background image

111640-01B

30

For more information, visit www.desatech.com

For more information, visit www.desatech.com

2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004

www.desatech.com

KEEP THIS WARRANTY

WARRANTY INFORMATION

Model

Serial No.

Date Purchased

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We
make no other warranty, expressed or implied.

111640-01
Rev. B
10/03

NOT A UPC

111640 01

LIMITED WARRANTY

VENT-FREE GAS LOG HEATERS

DESA Heating Products warrants this product to be free from defects in materials and components for four (4) years and five (5) years on stainless
steel burners from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all
applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating
condition and an allowance for labor when provided by a DESA Heating Products Authorized Service Center. Warranty part(s) MUST be obtained
through authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement parts. Failure to use original
factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions
furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a
result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and
any and all such other costs related to repairing a defective heater will be the responsibility of the owner.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS
EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
TO FOUR (4) YEARS ON ALL COMPONENTS AND FIVE (5) YEARS ON STAINLESS STEEL BURNERS FROM THE DATE OF FIRST
PURCHASE; AND DESA HEATING PRODUCTS’ LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND
DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so
the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For information about this warranty write:

Summary of Contents for VGL24NR

Page 1: ...or use with the type of gas indicated on the rating plate This appli ance is not convertible for use with other gases Aftermarket Completion of sale not for purpose of resale from the manufacturer Also Design Certified As Vented Decorative Appliances When Not Used With Hand Held Thermostat Remote WARNING Improper installation adjustment al teration service or maintenance can cause injury or proper...

Page 2: ...isheateroritscontrols can be dangerous WARNING Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns Ceiling fans can create drafts that alter burner flame patterns Altered burner patterns can cause sooting WARNING Do not use a blower insert heat exchanger insert or other accessory not approved for use with this fireplace Due to high temperatures t...

Page 3: ...te During initial operation slight smoking may occur due to log curing and heater burning manufacturing residues 10 To prevent the creation of soot follow the instructions in Clean ing and Maintenance page 19 11 Before using furniture polish wax carpet cleaner or similar products turn heater off If heated the vapors from these prod ucts may create a white powder residue within burner box or on adj...

Page 4: ...tem requires no matches or other sources to light heater AIR FOR COMBUSTION AND VENTILATION Today s homes are built more energy efficient than ever New materials increased insulation and new construction methods help reduce heat loss in homes Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in During heating months home owners want their homes ...

Page 5: ... there are doorless passageways or ventilation grills between them AIR FOR COMBUSTION AND VENTILATION Continued DETERMINING FRESH AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this work sheet to determine if you have a confined or unconfined space Space Includestheroominwhichyouwillinstallheaterplusanyadjoining rooms with doorless passageways or ventilatio...

Page 6: ...t provide two permanent openings one within 12 of the ceiling and one within 12 of the floor on the wall connecting the two spaces see options 1 and 2 Figure 2 You can also remove door into adjoining room see option 3 Figure 2 Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts Ventilation Air From Ou...

Page 7: ... walls or cause odors IMPORTANT Vent free heaters add moisture to the air Although this is beneficial installing heater in rooms without enough venti lation air may cause mildew to form from too much moisture See Air for Combustion and Ventilation pages 4 through 6 CHECK GAS TYPE Use the correct gas type natural or propane LP for your unit If yourgassupplyisnotcorrect donotinstallheater Calldealer...

Page 8: ...learances you must operate heater with chimney flue damper open Go to Install ing Damper Clamp Accessory for Vented Operation page 10 If Using Mantel You must have noncombustible material s above the fireplace opening Noncombustiblematerials suchasslate marble tile etc must be at least 1 2 inch thick With sheet metal you must have noncombustible material behind it Noncombustible material must exte...

Page 9: ...f the following operate the logs only with the flue damper open raise the mantel to an acceptable height remove the mantel NOTICE Surface temperatures of adjacent walls and mantels become hot during operation Walls and mantels above the firebox may become hot to the touch If installed properly these temperatures meet the requirements of the national product standard Followallminimumclearancesshown...

Page 10: ...ace Damper INSTALLING HEATER BASE ASSEMBLY IMPORTANT Make sure the heater burners are level If heater is not level heater will not work properly Installation Items Needed hardware package provided with heater approved flexible gas hose not provided if allowed by local codes sealant resistant to propane LP gas not provided electric drill with 3 16 masonry drill bit Note Installoptionalremotereceive...

Page 11: ...coming gas pressure You must reduce incoming gas pressure to between 11 and 14 inches of water If you do not reduce incoming gas pressure heater regulator damage could occur Install external regulator with the vent point ing down as shown in Figure 13 Pointing the vent down protects it from freezing rain or sleet CONNECTING TO GAS SUPPLY WARNING A qualified service person must con nect heater to g...

Page 12: ...equipment shutoff valve was connected 3 Pressurizesupplypipingsystembyeitheropeningpropane LPsup ply tank valve for propane LP gas or opening main gas valve lo cated on or near gas meter for natural gas or using compressed air 4 Check all joints of gas supply piping system Apply noncorrosive leak detection fluid to gas joints Bubbles forming show a leak 5 Correct all leaks at once 6 Reconnect heat...

Page 13: ...hecking Gas Connections Cont Installing Optional Remote Accessories INSTALLING OPTIONAL REMOTE ACCESSORIES Installing Remote Receiver Remote control accessories are available separately see Accesso ries page 26 1 If unit is already installed in fireplace continue with these in structions If unit has not been installed in fireplace go to step 6 and continue installation of remote accessory 2 Carefu...

