DFI P2XBL DE+ User Manual Download

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Appendix A - System Error Messages

A.1 POST Beep.......................................................................................................................

A.2 Error Messages..............................................................................................................

Appendix B - Troubleshooting

B.1 Troubleshooting Checklist....................................................................................

Summary of Contents for P2XBL DE+

Page 1: ...P2XBL D Rev A System Board User s Manual 36100820 ...

Page 2: ... contents at any time without obligation to notify any person or entity of such revisions or changes 1998 All Rights Reserved Trademarks Microsoft MS DOS WindowsTM and Windows 95 are registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation Cyrix 6x86 6x86L and 6x86MX are registered trademarks of Cyrix Corporation AMD K5 and K6 are registered t...

Page 3: ...rticular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an ...

Page 4: ...Basic Input Output System 3 1 1 Standard CMOS Setup 3 1 2 BIOS Features Setup 3 1 3 Chipset Features Setup 3 1 4 Power Management Setup 3 1 5 PNP PCI Configuration 3 1 6 Load Fail Safe Settings 3 1 7 Load Optimal Settings 3 1 8 Integrated Peripherals 3 1 9 Supervisor Password 3 1 10 User Password 3 1 11 IDE HDD Auto Detection 3 1 12 Save Exit Setup 3 1 13 Exit Without Saving Chapter 4 Supported So...

Page 5: ...56 56 58 Appendix A System Error Messages A 1 POST Beep A 2 Error Messages Appendix B Troubleshooting B 1 Troubleshooting Checklist ...

Page 6: ...ly detect 1 8V to 3 5V 233 66MHz 266 66MHz 300 66MHz 300 100MHz 333 66MHz 350 100MHz 400 100MHz or 450 100MHz Pentium II processor System Memory 8MB to 512MB memory using unbuffered DIMMs 8MB to 1GB memory using registered DIMMs Four 168 pin DIMM sockets Uses x64 or x72 SDRAM DIMM 3 3V PC 66 SDRAM DIMM for 66MHz FSB processors PC 100 SDRAM DIMM for 100MHz FSB processors EC and ECC supported uses x...

Page 7: ...ry maintenance and troubleshooting of computer systems easier Refer to Chapter 4 for instructions on using the DMI utility ATX Double Deck Ports 2 USB ports Two NS16C550A compatible DB 9 serial ports One SPP ECP EPP DB 25 parallel port One mini DIN 6 PS 2 mouse port One mini DIN 6 PS 2 keyboard port Connectors One connector for IrDA interface Two IDE connectors One floppy drive interface supports ...

Page 8: ...h EPROM for easy BIOS upgrades Includes NCR 810 SCSI BIOS Monitors System Health status and failure alert 1 1 2 System Health Monitor Functions The system board is capable of monitoring the following system health conditions Monitors processor system temperature and overheat alarm Monitors 3 3V 12V 5V processor voltages and failure alarm Monitors processor system fan speed and failure alarm Automa...

Page 9: ...the network to remotely wake up a Soft Power Down Soft Off PC Your LAN card must support the remote wakeup function Virus Protection Most viruses today destroy data stored in hard drives The system board is designed to protect the boot sector and partition table of your hard disk drive 1 2 Package Checklist The system board package contains the following items þ The system board þ A user s manual ...

Page 10: ...2 10 Hardware Installation 2 1 System Board Layout Chapter 2 Hardware Installation ...

Page 11: ...tely monitored thus causing unreliable warning messages to appear You will encounter problems with some operating systems 2 Install the P2TC GTL bus terminator card included in the system board package into the P2 2 slot You will not be able to boot the system without the terminator card 2 3 2 Using Two Processors If you are using two processors make sure to install processors with similar Front S...

Page 12: ... will not boot Follow the steps in section 2 5 Jumper Settings for Ratio to boot up the system with the correct settings The BIOS also allows you to manually set the Front Side Bus frequency and core ratio of the processor in the CPU Chipset Setup However if these settings are incorrect your system will not boot Please follow the steps below to boot up the system 1 Power off the system 2 Now power...

Page 13: ...can be reconfigured with the default values stored in the ROM BIOS To load the default values power off your system and unplug the power cord Set JP6 pins 2 and 3 to On Wait for a few seconds and set JP6 back to its default setting pins 1 and 2 On You may now plug the power cord and power on your system 2 3 On Clear CMOS Data 1 2 On Normal default 1 2 3 1 2 3 ...

