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www.desatech.com

117272-01F

13

 WARNING: If you smell gas

•  Shut off gas supply.

•  Do not try to light any appliance.

•  Do not touch any electrical switch; do not use any phone in your 

building.

•  Immediately call your gas supplier from a neighbor’s phone. Fol

-

low the gas supplier’s instructions.

•  If you cannot reach your gas supplier, call the fire department.

IMPORTANT: 

Operating log set where impurities in air exist may create odors. Cleaning sup

-

plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., 
create fumes. These fumes may mix with combustion air and create odors. These odors will 
disappear over time.   

POSSIBLE CAUSE

1. Metal expanding while heat

-

ing  or  contracting  while 

cooling

1. Log  Set  burning  vapors 

from paint, hair spray, glues, 
cleaners,  chemicals,  new 
carpet,  etc.  (See 

IMPOR-

TANT

 statement above)

2. Gas  leak. 

See  Warning 

statement at top of page

1. Gas  leak. 

See  Warning 

statement at top of page

2. Control valve defective

1. Gas  leak. 

See  Warning 

statement at top of page

OBSERVED PROBLEM

Log Set produces a clicking/
ticking noise just after burner 
is lit or shut off

Log Set produces unwanted 

odors

Gas odor even when control 

knob is in OFF position

Gas odor during combustion

REMEDY

1. This is normal with most log 

sets. If noise is excessive, 
contact  qualified  service 

person

1. Open  flue  to  maximum. 

Stop  using  odor  causing 
products  while  log  set  is 
running

2. Locate and correct all leaks 

(see 

Checking  Gas  Con-

nections

, page 7)

1. Locate and correct all leaks 

(see 

Checking  Gas  Con-

nections

, page 7)

2. Replace control valve

1. Locate and correct all leaks 

(see 

Checking  Gas  Con-

nections

, page 7)

TROUBLESHOOTING

Continued

Summary of Contents for HDVDR18W

Page 1: ...instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier INSTALLER Leave thi...

Page 2: ...u read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this log set TABLE OF CONTENTS Safety 2 Local Codes 4 Unpacking 4 Product Identificat...

Page 3: ...ot follow the instructions in Cleaning and Maintenance page 11 Safety Continued 8 Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns Ceiling fans c...

Page 4: ...If heater is damaged call DESA Heating LLC at 1 866 672 6040 for replacement parts before returning to dealer ON OFF Safety Valve Pilot kit and Propane lp conversion An optional valve safety pilot kit...

Page 5: ...RNING Before installing in a solid fuel burning fireplace the chimney flue and firebox must be cleaned of soot creo sote ashes and loose paint by a qualifiedchimneycleaner Creo sote will ignite if hig...

Page 6: ...or turning on or shutting off the gas to the appliance Apply pipe joint sealant lightly to male NPT threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in...

Page 7: ...e an open flame to check for a leak Applyanoncorrosiveleakdetec tion fluid to all joints Bubbles forming show a leak Correct all leaks at once Pressure Testing Gas Supply Piping System Test Pressures...

Page 8: ...onnecting Gas to Appliance Adapter Fitting Gas Connector Tube Burner Pan Assembly Facing Front of Fireplace 4 Place burner manifold in pan with thread ed opening facing open knockout plug 5 Using thre...

Page 9: ...n includes more ports on the outside of the bar Make sure that all ports are clear and producing flame evenly across burner If any ports appear blocked clear them by removing burner manifold and reami...

Page 10: ...ce front log s on grate and slide forward against front bars on grate see Figure 9 page 9 5 Place smaller top logs onto bottom logs see Figure 10 Leave as much open space between logs as possible to m...

Page 11: ...2 to full flame height for a total of three hours FOR YOUR SAFETY READ BEFORE LIGHTING WARNING Keep flue open when operating unit WARNING If you do not fol low these instructions exactly a fire or exp...

Page 12: ...de open and or have fireplace and venting professionally cleaned and checked 3 Separate the logs to allow more flame passage 4 Remove any foreign items from the flame pattern and or check for proper o...

Page 13: ...urning vapors from paint hair spray glues cleaners chemicals new carpet etc See IMPOR TANT statement above 2 Gas leak See Warning statement at top of page 1 Gas leak See Warning statement at top of pa...

Page 14: ...www desatech com 117272 01F 14 Parts Models HDVSR18 HDVDR18W AND HDVDR24W 3 13 1 21 22 25 24 19 26 23 8 6 4 2 10 7 5 9 9 14 15 16 18 19 17 20 11 12 Crimson Creek American Chestnut...

Page 15: ...431 01 Grate Steps 2 10 901243 01 Log Grate 1 901246 02 Log Grate 1 11 901681 01 Burner Strap 1 12 901078 01 Nut 8 32 1 13 901076 01 Screw 8 32 x 3 8 1 14 117017 01 Front Bottom Round HDR 18 1 15 1170...

Page 16: ...www desatech com 117272 01F 16 PARTS Model HDVTR24W 3 15 1 10 8 4 2 7 12 9 6 5 11 11 17 20 16 19 22 21 18 13 14 Kingston Oak...

Page 17: ...ression Fitting 1 6 110332 02 Burner Manifold 1 7 110325 02 Front Burner 1 8 110367 02 Burner Pan 1 9 901242 01 Damper Clamp Std Assembly 1 10 101628 01 Gas Tube 10 Flex 1 11 901431 01 Grate Steps 2 1...

Page 18: ...nly original replacement parts This will protect your warranty coverage for parts replaced under warranty Parts Under Warranty Contact authorized dealers of this product If they can t supply original...

Page 19: ...all models Creates the sound of a real burning fire Purchase these accessories from your local dealer If they can not supply these accessories call DESAHeating LLC at 1 866 672 6040 for information Y...

Page 20: ...ns furnished with this product This warranty covers the cost of part s required to restore this product to proper operating condition and an allowance for labor when provided by a DESA Heating LLC Aut...

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