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17
17 Error Reporting
When an error condition is detected, it is reported by a repetitive train of blinking red LED. Decode by
counting the number of blinks in a train and check against the error code table below.
Figure 17-1:
Error reporting
Number of
Pulse
Description of error
Possible cause
1
N/A
N/A
2
NA
3
Processor Hot was activated
Excessive load or thermal pads may be
degraded.
4
Fan stalled
Faulty fan
5
Capacitive sense not present or faulty
Cable loose or Capacitive sense board
may be faulty
6
Ambient Light Sensor/Proximity Sensor not
present or faulty
Cable loose or Capacitive sense board
may be faulty
7
PCH Hot was activated
Excessive load or thermal pads may be
degraded.
8
Processor thermtrip was activated
Excessive load or thermal pads may be
degraded.
9
DDR VR faulty
Motherboard may be faulty
10
Cannot access configuration EEPROM
Either docking board or motherboard is
faulty.
11
USB1 PD chip read/write error
To recover do a cold reboot
12
USB1 PD chip execution error
To recover do a cold reboot
13
USB1 PD chip not detected
To recover do a cold reboot
14
24V DC-IN voltage in indeterminate region
To recover do a cold reboot
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17-1