Dexter Laundry WCVD Series Troubleshooting And Fault Codes Download Page 4

Symptom

Probable Cause

Suggested Remedy

Machine 
does not 
turn

VFD

Check VFD by removing inspection panel and record any 
numbers or letters displayed. If no display turn power off to 
machine at breaker for 2 minutes and turn poiwer back on 
to reset. If still no display replace VFD

Machine 
tumbles in 
one direc-
tion

VFD

Remove inspection cover at rear and record in only numbers 
or letters displayed. See fault code section for more info.

VFD

Inspect yellow enable wires from main relay PCB and at VFD

Excessive 
vibration

Mounting System

Check these areas: • Strength of mounting structure, con-
crete or base. • Mounting bolts may be loose and need 
tightening.

Drive Belt

Worn drive belt can cause vibration and noise.

Loading

Note: Small loads contribute to out  of balance loading and 
increase  vibration.

Machine 
does not 
spin 

Pressure Switch

Check pressure switch for continuity across  terminals #21 & 
#22 indicating pressure switch  has reset to the empty posi-
tion. If no continuity,  change pressure switch.

Machine 
starts and 
does not 
operate

VFD

Check yellow enable wires from relay PCB P13 & motor 
P14to VFD advances through cycle are connected. Check 
fault code on VFD before removing power from the drive. 
Check orange P-15 wire for signal from door switches.

Machine 
does not 
stop 

Main PCB

Main PCB controls time cycle at end of cycle

Braking Resistors

Check braking resistors for continuity. Verify ohms resis-
tance by Molex.

Water leak-
age around 
loading door

Door Adjustment

Door may need adjustment due to abuse or wear.  Check 
tightness around perimeter using a dollar bill. Adjust left 
to right tightness by shims at door  lock or hinge side. It is 
important to center gasket  to tub opening before tighten-
ing door to hinge  bolts. Chalk may be used on tub front 
to show  point of contact with tub. If gasket is deformed,  
worn, or damaged, replace. Refer to parts section for door 
gasket expander  kit. 

4

Part # 8533-074-001 09/13

Common Troubleshooting Solutions

Summary of Contents for WCVD Series

Page 1: ...8533 074 001 09 13 WCVD Series OPL Washers Troubleshooting And Fault Codes Starting serial number...

Page 2: ...replace solenoid Door Switch Check for continuity through door latch switch when door closed If no continuity adjust or replace door switch Door will not open Thermoactuator Check to see if thermoactu...

Page 3: ...ontinuity check pressure switch hose for obstruction If hose okay change pressure switch Water comes in but level does not rise Drain Valve open Check these areas Drain valve blockage Drain valve moto...

Page 4: ...cross terminals 21 22 indicating pressure switch has reset to the empty posi tion If no continuity change pressure switch Machine starts and does not operate VFD Check yellow enable wires from relay P...

Page 5: ...r pressure Check for blocked or restricted water flow Check to ensure the drain valve is functioning properly This error will occur on 18 washers when water level is set for high the pressure switch i...

Page 6: ...be is clear of any blockage and the pressure switch is operating properly Check the pressure switch harness F9 The washer tub does not reach the spin target frequency within 150 seconds The wash cycle...

Page 7: ...them together or replace the motor Step 3 Check braking resistors to see if they measure the correct resistance If a resistor does not measure the proper value replace it F15 The variable frequency dr...

Page 8: ...r and test See Note Measure the incoming line voltage F20 Internal drive error Check VFD fault code before turning off power Turn the power off to the washer Wait one minute Turn the power on to the w...

Page 9: ...o the washer it must remain off for three minutes for drive to reset The washer will not operate correctly if this is done improperly This will allow most fault codes to reset that are displayed at wa...

Page 10: ...problem Reset drive CE14 Command message includes unused characters Possible controller problem Reset drive Normal operation of the VFD VFD display shows operating frequency first very quickly then c...

Page 11: ...o the drive Check VFD fault code before turning off power Check the wiring connections to the drive and motor Check the ground wiring of the drive motor and incoming connection to ensure a proper grou...

Page 12: ...20Lb non Express 120 Volt Wiring Schematic 12 Part 8533 074 001 09 13...

Page 13: ...20Lb non Express 120 Volt Wiring Diagram 13 Part 8533 074 001 09 13...

Page 14: ...20Lb Non Express 208 240V Wiring Schematic 14 Part 8533 074 001 09 13...

Page 15: ...20Lb Non Express 208 240 Volt Wiring Diagram 15 Part 8533 074 001 09 13...

Page 16: ...20Lb Express 208 240 Wiring Schematic 16 Part 8533 074 001 09 13...

Page 17: ...20Lb Express 208 240 Wiring Diagram 17 Part 8533 074 001 09 13...

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