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116237-01H
32
OBSERVED PROBLEM
Pilot will not stay lit
No gas to burner, although
wall switch and valve are set
to the ON position
Frequent pilot outage
Fireplace produces a clicking/
ticking noise just after burner
is lit or shut off
Slight smoke or odor during
initial operation
REMEDY
1. Check wiring connection.
Refer to wiring diagram
(see
Wiring Diagram
, page
27) and/or check ground
wire to ignition module
2. Clean and adjust pilot burn-
er and check gas supply
and inlet pressure to unit
Note: Have a qualified tech-
nician replace pilot assem-
bly if broken or corroded
1. Check electrical connec-
tions
1. Clean and adjust pilot flame
for maximum flame im-
pingement on thermopile
2. Have vent system inspect-
ed, including termination
cap. Remove any restriction
or obstruction
1. This is normal with most
fireplaces. If noise is ex-
cessive, contact qualified
service person
1. Problem will stop after a few
hours of operation
TROUbLEShOOTING
Continued
pOSSIBLE CAUSE
1. Loose wiring on ignitor wire
to ignition module and/or
poor ground to ignition mod-
ule
2. Pilot flame too low to
sense
1. Wall switch wires defective
or too long
1. Pilot flame may be too low,
causing safety pilot to “drop
out”
2. Improper venting or exces-
sive blockage
1. Metal expanding while heat-
ing or contracting while
cooling
1. Residues from manufac-
turing processes and logs
curing