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Digimerge DHU500, Installation Manual

The Digimerge DHU500 is a cutting-edge security camera system that offers advanced features and exceptional performance. To get started quickly, simply refer to the comprehensive Quick Setup Manual available for download free of charge from our website. This user-friendly manual ensures a smooth installation and setup process for optimal functionality.

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40

INSTALLERS MANUAL | 

Copyright 

©

 2006 Digimerge Technologies Inc.

Event Notification

 

 

SECTION 4

Event Notification

This submenu allows you to change the 

NETWORK 

options for the DVR unit. The options will 

change based on the DYNAMIC IP being set to NO or YES.

Event Notification Menu Tree

Event Notification

User 1:
User 2:
User 3:
Send Test Email
Save & Exit

###
###
###

Email Registration

Email Report

Notification Out

Report: Immediately
Save & Exit

Email
Beep
Alarm Out
Duration

5 Sec.

Video Loss
Alarm
Motion
Power Loss
Save & Exit

OFF
ON
ON
OFF

Summary of Contents for DHU500

Page 1: ...Copyright 2006 Digimerge Technologies Inc INSTALLATION MANUAL English version 1 0 DHU500 SERIES MPEG4 Networkable DVR ...

Page 2: ...accompanying the appliance WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF PLUG TO WIDE SLOT FULLY INSERT Thank you for purchasing the DHU500 Series DVR Digimerge is committed to providing our customers with a high quality reliable security product The DHU500 Series line of Pentaplex Network DVR s offer a ful...

Page 3: ...examine the cord and if its appearance indicates damage or deteriorated insulation have it replaced by your service technician 7 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the video produc...

Page 4: ...d by the video product manufacturer can prevent fire electric shock or other hazards 16 Safety Check Upon completion of any service or repairs to this video product ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition 17 Wall or Ceiling Mounting The cameras provided with this system should be mounted ...

Page 5: ...is connected z Consult the dealer or an experienced radio or television technician for assistance DIGIMERGE TECHNOLOGIES INC http www digimerge com NOTE This equipment has been certified and found to comply with the limits regulated by FCC EMC and LVD Therefore it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage However ...

Page 6: ......

Page 7: ...Main Menu Tree 22 Display Set 23 Display Set Menu Tree 23 Camera Covert 23 Camera Name 24 OSD ON OFF Covert 25 Set Display Sequence 25 Event Clear 26 Recording Set 27 Recording Set Menu Tree 27 Global Parameters 29 Normal Recording 29 Alarm Recording 30 Motion Recording 31 Schedule Recording 33 Recording ON OFF 34 System Set 35 Recording Set Menu Tree 35 Basic 36 Disk Format 37 Password Change 37 ...

Page 8: ...5 Compatible USB Devices 45 Section 5 Network Connectivity 48 DVR Network Settings 49 Finding Your External IP Address 49 Router Port Forwarding 50 Setting Up Your DDNS Account 51 Setting up DDNS on the DVR 53 Section 6 Troubleshooting 56 Appendix 1 DVR Specifications 60 Appendix 2 Connecting Motion Alarm Device 62 ...

Page 9: ...FEATURE LIST SECTION 1 DHU500 Series DVR Features 10 ...

Page 10: ...able recording functions Normal Alarm Motion and Schedule Full channel real time monitoring Live monitoring recording playback backup and remote access at the same time Multi channel playback Variable event notification to e mail buzzer or PC Client system Network view control via browser based application Several remote DVR s can be controlled by Web browser PC Client System Supports up to 1 TB i...

Page 11: ...PACKING DETAIL SECTION 2 Packing Detail 12 ...

Page 12: ...ies Inc Packing Detail SECTION 2 Packing Detail The DHU500 Series comes with the following components CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM INCLUDING ALL COMPONENTS SHOWN ABOVE REMOTE CONTROL POWER CABLE DHU500 SERIES DVR ...

Page 13: ...LOCATION AND CONTROL SECTION 3 DHU500 Series Front 14 DHU500 Series Back 16 ...

