SYMPTOM
CAUSE
FIX
Tool does not actuate
(motor runs but will not
fire)
Dry fire lock out engaged, blocking contact trip from traveling fully
Load nails into magazine.
Low battery charge or damaged battery
Check charge level if pack shows state-of-charge. Charge or replace battery pack if necessary.
Jammed nail/drive blade not returned to home position
Remove battery, clear jammed nail, cycle stall release lever, (push driver blade up manually if
necessary) reinsert battery pack.
Damaged driver/return assembly
Replace driver/return assembly. See authorised D
E
WALT repair agent.
Jammed internal mechanism
See authorised D
E
WALT repair agent.
Damaged internal electronics
See authorised D
E
WALT repair agent.
Motor starts up but
generates a lot of noise
Jammed nail and driver blade is stuck in down position
Use stall release lever, clear any jammed nails, and return driver blade manually if necessary.
Damaged driver/return assembly
Replace driver/return assembly. See authorised D
E
WALT repair agent.
Drive blade continues to
get stuck in down position
Jammed nail and driver blade is stuck in down position
Use stall release lever, clear and jammed nails, and return driver blade manually if necessary.
Damaged driver/return assembly
Replace driver/return assembly. See authorised D
E
WALT repair agent.
Material and fastener length
If the unit continues to stall (forcing the need to rotate the Stall release lever) choose the
appropriate material and fastener length that is not too rigorous an application.
Debris in nosepiece
Clean nose area and watch closely for small pieces of broken nails stuck in the track.
Tool is not yet run-in
New tools can take 500–1000 nails for parts to mesh and wear in together. Drive shorter nails
during this period if experiencing difficulty driving nails flush.
Use of incorrect speed (DCN692 only)
If trying to drive longer ring shank nails in soft woods, or driving ring shank nails into harder
materials in speed 1 - adjust speed setting to position 2.
Tool operates but does not
drive fasteners fully
Depth adjust set too shallow
Rotate depth adjust to a deeper setting.
Tool not firmly applied to workpiece
Apply adequate force to tool securing it tightly to workpiece. Refer to instruction manual.
Bump mode selected with long nails (DCN690 & DCN692 only)
Select sequential mode.
Material and fastener length
If the unit continues to stall (forcing the need to rotate the Stall release lever) choose the
appropriate material and fastener length that is not too rigorous of an application.
Damaged or worn driver blade tip
Replace driver/return assembly. See authorised D
E
WALT repair agent.
Tool used with non-mar tip
Remove non-mar tip.
Damaged actuation mechanism
See authorised D
E
WALT repair agent.
Tool is not yet run-in
New tools can take 500–1000 nails for parts to mesh and wear in together. Drive shorter nails
during this period if experiencing difficulty driving nails flush.
Use of incorrect speed (DCN692 only)
If trying to drive longer ring shank nails in soft woods, or driving ring shank nails into harder
materials in speed 1 - adjust speed setting to position 2.
TROUBLESHOOTING GUIDE (CONTINUED)
Summary of Contents for XR Li-ION DCN690-XE
Page 1: ...DCN690 XE DCN691 XE DCN692 XE 18 V CORDLESS FRAMING NAILER INSTRUCTION MANUAL ...
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