Do not separate the transmitter from the receiver or smart device by more than 20 feet.
The transmission range from the transmitter to receiver or smart device is up to 20 feet
without obstruction.
Types of obstruction differ and not all have been tested. Obstructions can include water,
walls, metal, etc. If your transmitter and display device(s) are more than 20 feet from
each other or are separated by an obstruction, they might not communicate, resulting
in you missing a severe low or high glucose event.
Water is often the biggest culprit in reducing the communication distance between the
transmitter and display devices. Take special care when swimming, taking a bath, or
getting into a hot tub.
Setting Alarm/Alert Notifications
When using both a receiver and a smart device, you must set your settings separately in
each. If you set up one device and then use another device with different settings, you
might not get an Alarm or Alerts, causing you to miss a severe low or high glucose event.
Using an accessory device (like a smart watch) might override your smart device
sounds. Alarms or Alerts might vibrate or be heard on the accessory instead of your
smart device. After connecting any accessories, make sure that the smart device
settings allow you to continue receiving Alarms or Alerts on the smart device.
Is It On?
If the receiver or smart device is turned off (Shut Down), it will not display sensor
information, Alarm or Alerts. Make sure they are turned on; otherwise you won’t get
sensor glucose readings or Alarm or Alerts, causing you to miss a severe low or high
glucose event.
Smart Device Warnings
Warnings
Smart Device Settings
The Dexcom G5 Mobile App cannot override your smart device’s internal settings. Also,
accessory devices (like a smart watch or other wearable smart devices) might override
your smart device’s Alerts, Alarm, and notification settings.
To receive Alarm or Alerts you must:
1. Make sure Dexcom G5 Mobile App Notifications are turned on in your smart
device’s settings
2. Verify app hasn’t been shut down
Dexcom G5 Mobile CGM System Quick Start Guide
•
11
Summary of Contents for G5 Mobile
Page 1: ...Quick Start Guide CONTINUOUS GLUCOSE MONITORING SYSTEM ...
Page 2: ......