Page 14: ...eries not included are required to operate this heater with the wireless hand held remote control set One battery must be installed in the receiver and one in the hand held remote control unit Note Only use alkaline batteries Installing 9 Volt Battery in Receiver 1 Locate back of receiver behind receiver bracket mounted on base assembly 2 Locate the battery clip mounted on the back of the receiver...

Page 15: ...control system and any gas control which has been under water OPERATING HEATER FOR YOUR SAFETY READ BEFORE LIGHTING 3 Align peg on right support bracket with hole in bottom of right side log 3 Place log over peg and over last grate finger on right as shown in Figure 25 4 Place left end of front log 4 under left side log 2 Align hole in bottom of right end of log 4 with peg in front of right suppor...

Page 16: ...ety information page 15 If you don t smell gas go to the next step 5 Press in and turn control knob counterclockwise to the PILOT position Press in control knob for five 5 seconds see Figure 29 Note You may be running this heater for the first time after hooking up to gas supply If so the control knob may need to be pressed in for 30 seconds or more This will al low air to bleed from the gas syste...

Page 17: ...REMOTE position see Fig ure 31 Note The burner may light if hand held remote was on when selector switch was last turned off You can now turn the burner on and off with the hand held remote control unit IMPORTANT Do not leave the selector switch in the RE MOTE or ON position when the pilot is not lit This will drain the battery Figure 32 On Off Hand Held Remote Control Unit CGHRCB Control Button T...

Page 18: ...ressing the TEMP or buttons 4 Press the POWER and LOCK buttons together to turn off the fireplace Note Do not leave the hand held remote in the AUTO mode close to the fireplace The radiant heat from the fireplace will turn off the fireplace Ideally place the hand held remote in the center of the room facing towards the fireplace Note Do not hold the hand held remote for a long time Body temperatur...

Page 19: ...t and primary air inlet holes in rear burner for dust and dirt see Figure 36 3 Blow air through the holes in the burner 4 Remove any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blow air into the primary air holes on the injector holder 6 In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4 Clean the pilot assembly...

Page 20: ...couple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut is located behind base panel 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace pilot assembly 7 Replace pilot assembly 1 Turn on gas supply or open equipment shutoff valve 2 Tur...

Page 21: ...1 Refer to Air for Combustion and Venti lation requirements page 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural or propane LP gas company 3 Observe minimum installation clear ances see pages 7 through 9 4 Clean burner see Cleaning and Mainte nance page 19 or replace burner orifice 1 Turn heate...

Page 22: ...Heater produces a clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1 This is common with most heaters If noise is excessive contact qualified ser vice person 1 Open window and ventilate room Stop using odor causing products while heater...

Page 23: ...al replacement part s call DESA Heating Products Techni cal Service Department at 1 866 672 6040 When calling DESA Heating Products have ready your name your address model and serial numbers of your heater how heater was malfunctioning type of gas used propane LP or natural gas purchase date Usually we will ask you to return the part to the factory PARTS NOT UNDER WARRANTY Contact authorized deale...

Page 24: ...desatech com ILLUSTRATED PARTS BREAKDOWN Models VGL24PR and VGL24NR ILLUSTRATED PARTS BREAKDOWN MODELS VGL24PR AND VGL24NR Note Items 8 and 11 are Natural Gas only 25 1 17 29 1 29 5 29 3 29 2 29 4 1 22 1 10 4 1 2 21 27 22 25 13 3 5 6 7 9 8 11 10 12 14 15 16 18 19 20 22 22 23 24 26 26 25 28 ...

Page 25: ... Support Bracket Right Side 1 17 111726 01 111726 01 Log Support Bracket Left Side 1 18 111727 01 111727 01 Remote Valve Bracket 1 19 111769 01 111769 01 Electric Ignitor 1 20 111841 01 111841 01 Switch Button 1 21 098271 10 098271 10 Ignitor Cable 1 22 108631 01 108631 01 Screw PPH B 10 16 x 1 00 6 23 103784 01 103784 01 Pilot Knob Extension 1 24 103784 02 103782 02 HI LO Knob Extension 1 25 M110...

Page 26: ...tly opens chimney flue damper for vented operation Can be used only with non thermostat accessories RECEIVER AND HAND HELD THERMOSTAT REMOTE CONTROL KIT CGHRCTB SERIES For all models Allows the gas log heater to be operatedinamanuallyorthermostatically controlled mode You can turn the gaslogheateronandoffwithoutever leaving the comfort of your easy chair Included with CHL3924NR PR models RECEIVER ...

Page 27: ...ted College Completed Graduate School 13 Age of Purchaser Under 20 20 29 30 39 40 49 50 59 60 or Over 14 Buyer s total annual household income Under 15 000 15 000 to 19 999 20 000 to 34 999 35 000 to 49 999 50 000 to 74 999 75 000 to 99 999 100 000 and Over 15 Store where product was purchased Name ______________________________________ City _______________________ State __________ 16 In choosing ...

Page 28: ...111640 01B 28 For more information visit www desatech com For more information visit www desatech com 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 Postage Required TAPE TAPE ...

Page 29: ...____________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ ___________________________________________________...

Page 30: ...ginal factory replacement parts voids this warranty The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused...

Reviews: