www.desatech.com
114370-02C
15
TROUBLESHOOTINg
Continued
POSSIBLE CAUSE
REMEDY
OBSERVED PROBLEM
1. Not enough air
2. Gas regulator defective
1. Residues from manufac
-
turing processes and logs
curing
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on appli
-
ance blocked
4. Dirty or partially clogged
burner orifice(s)
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Battery is not installed. Bat
-
tery power is low
1. Metal expanding while heat
-
ing or contracting while
cooling
Orange flame in burner during
burner combustion
Slight smoke or odor during
initial operation
Appliance produces a whistling
noise when burners are lit
White powder residue forming
within burner box or on adjacent
walls or furniture
Remote does not function
Appliance produces a clicking/
ticking noise just after burners
are lit or shut off
1. Check burner for dirt and
debris. If found, clean burner
(see
Cleaning and Mainte-
nance
, page 12)
2. Replace gas regulator
1. Problem will stop after a few
hours of operation
1. Turn control knob to LO
position and let warm up for
a minute
2. Operate burners until air is
removed from line. Have gas
line checked by local natural
or propane/LP gas company
3. Observe minimum installation
clearances (see page 6)
4. Clean burners (see
Cleaning
and Maintenance
, page 12)
or replace burner orifice
1. Turn appliance off when using
furniture polish, wax, carpet
cleaners, or similar products
1. Replace batteries in receiver
and remote control
1. This is common with most
appliances. If noise is exces
-
sive, contact qualified service
person
