9100-127-2989-99 REV B
1501 Route 34 South, Farmingdale, NJ 07727
Tel: (732) 919-3119 Fax: (732) 751-5778 www.dialight.com
15
Troubleshooting
Sensor is not discovered by the gateway.
NOTE: This section requires the Dialight Gateway and to be connected to a computer
using the GUI interface.
Steps to solve:
1.
On the gateway web page verify that discovery is turned on.
2.
Follow the provided instructions to turn the internal LED switch to ON.
3.
Check the condition of the LED lights through the front lens of the sensor.
4.
If the red LED is blinking then the batteries need to be replaced.
5.
If the green LED is double blinking then the sensor is still trying to join a network, then:
a.
Verify that it is within 100 ft. of a light that has already joined the network.
b.
Verify the lights are powered by commanding them to turn on from the web
page.
c.
Replace the sensor.
6.
If the green LED is not blinking at all then:
d.
Remove both batteries.
e.
Replace the batteries, verifying correct orientation.
f.
When plugging in the second battery, if the red and green LED’s do not come
on for 2 seconds, then:
i.
Try new batteries.
ii.
Replace the sensor.
