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Troubleshooting Guide
BE SURE TO FOLLOW SAFETY RULES AND INSTRUCTIONS
Problem
Possible Cause
Possible Solution
Tool does not turn ON when power ON/OFF
switch is pressed.
Battery is not charged.
Charge battery or use a new, fully charged battery.
Battery is not fully inserted into tool.
Remove battery and reinsert fully into the tool.
Tool does not respond when trigger switch
is pressed.
Battery is too low to complete a crimp/press. Battery
LED lights in red continuously.
Recharge battery in compatible D
e
WALT charger.
Other causes
Refer to
LED Indications
for additional
information.
Tool is plugged into computer via micro
USB cable but the maintenance LED does
not light blue continuously.
Micro USB cable is not the provided cable and may
only be a "charging" cable, not a "data" cable.
Use the provided data cable.
CRIMP CONNECT™ System software is not
working properly.
Other causes
View the FAQ page and help screens located
inside the CRIMP CONNECT™ System software.