Page 14: ... After the memory test press Del to enter the Award BIOS setup utility 4 Select CPU Chipset Setup and press Enter 5 Set the appropriate speed of the processor in the CPU Frequency field Refer to the CPU Chipset Setup section in Chapter 3 of this manual for more information 6 Press Esc to return to the main menu of the Award BIOS setup utility Select Save Exit Setup and press Enter 7 Type Y and pre...

Page 15: ...ters remote display terminals and other serial devices You can set the serial ports I O address in the Integrated Periph erals setup of the Award BIOS 2 6 2 PS 2 Mouse and Keyboard Ports The PS 2 mouse port uses IRQ12 If a mouse is not connected to this port the system will reserve IRQ12 for other expansion cards Warning Make sure to turn off your computer prior to connecting or disconnecting a mo...

Page 16: ...IOS 2 6 4 Floppy Disk Controller 1 Install the 34 pin header connector into the shrouded floppy disk header J16 on the system board The colored edge of the ribbon should be aligned with pin 1 of J16 2 Install the other 34 pin header connector s into the disk drive s Align the colored edge of the daisy chained ribbon cable with pin 1 of the drive edge connector s The end most connector should be at...

Page 17: ...electing proper drive switch settings Adding a Second IDE Hard Drive When using two IDE drives one must be set as the master and the other as the slave Follow the instructions provided by the drive manufacturer for setting the jumpers and or switches on the drives We recommend that you use Enhanced IDE or ATA 2 ATA 3 and Ultra DMA hard drives be from the same manufacturer In a few cases drives fro...

Page 18: ...eripheral devices The IRDA Infrared Data Association specification supports data transfers of 115K baud at a distance of 1 meter Connect your IrDA cable to connector J15 on the system board Set UART2 Mode Select in the Integrated Peripherals setup of the Award BIOS to the type of IrDA standard supported by your device You must have the proper drivers installed in your operating system to use this ...

Page 19: ...ssor installed in P2 2 to location J14 Pin 1 2 3 Function Ground 12V Sense 2 6 9 Chassis Fan Connector The system board is equipped with a chassis fan connector If you are installing a fan in the system unit connect the fan s connector to location J20 on the system board The fan will provide adequate airflow throughout the chassis to prevent overheating the processor Pin 1 2 3 Function Ground 12V ...

Page 20: ...on the system board Refer to the add in card s manual for instructions on installing the fan Pin 1 2 3 Function Ground 12V N C 2 6 11 SB LINK Connector If the system board is installed with a Creative sound card that requires connecting the card to the SB LINK connector connect the cable that came with the sound card to connector J13 Refer to the sound card s manual for more information Pin 1 2 3 ...

Page 21: ...able the Resume On LAN field in the Power Management Setup of the Award BIOS Your LAN card package should include a cable Connect one end of the cable to the wakeup header on the card and the other end to location J11 on the system board The network will detect Magic Packet and assert a wakeup signal to power up the system Refer to the add in card s manual for details Note Your LAN card must suppo...

Page 22: ...cable that is attached on your system chassis to location J22 on the system board 2 Install the Hardware Doctor utility contained in the provided CD By default this function is enabled A warning message will appear when the chassis is open The utility may also be configured so that a beeping alarm will sound when the chassis is open Refer to Chapter 4 for more information Pin 1 2 3 4 Function 5V N...

Page 23: ... is equipped with an ATX power connector at location J8 of the system board Pin 1 2 3 4 5 6 7 8 9 10 Function 3 3V 14A 3 3V 14A Ground 5V Ground 5V Ground PW OK 5VSB 12V Pin 11 12 13 14 15 16 17 18 19 20 Function 3 3V 14A 12V Ground PS ON Ground Ground Ground 5V 5V 5V ...

Page 24: ... BTTN of the Power Management Setup this switch is a dual function power button that will allow your system to enter the Soft Off or Suspend mode G SW Green Switch This switch will allow your system to enter the Suspend mode To wake up the system Reload Global Timer Events in the Power Management Setup Chapter 3 must be enabled so that access to the specified IRQ will cause the system to wake up c...

Page 25: ...D Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Pin Assignment SB LED ATX Standby 5VSB LED HD LED Primary Secondary IDE LED G LED Green LED SP SW ATX power switch G SW Green switch RESET Reset switch SPEAKER Speaker connector KEYLOCK Keylock and Power LED connector LED Power Ground N C LED Power Signal N C LED Power Signal N C Signal Ground N C Signal Ground N C Si...

