DEWTEQ
User manual DT60L Dehumidifier
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Page 9 of 10
12. Troubleshooting
Problem
Cause
Solution
The unit does not work
The power is not connected
Check the power plug is connected
The device does not
dehumidify
The water container is full
Remove the water from the container
The water container has not been
replaced correctly
Place the water container in the
correct position
The air filter is clogged
Clean the air filter
The temperature or relative
humidity in the room out of range
It is normal that the device does not
dehumidify in these conditions
Unit is in Air Purification made
Change mode to Dehumidification.
The dehumidifier works, but
reduces the relative
humidity insufficiently
Check the dehumidifier capacity is
sufficient for your room
Contact us for moisture load
calculations and suitable dehumidifier
selection, to increase the capacity of
the dehumidifier.
There is too much ventilation
Reduce ventilation (e.g. close
windows and doors)
The air filter is blocked and the air
flow is effecting the performance
Clean the air filter
It cannot remove the
condensation from my
window, or any other cool
object even in continuous
mode
The surface temperature of the
window or any object in the room is
too low.
Keep the dehumidifier on continuous
mode for 24 hours or you may need
to increase the size of the
dehumidifier. At lower temperatures
dehumidifier performance will be very
less.
Dehumidifier is blowing out
warm air
This is normal Dehumidifier always
blows warm air when it is
dehumidifying
No solution for this problem. If you
have Air condition, use it to reduce
the air temperate.
The display is not showing
the humidity set point
The display shows the room
relative humidity not the set point
Press the up or down button once to
see the target relative humidity
The dehumidifier is noisy
The air filter is blocked or the unit is
on an uneven surface
Clean the filter and put the
dehumidifier on a flat surface. A
dehumidifier will also be noisier on
wooden floors than carpet
13. Storage Of Dehumidifier When Not Used
If the Dehumidifier is not be used for a long period of time, take the following steps:
1. Remove the plug from the socket and empty the water collection tank and let it dry completely.
2. Clean the air filter if necessary.
3. Store the device in a dust-free location away from direct sunlight, preferably covered with a sheet of
plastic.