Page 14: ... cameras in View mode Use the Numbers and Letters for Menu data input 5 SCREEN SELECT MENU NAVIGATION Performs a dual purpose Changes the Camera view to Single 4 Camera 9 Camera or 16 Camera views Use the KLIJ buttons to navigate through the MENU options in MENU mode 6 STOP EJECT Stops the playback of a previously recorded event Ejects the CDRW Drive 7 PAUSE Pauses the playback of a previously rec...

Page 15: ...rrently displayed camera 11 VOLUME UP DOWN Raises and Lowers the system volume 12 AUDIO Switches between cameras 1 4 to receive audio z Only one channel audio available on the 4 Channel DVR Model 13 MENU Accesses the DVR system menu options See page 21for details 14 SEARCH Accesses the Search Menu See the Operators Manual for Search Menu options 15 USB PORT Connection port for a removable USB Hard...

Page 16: ...based on the DVR model 4 Channel 8 Channel or 16 Channel 2 AC INPUT Connect the AC power using the power cord provided with the unit from the DVR to an electrical outlet 3 COMPOSITE A Composite Video OUT connection used to connect the DVR to a Slave Monitor or DVR 4 S VIDEO Outgoing connection for S VIDEO 5 VGA PORT Used to connect the DVR to a computer Monitor 6 AUDIO INPUTS Connect up to 4 camer...

Page 17: ...ot available on 4 Channel DVR Model 9 ETHERNET PORT Connects the DVR to a router for connection to the internet Refer to the Instructions on Page 48 for Remote Connection 10 NTSC PAL SWITCH Changes the DVR unit between NTSC and PAL modes 11 ALARM SENSOR BLOCK Ports for connecting an Alarm or Sensor Device such as a Motion Sensor or Window Door Sensor 7 8 9 10 11 ...

Page 18: ......

Page 19: ...THE FIRST TIME SECTION 4 Starting the DVR Self Test Screens 20 Main Menu Control 21 Main Menu Tree 22 Display Set 23 Recording Set 27 System Set 35 Network Set 40 Event Notification 42 USB Updating the DVR Firmware 45 ...

Page 20: ...wing screens in QUAD MODE with the following information displayed on screen CH1 CH4 Camera title indicators HDD Percentage of Hard Drive used MM DD YYYY HH MM SS The current system date and time If a camera is not detected or the Camera is in COVERT MODE the associated portion of the QUAD or MULTI screen will display a BLUE SCREEN Powering Off the DVR Stopping Recording In order to power down the...

Page 21: ...guration screen Outlined below are the buttons used to access menu settings NOTE After 60 seconds of inactivity in the Menu mode the system will go back to the previously displayed live camera screen KLIJ SEL MENU Scroll up and down within a menu option Change menu options Press this button to select and change the values in a menu option Complete modifications of a menu option exit a menu DISPLAY...

Page 22: ...tification Monitor Adjustment Camera Covert Camera Name OSD ON OFF Set Display Sequence Event Clear Global Parameter Normal Recording Alarm Recording Motion Recording Schedule Recording Recording ON OFF Basic Disk Format Password Change Client Account Program Update Auto Delete PTZ DDNS Set IP Set E Mail Registration E Mail Report Notification Out 4 CH Only 8 16 CH Only ...

Page 23: ...equence Event Clear Page Camera 1 Camera 2 Camera 3 Camera 4 Save Exit 1 OFF OFF OFF OFF Page Camera 1 Camera 2 Camera 3 Camera 4 Save Exit 1 CH1 CH2 CH3 CH4 OSD Save Exit ON Full Display Sequence Page Camera 1 Camera 2 Camera 3 Camera 4 Save Exit 1 OFF OFF OFF OFF Quad Display Seq Page 1 SEQ Page 2 SEQ Save Exit BYPASS BYPASS Start Quad Display Seq Start Full Display Seq Monitor Adjustment Left K...

Page 24: ...he Main Menu Press the K and L buttons to highlight and press the SEL button to accept the changes Camera Name Camera names can be set up using this menu NOTE The number of cameras displayed will change based on the Model of DVR 4 8 or 16 Cameras are available 1 PAGE Displays up to 8 camera configurations per page second page only available for 16 camera setups To change the page press the K and L...