Page 26: ...rs before you respond restart your system or press the Reset button You may also restart the system by pressing the Ctrl Alt and Del keys simultaneously When you press Del the main program screen will appear 3 1 1 Standard CMOS Setup Use the arrow keys to highlight Standard CMOS Setup and press Enter A screen similar to the one on the next page will appear ROM PCI ISA BIOS CMOS SETUP UTILITY AWARD...

Page 27: ...ter improper information for this category You can use Type User to define your own drive type manually This information should be included in the documentation from your hard disk vendor If you select Type Auto the BIOS will auto detect the HDD CD ROM drive at the POST stage and show the IDE for the HDD CD ROM drive If a hard disk has not been installed select None and press Enter The settings on...

Page 28: ...lthough secondary monitors are supported you do not have to select the type in Setup The default setting is EGA VGA BIOS default Setup default EGA VGA Enhanced Graphics Adapter Video Graphics Array For EGA VGA SVGA and PGA monitor adapters CGA 40 Color Graphics Adapter Power up in 40 column mode CGA 80 Color Graphics Adapter Power up in 80 column mode Mono Monochrome adapter Includes high resoluti...

Page 29: ...ch attempt to access the boot sector table will cause the warning message to appear If you are running such a program we recommend that you first disable this category Also disable this category if you are installing or running certain operating systems like Windows 95 or the operating system may not install nor work ROM PCI ISA BIOS BIOS FEATURES SETUP AWARD SOFTWARE INC Virus Warning CPU L1 Cach...

Page 30: ... system The default is A C SCSI The options are A C SCSI C A SCSI C CDROM A CDROM C A D A SCSI E A SCSI F A SCSI SCSI A C SCSI C A C only LS120 ZIP C Swap Floppy Drive When this option is enabled and the system is booting from the floppy drive the system will boot from drive B instead of drive A When this option is disabled and the system is booting from the floppy drive the system will boot from ...

Page 31: ... repeatedly For example you would use such a feature to accelerate cursor movements with the arrow keys Typematic Rate Chars Sec This selection allows you to select the rate at which the keys are accelerated Typematic Delay Msec This selection allows you to select the delay between when the key was first depressed and when the acceleration begins Security Option System The system will not boot and...

Page 32: ...ovide sufficient notice to the system or user to backup data prior to the drive s failure The default is Disabled If you are using hard drives that support S M A R T set this field to Enabled SMART is supported in ATA 3 or later hard drives Video BIOS Shadow Determines whether video BIOS will be copied to RAM Video Shadow will increase the video speed Note that some graphics boards require that th...

Page 33: ...ed on the system board If you want to manually set the Front Side Bus frequency and core ratio of the processor select Manual The Front Side Bus Frequency and CPU Core Ratio fields will appear The settings on the screen are for reference only Your version may not be identical to this one 233 MHz Disabled 3 Auto Non ECC Disabled Disabled Disabled 1 1 Disabled Disabled 64 ROM PCI ISA BIOS CPU CHIPSE...

Page 34: ...e The default setting is 3 which is 3 clock cycles for the CAS latency SDRAM Timing Control By default this field is set to Auto If you want to improve the memory speed set this field to Fast However if you encounter problems with this setting Fast or the system hangs please set it to Normal or Slow DRAM Data Integrity Mode The system board supports EC and ECC Error Checking and Correction functio...

Page 35: ...isabled 8 Bit I O Recovery Time and 16 Bit I O Recovery Time The recovery time is the length of time measured in SYSCLK which the system will delay after the completion of an input output request This delay takes place because the CPU is operating so much faster than the input output bus that the CPU must be delayed to allow for the completion of the I O This item allows you to determine the recov...

Page 36: ...too slow a warning message will appear BUT no alarm will sound If you want a warning alarm to sound you must install the Hardware Doctor utility included in the provided CD This utility will allow you to enable the warning alarm and manually set the highest and lowest limit of the health conditions monitored by the utility Once this utility is installed the system will ignore the settings in the S...

Page 37: ...ve energy If you like to use the soft power down feature of Windows 95 you must enable the Power Management below Select Min Power Max Power or User Defined Either one can be used as long as it is NOT disabled The settings on the screen are for reference only Your version may not be identical to this one ROM PCI ISA BIOS POWER MANAGEMENT SETUP AWARD SOFTWARE INC ACPI Function Power Management PM C...

Page 38: ... Mode 1 min and Suspend Mode 1 min User Defined Allows you to set each mode individually When enabled each option ranges from 1 min to 1 hr PM Control by APM Yes An Advanced Power Management device will be activated to enhance the power saving mode and stop the CPU s inter nal clock Use this option in Windows 95 default No The system BIOS will ignore APM when initiating the Power Management mode V...

Page 39: ... time of system inactivity video will be shut off while all other devices still operate at full speed Suspend Mode This is user configurable only when the Power Management category is set to User Defined When enabled and after the set time of system inactivity the CPU and onboard peripherals will be shut off HDD Power Down This is user configurable only when the Power Management category is set to...

Page 40: ...ng on function will allow your system to power on to respond to incoming calls By default the Resume On Ring field is Disabled To use this function please follow the steps below 1 Make sure the computer system is powered off 2 Connect the external modem to the COM 1 or COM 2 serial port 3 Switch on the power of the external modem 4 Power on the computer system After the memory test press Del to en...

Page 41: ... On Ring LAN prior to the date and time set in this field the system will give priority to the incoming calls or network Date of Month and Timer hh mm ss will appear right below this field Disabled Disables the automatic power on function default Date of Month 0 The system will power on everyday according to the time set in the Timer hh mm ss field 1 31 Select a date you would like the system to p...

Page 42: ... VGA Assign IRQ for USB PCI Slot 1 Use IRQ PCI Slot 2 Use IRQ PCI Slot 3 Use IRQ PCI Slot 4 5 Use IRQ Enabled Enabled Auto Auto Auto Auto Resources Controlled By The Award Plug and Play BIOS has the capability to automatically configure all of the boot and Plug and Play compatible devices Auto The system will automatically detect the settings for you The categories that follow will not be shown on...

Page 43: ... to Disabled The IRQ previously occupied by the USB device will be available for the ISA slot Note When Disabled a Yellow mark will appear in Windows 95 s Device Manager PCI Slot 1 Use IRQ to PCI Slot 4 5 Use IRQ By default an IRQ is automatically assigned to each PCI slot You may also manually assign an IRQ to these slots The options are 3 4 5 7 9 10 11 12 14 and 15 Note PCI slots 4 and 5 share t...

Page 44: ...message below will appear Load Optimal Settings Y N N Type Y and press Enter to load the Setup default values 3 1 8 Integrated Peripherals The settings on the screen are for reference only Your version may not be identical to this one ROM PCI ISA BIOS INTEGRATED PERIPHERALS AWARD SOFTWARE INC IDE HDD Block Mode IDE Primary Master PIO IDE Primary Slave PIO IDE Secondary Master PIO IDE Secondary Sla...

Page 45: ...omatically detect the settings for you Disabled The BIOS will not detect these categories On Chip Primary PCI IDE and On Chip Secondary PCI IDE These categories allow you to enable or disable the primary and secondary IDE controller The default is Enabled Select Disabled if you want to add a different hard drive controller USB Keyboard Support By default USB Keyboard Support is Disabled However if...

Page 46: ...serial port J3 at the same time If you are using the COM 2 serial port make sure UART2 Mode Select is set to Normal To use the IrDA function follow the steps below 1 Connect your IrDA cable to connector J15 on the system board 2 Set UART2 Mode Select to the type of IrDA standard supported by your IrDA peripheral device IrDA 1 0 or ASK IR For better transmission of data your IrDA peripheral device ...

Page 47: ...A will appear This is used to select a DMA channel for the parallel port The options are 1 and 3 Default setting 3 3 1 9 Supervisor Password If you want to protect your system and setup from unauthorized entry set a supervisor s password with the System option selected in the BIOS Features Setup If you want to protect access to setup only but not your system set a supervisor s password with the Se...

Page 48: ...on ESC Skip The settings on the screen are for reference only Your version may not be identical to this one function highlight Supervisor Password and press Enter instead of typing in a new password Press the Esc key to return to the main menu 3 1 10 User Password If you want another user to have access only to your system but not to setup set a user s password with the System option selected in t...

Page 49: ...ade will be written into the CMOS memory and the system will reboot You will once again see the initial diagnostics on the screen If you wish to make additional changes to the setup press Ctrl Alt Esc simultaneously or Del after memory testing is done 3 1 13 Exit Without Saving When you do not want to save the changes you have made highlight Exit Without Saving and press Enter The message below wi...

