarm happens or alarm activates record and snapshot it will upload related record and snapshot pictures to FTP server Picture 4 21 FTP setup Enable Click Enable then all settings will be available Server IP IP address for FTP server Port Domain Port of FTP default 21 User Name User name of FTP ...

Page 51: ...ile please make a router mapping of this port and use CMS to monitor and operate it by protocol Picture 4 22 Mobile Monitor Setup Enable Select it to make sure abnormal function workable Port It s a port of mobile monitoring which you need to make a router mapping of if you want to visit it by mobile UPNP UPNP protocol can auto port forward on router make sure UPNP is running on router before you ...

Page 52: ...ill automatically distribute Mobile Port for the device during mobile monitoring it need this port 4 3 5 GUI Display Configure the video output parameters including the front output mode and code output mode Front output In the local preview mode include channel title time display channel title record status alarm status bitrate info transparency and region cover Code output In the network surveil...

Page 53: ... surveillance window Record Status Means the selective state Displays the system recording status in the surveillance window Alarm Status Means the selective state Display the system alarm status in the surveillance window Transparency Choose the background image transparency The range is 128 255 Resolution Set display resolution Channel Choose the set code output channel number Region Cover Means...

Page 54: ...n add or delete the user group according to user definition The factory setup includes user admin You can set the team as you wish The user can appoint the preview in the group 3 The user management includes group user The group and user name can not be the same Each user only belongs to one group Picture 4 25 Account Modify User Modify the existing user attribute Modify Group Modify the existing ...

Page 55: ...e the team and choose whether cover using the user Cover using means that the account can be used by multiple users at the same time Once choose the team the user purview is the subclass of the team We recommend that the common user s preview is lower than the advanced user Picture 4 27 add user Add Group Add a user team and set the preview There are 36 different purviews shut down the equipment r...

Page 56: ...56 Picture 4 28 Add Group Delete User Delete the current user Choose the user and click delete user button Delete Group Delete the current group Choose the group and click delete group button Picture 4 29 Delete Group ...

Page 57: ...e Address Set as the corresponding dome address Default 1 Note The address must be consistent with the dome address Baudrate Choose the corresponding dome baud rate length You can control the PTZ and vidicion Default 115200 Data bits Include 5 8 options Default 8 Stop bits Include 2 options Default 1 Parity Include odd check even check sign check blank check Default void ...

Page 58: ...setup Serial Port Function Common serial port is used to debug and update program or set up specific serial port Baud rate Choose the corresponding baud rate length Data bits Include 5 8 options Stop bits Include 2 options Parity Include odd even mark space ...

Page 59: ...he single window four windows nine windows sixteen windows patrol display or single display Picture 4 32 tour setup interval Set the patrol switch interval The set range is 5 120 seconds Note means turn off on the patrol 4 3 10 Digital Click this to set the channel mode and digital channel parameter settings ...

Page 60: ... 60 Click Channel Type to set the channel mode Select the Channel Mode as per your requirement The number of Playback channels available in a specific channel type is displayed below please refer the above screen shot ...

Page 61: ...The operation includes setup the write read disk read only disk redundant disk hard disk format resume default Choose the hard disk and click the right function button to execute Note Read Write Disk The equipment can write or read data Read only Disk The equipment can read data but cannot write data Redundant Disk Double backup the video files in the write read disk Picture 5 1 Storage Manage ...

Page 62: ...de Picture 5 2 Upgrade Upgrade Choose USB interface Upgrade file Choose the file which needs upgrade 5 3 Device Info Provide device interface info like audio in alarm in out to be conveniently used for user Picture 5 3 Device Info ...

Page 63: ...o Maintain The user can set the auto reboot time and auto file deleting time limit Picture 5 4 Auto maintain 5 5 Restore The system restores to the default setup You can choose the items according to the menu Picture 5 5 Restore ...

Page 64: ...up configuration settings to the DVR Device Name Select the device from where you wish to import or export the settings Export Click export to take backup of the settings or logs Import click import to load the settings to the DVR 5 7 Logout Click logout to logout from the OSD menu or reset restart the system ...

Page 65: ...e means that the hard disk is normal X means that the hard disk is broken down means that there is no hard disk If the user needs to change the damaged hard disk you must shut down the DVR and take up all the damaged hard disks then install a new one behind serial number means the current working disk such as 1 If the corresponding disk is damaged the information will show ...

