Problem
Possible cause
Remedy
The oven does not heat up.
The fuse is blown.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
The lamp does not operate.
The lamp is defective.
Replace the lamp.
There is water inside the
oven.
There is too much water in
the tank.
Turn off the oven and wipe
the water with a cloth or
sponge.
The steam cooking does not
work.
There is no water in the
tank.
Fill the water tank.
The steam cooking does not
work.
Lime obstructs the hole.
Check the steam inlet open‐
ing. Remove the lime.
It takes more than three mi‐
nutes to empty the water
tank or the water leaks from
the steam inlet opening.
There are lime deposits in
the oven.
Clean the water tank. Refer
to "Cleaning the water tank".
The display shows an error
code that is not in this table.
There is an electrical fault.
• Turn off the oven with the
house fuse or the safety
switch in the fuse box
and turn it on again.
• If the display shows the
error code again, contact
the Customer Care De‐
partment.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
The appliance is activated
and does not heat up. The
fan does not operate. The
display shows "Demo".
The demo mode is activa‐
ted.
Refer to "Basic Settings" in
"Daily use" chapter.
Service data
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
on the front frame of the oven cavity. Do
not remove the rating plate from the oven
cavity.
45
Summary of Contents for DKS38024XK
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