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For more information, visit www.desatech.com

 

        OBSERVED PROBLEM 

 

                 POSSIBLE CAUSE 

 

 

   REMEDY 

 

• 

Pilot will not stay lit after 
carefully following lighting 
instructions. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

• 

Pilot lit but no flame on the 
burner. 

 
 
 
 
 
 
 
 
 

• 

Frequent pilot outage problem. 

 
 
 
 

• 

No gas supply or shut-off valve is 
off. 

 
 
 

• 

Air in gas line. 

 
 
 
 
 
 
 

• 

Construction debris clogging pilot 
orifice. 

 

• 

Low gas pressure. 

 
 

• 

Control valve knob is not on the 
“PILOT” position. 

 

• 

Kinked pilot line. 

 
 

• 

Bad valve. 

 
 

• 

Bad thermocouple or loose 
connection. 

 
 
 
 
 
 
 
 
 
 

• 

Wall switch wires defective. 

 
 
 
 
 
 
 
 
 

• 

Pilot flame maybe too low or 
blowing (high) causing the valve 
safety to drop out. 

 
 

• 

Check to see if you have gas 
supply. 

 
 
 

• 

Hold regulator control valve in 
the “PILOT” position for 2 or 3 
minutes to purge air.  If you smell 
gas, stop and wait for a few 
minutes before trying to light the 
unit. 

 
 

• 

Remove debris and dirt.  Inspect 
and clean any other possible 
obstructions. 

• 

Contact your gas supplier. 

 
 

• 

Refer to section on pilot lighting. 

 
 

• 

Have a qualified technician 
replace pilot line. 

 

• 

Replace regulator valve (Refer to 
Replacement Parts List). 

 

• 

Tighten thermocouple or replace. 

 
 
 
 
 
 
 
 
 
 
 

• 

Check electrical connections. 

 
 
 
 
 
 
 
 
 

• 

Clean and/or adjust pilot flame 
for maximum flame impingement 
on thermocouple. 

 

 

Summary of Contents for GW30B

Page 1: ...valuable In addition to instructing you on how to install and maintain your appliance it also contains information that will enable you to obtain replacement parts or accessory items when needed Keep...

Page 2: ...WITCH PG 4 5 GAS SUPPLY TESTING HOOK UP PG 5 6 SURROUND ASSEMBLY PG 6 8 PILOT ADJUSTMENT PG 7 9 GLASS PANEL REMOVAL PG 7 8 11 LOG INSTALLATION PG 8 12 BURNER FLAME ADJUSTMENT PG 8 13 TERMINATION CAP P...

Page 3: ...in the absence of local codes with the National Electrical Code ANSI NFPA 70 1987 and CSA C22 2 Canadian Electrical Code for Canada The installation must conform to local codes or in the absence of lo...

Page 4: ...high traffic areas or near furniture and draperies 2 Never obstruct the front opening of the appliance or the flow of combustion and ventilation air Keep control compartments accessible 3 Do not loca...

Page 5: ...ated at the upper right corner of the surround as shown in the figure below Wires and toggle switches are supplied with the appliance 3 The wires must be routed through the lower right side of the ins...

Page 6: ...owever consider installing an extra shut off valve outside the appliance s enclosure check with local codes where it can be accessed more conveniently with a key through a wall In conformance with loc...

Page 7: ...hanging through the chimney attach each flex to the appropriate pipe of the insert The pre marked flex pipe is attached over the left pipe Exhaust Tighten the clamp over the flex pipe Repeat the proce...

Page 8: ...stance of 3 8 to 1 2 from the pilot flame as shown below GLASS PANEL REMOVAL AND LOG SET INSTALLATION Before proceeding make sure gas control valve is in the OFF position 1 To open the louver assembly...

Page 9: ...r switch is not fully depressed Replace the louver assembly in the reverse order of step 1 BURNER REMOVAL BEFORE PROCEEDING MAKE SURE THE ENTIRE UNIT IS COOL Remove the louver assembly Open the four l...

Page 10: ...MASONRY CHIMNEY Attach the masonry adapter to the chimney Make sure the flex pipes are protruding out of the chimney for easy connection to the transition box Attach the flex pipes to the transition b...

Page 11: ...ar appliance may be found on the rating plate located inside the appliance Refer to the parts list and diagrams when ordering replacement parts for your appliance Repair parts or accessory items may b...

Page 12: ...11 For more information visit www desatech com...

Page 13: ...res defective Pilot flame maybe too low or blowing high causing the valve safety to drop out Check to see if you have gas supply Hold regulator control valve in the PILOT position for 2 or 3 minutes t...

Page 14: ...13 For more information visit www desatech com ACCESSORY PARTS LIST...

Page 15: ...following qualifications 1 The gas appliance must be installed as per the DESA installation instructions and local building codes The use of components manufactured by others with this DESA gas appli...

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