Page 66: ...DVR User Manual 66 6 2 BPS Display the code stream Kb S and hard disk capability MB H in real time It displays as the wave sketch map Picture 6 2 BPS ...

Page 67: ...on data management alarm affair recording operation user management file management and so on Set the time section to look up and click the look up button The log information will display as a list one page is 128 items Press Page up or Page down button to look up and press delete button to clear all the log information Picture 6 3 LOG ...

Page 68: ...DVR User Manual 68 6 4 Version Displays the basic information such as hardware information software edition issue data and so on Picture 6 4 Version ...

Page 69: ...ines are broken vi The front panel is damaged vii The main board of the DVR is damaged 2 The DVR reboots automatically or stops working after boot up Possible reasons are as follows i The input voltage is not stable or too low ii The hard disk is damaged or the hard disk lines are broken iii The power of the switch power supply is low iv Frontal video signal is not stable v Bad heat radiator or to...

Page 70: ...lems such as the image color or the brightness distortion Possible reasons are as follows i When using the BNC output the option between the N mode or PAL mode is wrong and the image becomes black and white ii The DVR does not match the monitor impedance iii The video transmission distance is too far or the loss of the video transmission line is too large iv The color and brightness setting of the...

Page 71: ...he DVR is damaged 9 There is audio signal in the surveillance window but no audio signal in the playback state Possible reasons are as follows i Setting issues the audio option is not chosen ii The respective channel is not connected with the video 10 The time is wrong Possible reasons are as follows i Setting is wrong ii The battery is in bad connection or the voltage is too low iii The oscillati...

Page 72: ...orrect ii The motion detect area set is not correct iii The sensitivity is too low iv Limited by some hardware edition 13 The image is not clear or there is no image in network preview state or video file playback state Possible reasons are as follows i Network is not stable ii The user machine is resource limited iii Choose the play in team mode in the network setup of DVR iv The region shelter o...

Page 73: ...rrect ii The remote control distance is too far or the angle is too large iii The battery is used up iv The remote controller or the front panel of the recording machine is damaged 17 The downloading files cannot play Possible reasons are as follows i There is no media player ii There is no DX8 1 software or higher edition iii There is no DivX503Bundle exe file to play AVI video files iv The DivX5...

Page 74: ...in the front panel 2 Numeric button Code input number input channel switch 3 Esc Same function as Esc button in the front panel 4 Direction button Same function as direction button in the front panel 5 Record control Control the record 6 Record mode Same function as Record mode 7 ADD Input the number of DVR to control it 8 FN Assistant function ...

Page 75: ... in or out the screen Double click the channel to make it full screen display Double click again to resume the multi window display Right click Pop desktop shortcut menu in preview state Current shortcut menu Press middle button Add or subtract number in the number setting Switch the items in the combo box Page up or down in the list Move mouse Choose the widget or move the item in the widget Drag...

Page 76: ...umber time hour Capability in an hour M hour The recording time formula is Recording time hour Overall capability M Capability in an hour M hour Channel number The DVR introduces the H 264 compression technology Its dynamic range is very large so the hard disk capability calculation is based on the estimation values of each channel creating files in an hour Example For one piece 500G HDD real time...

Page 77: ...e Operation interface 16 bit true color graphical menu interface mouse operation supportive Display 1 4image display 1 4 8 9 image display 1 4 8 9 16 image display Video Video standard PAL 625line 50 f s NTSC 525 line 60 f s Surveillance image quality PAL D1 704x576 NTSC D1 704x480 Playback image quality PAL D1 704 576 NTSC D1 704 480 Video compression H 264mp Video control 6 options Recording spe...

Page 78: ...ation Audio 28 8MB H Video 25 450MB H Recording storage Hard disk network Backup mode Network USB flash USB movable HDD USB DVD RW Port Video input 4 BNC 8 BNC 16 BNC Video output 1 BNC 1 VGA Audio output 1 RCA Network port RJ45 10M 100M PTZ control port 1 RS485 USB port 2 USB2 0 ports Hard disk port 1 SATA port Other Power supply 12V 3A external power supply Power consumption 15W without hard dis...

Page 79: ...ual 79 Weight 3kg without hard disk Installation Desktop This product comes with One Year warranty For further details about warranty policy and Product Registration please visit support section of www digisol com ...

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