Page 25: ...the SEL button to accept the changes Set Display Sequence 8 16 CH Only Display Settings for Single or Quad display of the cameras in Sequence Mode NOTE The number of cameras displayed on submenus will change based on the Model of DVR 4 8 or 16 Cameras are available OSD ON OFF OSD Save Exit ON Set Display Sequence Page Camera 1 Camera 2 Camera 3 Camera 4 Camera 5 Camera 6 Camera 7 Camera 8 Save Exi...

Page 26: ...e SEL button to accept the changes 2 QUAD DISPLAY SEQUENCE Set the length of time each QUAD of cameras 4 cameras per page is displayed in cycling QUAD Display mode PAGE SEQ Set the length of time that a QUAD of Cameras is displayed in Sequence To change the Page setting press the K and L buttons to highlight Page 1 Cameras 1 4 Page 2 Cameras 5 8 etc Use the I and J buttons on the front of the DVR ...

Page 27: ... Watermark Embedding Recording Res Save Exit OFF ON ON 720 x 240 CH1 Frame Rate CH2 Frame Rate CH3 Frame Rate CH4 Frame Rate CH1 Recording Quality CH1 Recording Quality CH1 Recording Quality CH1 Recording Quality Save Exit 15 FPS 15 FPS 15 FPS 15 FPS HIGH HIGH MED LOW Sensor 1 Input Sensor 2 Input Sensor 3 Input Sensor 4 Input Alarm Out Save Exit None None NC NO Off CH1 Frame Rate CH2 Frame Rate C...

Page 28: ...uality Post Alarm Duration Setup Motion Save Exit 15 FPS 15 FPS 15 FPS 15 FPS HIGH HIGH MED LOW 150 SEC Post Motion 5 240sec Set CH1 Motion Area Set CH1 Motion Area Set CH1 Motion Area Set CH1 Motion Area CH1 Motion Sensitivity CH1 Motion Sensitivity CH1 Motion Sensitivity CH1 Motion Sensitivity Save Exit 150 SEC HIGH HIGH MED LOW CH1 Frame Rate CH2 Frame Rate CH3 Frame Rate CH4 Frame Rate CH1 Rec...

Page 29: ... 720x240 or 360x240 5 SAVE EXIT Saves any changes made and exits to the Main Menu Press the K and L buttons to highlight and press the SEL button to accept the changes Normal Recording Controls the settings for Manual Recording 1 CH1 4 FRAMERATE Set the number of Frames PerSecond PresstheKandLbuttonstohighlight and press the buttons to set the FPS between 0 15 Seconds 2 QUALITY Set the quality lev...

Page 30: ...on on the AREA option to specify segments of the Camera view to have Motion Detection Use the KLIJ buttons to navigate around the Motion Setup screen and press the SEL button to turn a segment ON OFF Press the MENU button once complete Dark Blue indicates that a section has been selected for motion detection and blank areas indicate that motion will not be detected in those areas SENSE Sets the Se...

Page 31: ... K and L to choose a day SUN SAT and SEL to set the schedule Use the KLIJ buttons to set the recording Start Time and End Time Select SAVE EXIT to return to the Menu 5 SAVE EXIT Saves any changes made and exits to the Main Menu Press the K and L buttons to highlight and press the SEL button to accept the changes FROM SUN MON TUE WED THU FRI SAT 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Save Exit T...

Page 32: ...Turns Motion Recording ON OFF Press the K and L buttons to highlight and press the buttons to switch between ON and OFF SCHEDULE RECORDING Turns Schedule Recording ON OFF Press the K and L buttons to highlight and press the buttons to switch between ON and OFF SAVE EXIT Saves any changes made and exits to the Main Menu Press the K and L buttons to highlight and press the SEL button to accept the c...

Page 33: ...sword Confirm Password Exit without Register no input New Password Confirm Password Exit w o Registering PASSWORD MISMATCH Internal HDD External HDD Execute Format NO NO Client Account Add New Account Delete Account Save Exit Client List Program Update PTZ enter Password Pan Tilt Zoom Focus Setup PTZ Controller Set Auto Delete Set Period 99 Days Save Exit PTZ Controller Set ID Model Baud Rate Save...

