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TROUBLE-
SHOOTING
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WARNING ICON
G 001
WARNING
If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call
the fire department.
IMPORTANT:
Operating fireplace where impurities in air exist may create odors. Clean-
ing supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or
textiles, etc., create fumes. These fumes may mix with combustion air and create odors.
POSSIBLE
CAUSE
1. Metal expanding while
heating or contracting
while cooling
1. Fireplace burning vapors
from paint, hair spray,
glues, etc. (See
IMPOR-
TANT
statement above)
2. Low fuel supply
3. Gas leak.
See Warn-
ing statement at
top of page
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak.
See Warn-
ing statement at
top of page
2. Control valve defective
1. Foreign matter be-
tween control valve
and burner
2. Gas leak.
See Warn-
ing statement at
top of page
1. Not enough combus-
tion/ventilation air.
OBSERVED
PROBLEM
Fireplace produces a
clicking/ticking noise
just after burner is lit
or shut off
Fireplace produces
unwanted odors
Fireplace shuts off in
use (ODS operates)
Gas odor even when
control knob is in
OFF position
Gas odor during
combustion
Moisture/condensa-
tion noticed on
windows
REMEDY
1. This is common with
most fireplaces. If noise
is excessive, contact
qualified service person
1. Ventilate room. Stop
using odor causing
products while fire-
place is running
2. Refill supply tank
3. Locate and correct all
leaks (see Checking Gas
Connections, page 18)
1. Open window and/or
door for ventilation
2. Contact local propane/
LP gas company
3. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 24)
1. Locate and correct all
leaks (see Checking Gas
Connections, page 18)
2. Replace control valve
1. Take apart gas tubing
and remove foreign
matter
2. Locate and correct all
leaks (see Checking Gas
Connections, page 18)
1. Refer to Air for Combus-
tion and Ventilation
requirements (page 6)