Page 50: ... installed etc are automatically detected and stored in the DMI pool which is a part of the system board s Plug and Play BIOS Additional information such as ISA based peripherals which may not be automatically detected can be manually recorded in the DMI pool by using the Add DMI menu The DMI pool data is then verified or updated whenever the system hardware or setup is altered 4 1 1 Running the D...

Page 51: ...or arrow keys then press Enter 3 The cursor will move to the screen you select allowing you to edit information The screen will also display the auto detected information 4 Press F10 to update the edited information into the flash ROM s n Move cursor ENTER Accept DEL Delete ESC Abort Exit Award DMI Configuration Utility Copyright Award Software Inc 1996 Edit DMI Add DMI Load DMI File Save DMI File...

Page 52: ...e or arrow keys to select the Load DMI File menu 2 The following message will appear Press Enter to select DMI file for load Press Enter 3 The DMI files will appear on the screen Select the file you would like to load and press Enter 4 The following message will appear Do you want to execute Y N Type Y All previous DMI structures will be destroyed and the new file will be saved into the flash ROM ...

Page 53: ...ound whenever an error occurs We recommend that you use the Default Setting which is the ideal setting that would keep the system in good working condition To install the utility insert the CD included in the system board package into a CD ROM drive The autorun screen will appear Double click the Hardware Doctor icon to install the utility After installing the utility the screen below will appear ...

Page 54: ...umber of fault counts detected before a warning message pop up 1 The warning message will pop up once an error has been detected 3 The warning message will pop up after the error has been detected thrice Beep Besides the pop up warning message you can choose to enable the beep alarm so that if an abnormal condition occurs an alarm will sound Due to its hardware limitation the only item that cannot...

Page 55: ...tained in the provided CD To install the drivers please refer to the Readme file contained in the provided CD If you are running Windows 95 Win95 Win95 Win95 OSR1 Windows 95 OEM Service Release 1 Win95 OSR2 Windows 95 OEM Service Release 2 0 or Win95 OSR2 1 Windows 95 OEM Service Release 2 0 plus USB Supplement you need to run a patch utility Please refer to the Readme file contained in the provid...

Page 56: ...e consists of a single long beep A 2 Error Messages One or more of the following messages may be displayed if the BIOS detects an error during the POST This list indicates the error messages for all Awards BIOSes CMOS BATTERY HAS FAILED The CMOS battery is no longer functional It should be replaced Caution Danger of explosion if battery incorrectly replaced Replace only with the same or equivalent...

Page 57: ...e fixed disk Hard Disk s fail 08 Sector Verify failed Keyboard is locked out Unlock the key The BIOS detects that the keyboard is locked Keyboard controller is pulled low Keyboard error or no keyboard present Cannot initialize the keyboard Make sure the keyboard is attached correctly and no keys are being pressed during the boot Manufacturing POST loop System will repeat POST procedure infinitely ...

Page 58: ...est the outlet by plugging in a lamp or other electrical device 4 The monitor is turned on 5 The display s brightness and contrast controls are adjusted properly 6 All add in boards in the expansion slots are seated securely 7 Any add in board you have installed is designed for your system and is set up correctly Monitor Display If the display screen remains dark after the system is turned on 1 Ma...

Page 59: ...hing happens 1 Check that one end of the AC power cord is plugged into a live outlet and the other end properly plugged into the back of the system 2 Make sure that the voltage selection switch on the back panel is set for the correct type of voltage you are using 3 The power cord may have a short or open Inspect the cord and install a new one if necessary Floppy Drive The computer cannot access t...

Page 60: ... a cable connection problem However if your hard drive has a large capacity it will take a longer time to format Parallel Port The parallel printer doesn t respond when you try to print 1 Make sure that your printer is turned on and that the printer is on line 2 Make sure your software is configured for the right type of printer attached 3 Verify that the onboard LPT port s I O address and IRQ set...

Page 61: ...onfigured correctly Keyboard Nothing happens when a key on the keyboard was pressed 1 Make sure the keyboard is properly connected 2 Make sure there are no objects resting on the keyboard and that no keys are pressed during the booting process System Board 1 Make sure the add in card is seated securely in the expansion slot If the add in card is loose power off the system re install the card and p...

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