Fault#
Description
Customer Action
HEAT_RISE_OUT_OF_
RANGE
Operating temperature is above
(target tempe upper
hysteresis) and above 220F (104C)
Check operating thermistor
NO_HEAT_RISE
Operating temperature is
below (target tempe
lower hysteresis) and operating
temperature has not increased by 2F
in 15 minutes
Check operating thermistor
Check gas
Check combustion
PROX_SENSOR_OUT_
OF_RANGE
This error occurs when the machine
control sees output from the
proximity sensor(s) that does not
fall in the acceptable range for the
particular washer or dryer model
running at normal speeds.
It also occurs when the machine
control sees output from the
proximity sensor that implies the
tumbler is still turning when the
control has commanded it to Stop.
The machine will not start and
the Error Code will continue to
be displayed until the prompt
is followed to Reset the Error
Code and return the Machine
to Idle Mode.
NO_PROX_SENSOR_
OUTPUT
The RPM is below 10 after the VFD
is within 10% of its commanded
frequency for 3 seconds
Check belts
Check Prox Sensors
BL_COMMAND_ERROR
The control board received a
bootloader command but was unable
to complete the operation requested
Hold reset button for 10
seconds to force control board
into the actual bootloader.
THERMISTOR_SHORT
There is a short circuit across
the thermistor terminals or the
measured temperature is above 385
degrees F (below 100 ohms).
Check Thermistor connections
Check Thermistor resistance
THERMISTOR_OPEN
There is an open circuit across
the thermistor terminals or the
measured tamperature is below -33
degrees F (above 310 Mohms)
Check Thermistor connections
Check Thermistor resistance
OH_THERMISTOR_
SHORT
There is a short circuit across
the thermistor terminals or the
measured temperature is above
440 degrees F (below 50 ohms).
Check OH Thermistor
connections
Check OH Thermistor
resistance
Fault#
Description
Customer Action
OH_THERMISTOR_
OPEN
There is an open circuit across
the OH thermistor terminals or
the measured temperature is
below -33 degrees F (above 310
Mohms)
Check OH Thermistor
connections
Check OH Thermistor
resistance
DRIVE_
COMMUNICATION_
ERROR
Failure to reset VFD, communication
retry failure over 3 times
Check VFD cable
Check VFD power
DRIVE_CRC_
MISMATCH_ERR
CRC mismatch in VFD message
Check VFD FW
Check VFD cable
Check for noise on VFD cable
DRIVE_ENABLE_ERROR
VFD speed still 0 after commanding
frequency 3 times
Check VFD enable relay
Check VFD enable connector
Check VFD enable cable
DRIVE_EXCEPTION_
ERROR
Execption received from VFD
Refer to Graphics board for
specific exception
SLOW_SPIN_ERROR
VFD frequency is not within 10%
of the command frequency after
time specified by acceleration
type
Check VFD load
DRIVE_RESETTING
Tempory warning indicating that
the drive was commanded to
reset
Check VFD FW
Check VFD cable
Check for noise on VFD
cable
DRIVE_RESET_
COMPLETE
Warning used to indicate a VFD
reset was successful
No Action Required
MODEL_DRIVE_SIZE_
ERROR
VFD size does not match machine
configuration parameters
Check model header
Check model configuration
DRIVE_PARAMETER_
ERROR
VFD parameters not match
machine configuration parameters
Check model header
Check model configuration
NON_DEXTER_DRIVE
Failed to validate Dexter Drive
Check VFD model
SPIN_TIME_ERROR
VFD frequency is not 0 after time
specified by deceleration type
Check VFD
Check Drum
VFD_FAULT
Fault detected on VFD
Check Graphics board for
which fault
VFD_HARD_ERROR
Unknown error returned from the
VFD
Check VFD
VFD_RESET_FAIL
Failed to reset the VFD
Check VFD
48
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Part # 8533-109-001 12/21
Part # 8533-109-001 12/21
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