33
Uninstall the adapter and driver
1. Open the
Control Panel
>
Programs
>
Programs and
Features
on Windows 7
®
/Windows Vista
®
, and
Add or
Remove Programs
on Windows XP
®
.
2. Select <
DisplayLink Graphics
> and click <
Uninstall or
Remove
>.
3. Click <
Yes
> to remove the driver.
4. Click <
Yes
> to restart your computer and then unplug the
adapter now.
34
Troubleshooting
The display on the add-on monitor is blank.
■
If the monitor power is on (LED lights green in most
cases), wait a moment for the monitor to show the
video as sometimes it takes time for the add-on
monitor to show the video. You can also reboot your
system to try again. Also make sure the computer is
not in standby or hibernation mode, which will lead the
add-on monitor to be blank.
■
If the monitor power is in standby (LED lights red in
most cases), check the connection. If problem still
exists, uninstall the driver, unplug the adapter and re-
install the driver again.
The add-on monitor is flickering.
■
This is usually caused by a low refresh rate. To solve
this problem, refer to the steps below.
●
In mirror mode, increase the refresh rate of the main
monitor. This will in turn increase the refresh rate of
the add-on monitor.
●
In extended mode, increase the refresh rate of the
add-on monitor.
When playing a MPEG file by Windows Media Player
on the extended monitor, the display becomes
abnormal when switching it to full screen mode?
■
Upgrade the Windows XP from SP1 to SP2.