Page 34: ...ess the IJ to change the date format MM DD YYYY DD MM YYYY YYYY MM DD 4 DATE TIME DST SET Sets the Date and Time for the unit Press the K and L buttons to highlight and press the SEL key to enter the configuration Press the KLIJ buttons to change the date format Daylight Savings can be set from this menu to run between set days 5 INFORMATION Displays System Information 6 SAVE EXIT Saves any change...

Page 35: ...existing password must be entered to access this screen 1 NEW PASSWORD Enter a new system password Press the K and L buttons to highlight and press the SEL button to set a new password Use the NUMBER keys 0 9 on the front panel of the DVR to set the password of up to 8 characters 2 CONFIRM PASSWORD Enter the same password as set above Press the K and L buttons to highlight and press the SEL button...

Page 36: ...VE EXIT Saves any changes made and exits to the Main Menu Press the K and L buttons to highlight and press the SEL button to accept the changes Program Update Allows the user to update the DVR firmware by downloading the most current application from the Digimerge website and using a Memory Stick Download the most current program from the http www digimerge com website and copy it to a Memory Stic...

Page 37: ...US controls UP DOWN Focuses NEAR FAR SEL MENU Stops Exits Menu 3 SETUP Setup of the PTZ Cameras Press the K and L buttons to highlight and press the SEL button to enter the SETUP menu CHANNEL Select the PTZ camera location Channel 1 4 1 8 or 1 16 depending on model ID Set the camera ID 1 256 or OFF Protocol Select the PTZ Protocol PELCO D or PELCO P Baud Rate Select the Baud Rate for the Camera 24...

Page 38: ...ons to highlight and press the SEL button to set to enter setup Use the Numbers and Letters on the front panel of the DVR to set the Domain Name PASSWORD Press the K and L buttons to highlight and press the SEL button to set to enter setup Use the Numbers and Letters on the front panel of the DVR to set the Domain Name DNS STATUS CHECK Connects to the remote DNS Server to check the Status Press th...

Page 39: ...et the Gateway address NETMASK Press the K and L buttons to highlight and press the SEL button to set to enter setup Use the Numbers on the front panel of the DVR to set the Net Mask DNS SERVER Press the K and L buttons to highlight and press the SEL button to enter setup Use the Numbers on the front panel of the DVR to set the DNS Server address DVR PORT Press the K and L buttons to highlight and...

Page 40: ...tions for the DVR unit The options will change based on the DYNAMIC IP being set to NO or YES Event Notification Menu Tree Event Notification User 1 User 2 User 3 Send Test Email Save Exit Email Registration Email Report Notification Out Report Immediately Save Exit Email Beep Alarm Out Duration 5 Sec Video Loss Alarm Motion Power Loss Save Exit OFF ON ON OFF ...

Page 41: ...a test email press the K and L buttons to highlight and press the SEL button 3 SAVE EXIT Saves any changes made and exits to the Main Menu Press the K and L buttons to highlight and press the SEL button to accept the changes Email Report Configuration settings for automatic emailing of events 1 REPORT Specify when an email alert should be sent Press the K and L buttons to highlight and press the I...

Page 42: ...to highlight and press the SEL button to accept the changes 2 BEEP Turns the audible alerts ON OFF when an event is detected Press the K and L buttons to highlight and press the SEL key to enter the Beep submenu Options within this menu are the same as the EMAIL SUBMENU above 3 ALARM OUT Turns the alarm out to ON or OFF when an event is detected Press the K and L buttons to highlight and press the...

Page 43: ...and Cruzer Micro 256MB 2 Connect the Memory Stick to the USB 2 0 Port on the front panel of the DVR 3 Enter the Menu by pressing the MENU button on the front panel of the DVR Select the System Set Option and choose Program Update NEW PROGRAM FOUND If the new application is recognized the DVR unit will display a processing percentage Reboot the DVR once complete NEW PROGRAM NOT FOUND If the applica...

Page 44: ......

Page 45: ...NETWORK CONNECTIVITY SECTION 5 Network Connectivity 48 Router Port Forwarding 50 Setting Up Your DDNS Account 51 Setting Up DDNS on the DRV 53 ...

