Model CXT-IR
CXT-IR Instruction Manual
Rev. 2.1
Page 43 of 48
•
Add Detcon
ꞌ
s RFI Protection Circuit accessory if problem is proven RFI induced.
Nuisance Alarms
•
Check condulet for accumulated water and abnormal corrosion on terminal board.
•
If nuisance alarms are happening at night, suspect condensation in condulet.
•
Add or replace Detcon
ꞌ
s Condensation Prevention Packet (PN 960-202200-000).
•
Investigate the presence of other target gases that are causing cross-interference signals.
•
Determine if cause is RFI induced.
Transmitter not responding
•
Verify condulet has no accumulated water or abnormal corrosion.
•
Verify required batteries are installed and have enough charge to power the sensor.
•
Swap with a known-good ITM to determine if ITM is faulty.
Low Battery / Low Voltage Fault
Possible Cause: Lithium Ion batteries are depleted.
•
Change out all three of the Lithium Ion non-rechargeable ‘C’ size batteries with new batteries.
NOTE
Contact the Detcon Service Department for further troubleshooting assistance at
281-367-4100.
Customer Support and Service Policy
Detcon Headquarters
Shipping Address
: 4055 Technology Forest Blvd, Suite 100, The Woodlands Texas 77381
Mailing Address
: P.O. Box 8067, The Woodlands Texas 77387-8067
Phone
: 888.367.4286, or 281.367.4100
Fax
: 281.292.2860
All Technical Service and Repair activities should be handled by the Detcon Service Department by phone, fax
or email through the contact information given above. RMA numbers should be obtained from the Detcon
Service Department prior to equipment being returned. For on-line technical service, customers should have
ready the model number, part number, and serial number of product(s) in question.
All Sales activities (including spare parts purchase) should be handled by the Detcon Sales Department via
phone, fax or email at contact information given above.
Warranty Notice
Detcon Inc. warrants the Model CXT-IR gas sensor to be free from defects in workmanship of material under
normal use and service for one year from the date of shipment on the transmitter electronics. See Warranty
details in Section 8 CXT-IR Sensor Warranty.
Detcon Inc. will repair or replace without charge any such equipment found to be defective during the warranty
period. Full determination of the nature of, and responsibility for, defective or damaged equipment will be made
by Detcon Inc. personnel.
