15
Appendix
Menu Template
Menu Template
You can use the following template
to plan and document the individual
menus of your voice portal.
Menu
(name)
:
Action
Reaction
Keys 0 - 9,
* and #;
error, timeout
Play audio file
(Which one?)
PIN
max.
4 digits
(Which one?)
Play audio file
Clear down (terminate con-
nection)
Extension
Connect to exchange
Connect to phone number:
(Telephone number?)
Connect to voice box:
(Telephone number?)
Menu back
Jump to menu:
(Menu name?)
Repeat menu
Menu fast rewind (5 sec.)
Menu fast forward (5 sec.)