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119921-01F
25
OBSERVED PROBLEM
ODS/pilot lights but flame
goes out when control knob
is released
One or both burners do not light
after ODS/pilot is lit
Delayed ignition burner
Burner backfiring during com-
bustion
Slight smoke or odor during
initial operation
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Control knob not fully
pressed in
2. Control knob not pressed
in long enough
3. Equipment shutoff valve
not fully open
4. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, caus-
ing pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
1. Inlet gas pressure is too
low
2. Burner orifice(s) clogged
3. Mislocated crossover
tube
4. Remote selector in OFF
position
5. Wire disconnected from
gas control
1. Manifold pressure is too
low
2. Burner orifice clogged
1. Burner orifice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing
processes and logs curing
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Fully open equipment shut-
off valve
4. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance
,
page 23) or replace ODS/
pilot assembly
5. Hand tighten until snug,
then tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see
Cleaning
and Maintenance
, page 23)
or replace burner orifice(s)
3. Contact qualified service
person
4. Put remote selector in ON
position
5. See
Wiring Diagram
, page 28
1. Contact local natural or
propane/LP gas company
2. Clean burner (see
Cleaning
and Maintenance
, page 23)
or replace burner orifice
1. Clean burner (see
Cleaning
and Maintenance
, page 23)
or replace burner orifice
2. Replace damaged burner
3. Replace gas control
1. Check burner for dirt and
debris. If found, clean
burner (see
Cleaning and
Maintenance
, page 23)
2. Replace gas control
3. Problem will stop after a few
hours of operation