www.dickinsonmarine.com
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Form#7.2-248 Issue#2
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There is no way to tell what type of fuel you may have, low sulfur and ultra
low sulfur diesel is a yellow-green or a red-brown color.
Make sure to keep a close eye at the fuel accumulation at the bottom of the
burner pot, if the burner isn’t reaching the high temperature this type of fuel
needs to vaporize, the fuel will not burn off causing a good puddle of fuel.
Once the burner does reach temperature, the abundance of fuel will start to
burn causing the stove to overheat, which can cause damage to the stove.
18. Warranty Policy
We at Dickinson wish to maintain a reasonable and easy system for returns,
warranty, returns and exchanges. To accomplish this, we would like to
inform you of some helpful guidelines and procedures to use and follow
when sending back product to the Dickinson Marine. All correspondence
regarding returns, warranties and exchanges will go through the factory of
Dickinson Marine in Surrey, BC, Canada and the product MUST be returned
to this location.
Warranty
Dickinson Marine warranties all of its products for a period of one year
dated from the purchase of the product by the end user with proof of
purchase or a registered warranty. The warranty card should be copied for
your records and returned to Dickinson to activate your warranty within 90
days of your purchase. You can also activate it online at
www.dickinsonmarine.com
A copy of the warranty card must have been received or a proof of purchase
must be presented to receive the warranty.
1.
The customer can contact us directly to settle any warranty issues. We
are pleased to help. Call us toll free 1-800-659-9768 or email:
2.
If the customer is returning a complete product they see as defective,
be sure the product has been assembled correctly and is being used
correctly. If you are not sure please call our Technical Help
Department @ 1-800-659-9768. Dickinson Marine will not provide
credit for used products that are not defective. In these cases, it is best
