Dexter Laundry WCVD Series Troubleshooting And Fault Codes Download Page 6

Fault# Description

Customer Action

F6

Wrong washer size for drive 
type.

Check VFD fault code before turning off power. If the 
controller was installed in a different size machine 
before being installed in this machine, a problem 
can occur. If someone has been doing repairs on the 
washer, check for the correct size drive. It can also 
be caused by pressure switch  harness. Check to 
ensure the correct harness in installed. The control 
can be reset by holding program button on controller 
during startup (soft reset). Check orange wire at Molex 
connector on controller coming from pressure switch or 
replace pressure switch harness.

F7

Wrong size drive installed 

Check VFD fault code before turning off power.Check to 
ensure all the harnesses are properly connected to the 
controller.  Check to ensure the VFD drive horsepower 
is proper for this size of washer. The control can be 
reset by holding program button on controller during 
startup (soft reset) Check orange wires at molex 
connector on controller coming from pressure switch. 

F8

The washer tub does not 
empty within 7 minutes. The 
wash cycle will continue. The 
F 8 w

ill fl ash three times, 

then wait for 30 seconds.  
The error will clear at the 
end of the cycle.

Check VFD fault code before turning off power.  
Check to ensure the drain valve is operating properly 
(slow drain has potential to cause this code).  Check 
to ensure the pressure switch tube is clear of any 
blockage, and the pressure switch is operating properly.  
Check the pressure switch harness. 

F9

The washer tub does 
not reach the spin target 
frequency within 150 
seconds. The wash cycle will 
continue. The F9 will fl ash 
three times, then wait for 30 
seconds. The error will clear 
at the end of the cycle. 

Check VFD fault code before turning off power.  
Check to ensure the drain valve is operating properly 
(slow drain has potential to cause this code).  Check 
to ensure the pressure switch tube is clear of any 
blockage, and the pressure switch is operating properly.  
Check the pressure switch harness. 

F10

After a spin the washer tub 
does not stop within 150 
seconds.

Check VFD fault code before turning off power. Inspect 
the braking resistors and measure the resistance. 
Check connecting wiring from braking resistor to the 
drive mounted in the top of the washer. Reset the drive 
and try again. Possibly incorrectly programmed drive.

F11

The drive size setting has 
changed.

Check VFD fault code before turning off power. Check 
to ensure all the harnesses are properly connected to 
the controller.  Check to ensure the drive horsepower is 
proper for this size of washer. If no one has worked on 
machine very recently then PCB controller or VFD may 
need to be replaced. Do a soft reset before and after 
either VFD replaced.

F12

Washer controller internal 
error

Check VFD fault code before turning off power. Turn 
off the power to the washer.  Wait one to two  minute.  
Turn on the power to the washer. If problem reappears, 
contact your Dexter Authorized Representative.

6

Part # 8533-074-001 09/13

Summary of Contents for WCVD Series

Page 1: ...8533 074 001 09 13 WCVD Series OPL Washers Troubleshooting And Fault Codes Starting serial number...

Page 2: ...replace solenoid Door Switch Check for continuity through door latch switch when door closed If no continuity adjust or replace door switch Door will not open Thermoactuator Check to see if thermoactu...

Page 3: ...ontinuity check pressure switch hose for obstruction If hose okay change pressure switch Water comes in but level does not rise Drain Valve open Check these areas Drain valve blockage Drain valve moto...

Page 4: ...cross terminals 21 22 indicating pressure switch has reset to the empty posi tion If no continuity change pressure switch Machine starts and does not operate VFD Check yellow enable wires from relay P...

Page 5: ...r pressure Check for blocked or restricted water flow Check to ensure the drain valve is functioning properly This error will occur on 18 washers when water level is set for high the pressure switch i...

Page 6: ...be is clear of any blockage and the pressure switch is operating properly Check the pressure switch harness F9 The washer tub does not reach the spin target frequency within 150 seconds The wash cycle...

Page 7: ...them together or replace the motor Step 3 Check braking resistors to see if they measure the correct resistance If a resistor does not measure the proper value replace it F15 The variable frequency dr...

Page 8: ...r and test See Note Measure the incoming line voltage F20 Internal drive error Check VFD fault code before turning off power Turn the power off to the washer Wait one minute Turn the power on to the w...

Page 9: ...o the washer it must remain off for three minutes for drive to reset The washer will not operate correctly if this is done improperly This will allow most fault codes to reset that are displayed at wa...

Page 10: ...problem Reset drive CE14 Command message includes unused characters Possible controller problem Reset drive Normal operation of the VFD VFD display shows operating frequency first very quickly then c...

Page 11: ...o the drive Check VFD fault code before turning off power Check the wiring connections to the drive and motor Check the ground wiring of the drive motor and incoming connection to ensure a proper grou...

Page 12: ...20Lb non Express 120 Volt Wiring Schematic 12 Part 8533 074 001 09 13...

Page 13: ...20Lb non Express 120 Volt Wiring Diagram 13 Part 8533 074 001 09 13...

Page 14: ...20Lb Non Express 208 240V Wiring Schematic 14 Part 8533 074 001 09 13...

Page 15: ...20Lb Non Express 208 240 Volt Wiring Diagram 15 Part 8533 074 001 09 13...

Page 16: ...20Lb Express 208 240 Wiring Schematic 16 Part 8533 074 001 09 13...

Page 17: ...20Lb Express 208 240 Wiring Diagram 17 Part 8533 074 001 09 13...

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