Page 46: ...ted to the router prior to powering on the system The DVR can be automatically assigned an IP address by the router and other network related settings or an IP address can be manually assigned within the MENU NETWORK setup on Page 40 2 Enable PORT FORWARDING on your Router Refer to the instructions on Page 50 for details 3 Set up a web account at http DDNS digimerge net Refer to Pages 51 53 for se...

Page 47: ...o retrieve these settings from the Router Set the DVR PORT to 2000 or any other port desired between 2001 65535 that is not currently in use Set the WEBSERVER PORT to 80 or any other port desired between 2001 65535 that is not currently in use If you use a port other than 80 you will need to include this port number when accessing your DVR through Internet Explorer For example if the DVR IP Addres...

Page 48: ...outer When a computer on the Internet needs to send data to your internal network it sends this data to the external IP address of the Router The Router then needs to decide where this data is to be sent to This is where setting up Port Forwarding becomes important Port Forwarding tells the router which device on the internal network to send the data to When you set up port forwarding on your Rout...

Page 49: ...DDNS account allows you to set up a web site address that points back to your Local Network The following outlines how to set up your free DNS account 3 Complete the Account Information fields with your personal information 1 Navigate to http DDNS digimerge net 2 Select the Create Account option from the list on the left side of the screen ...

Page 50: ...___________________________ User Name _________________________________________________ Password __________________________________________________ Domain name User name Password tomsmith tomsmith1 1234 Product Code Select your product model from the Product Code drop down menu Product Code MAC Address Locate the MAC address of your System by pressing the Info button on the Remote or from the menu...

Page 51: ...DDNS to YES if using remote access to the DVR Otherwise leave this option as NO Setup the Domain Name User Name and Password manually based on the settings received in email NOTE When you configure your DDNS information only the first part of the address needs to be input i e dhu504 digimerge net for the Domain Name entry only enter dhu504 Select the DDNS Status Check to confirm that the DDNS Serv...

Page 52: ......

Page 53: ...Troubleshooting 56 TROUBLESHOOTING SECTION 6 ...

Page 54: ...ectric calculator or phone charger If the unit is connected through a power bar or surge protector try bypassing the bar and connecting the power directly to the wall outlet Problem DVR is not responding when any of the buttons are pushed Check Turn the master power switch OFF using the I O switch on the rear of the unit beside the power cable connection z Press the I O switch to the OFF position ...

Page 55: ... the Active X Controls when using Internet Explorer Check Check that Windows XP Service Pack 2 is installed on the PC The DVR may not have the correct Network Settings Refer to Technical Support Problem The Client Program is terminated with the error message Unsupported OS version Check The client program only works on Window XP and Windows 2000 It does not support Windows 98 98SE or ME Problem Th...

Page 56: ......

Page 57: ...DVR Specifications 60 DVR SPECIFICATIONS APPENDIX 1 ...

Page 58: ...58 INSTALLERS MANUAL Copyright 2006 Digimerge Technologies Inc DVR Specifications APPENDIX 1 DVR Specifications ...

Page 59: ...Connection Motion Alarm Device 62 CONNECTING MOTION ALARM DEVICE APPENDIX 2 ...

Page 60: ... to send a signal to the DVR to begin camera recording on the selected Video Channel when enabled in the Alarm Recording Menu Example A Window sensor unit has been installed on Alarm Block port 4 When this sensor is activated the camera on port 4 will start recording if enabled in the MENU on the DVR For the corresponding Menu Pro gramming refer to Page 30 Installing a Sensor 1 Connect the GROUND ...

Page 61: ...ICULAR USE OR PURPOSE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER DIGIMERGE SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL INDIRECT INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER INCLUDING WITHOUT LIMITATION PERSONAL INJURY LOSS OF REVENUE OR PROFITS FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS OR CLAIMS AGAINST THE PUR...

Page 62: ...It s all on the web Product Information User Manuals Quick Start Guides Specification Sheets Software Upgrades Firmware Upgrades Digimerge Technologies Inc VISIT www digimerge com www digimerge com ...

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