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901273-01D

14

For more information, visit www.desatech.com

For more information, visit www.desatech.com

TROUBLESHOOTING

OBSERVED PROBLEM

When ignitor button is pressed, there is no
spark at pilot

When ignitor button is pressed, there is
spark at pilot but no ignition

Pilot lights but flame goes out when control
knob is released

Burner does not light after pilot is lit

Delayed ignition burner

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Scrape away paint on bracket for better

contact with ground on piezo ignitor

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace electrode
7. Reposition electrode

1. Turn on gas supply or open equipment

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob.

Repeat igniting operation until air is re-
moved

5. Adjust pilot flame for approximately

2" blue flame

6. Clean pilot (see Cleaning and Mainte-

nance, page 12) or replace pilot assembly

7. Replace gas control

1. Press in control knob fully
2. After pilot lights, keep control knob

pressed in 30 seconds

3. Fully open equipment shutoff valve
4. A) Contact local natural gas company

B) Clean pilot (see Cleaning and Mainte-
nance
, page 12) or replace pilot assembly

5. Hand tighten until snug, then tighten

1/4 turn more

6. Replace thermocouple
7. Replace control valve

1. Clean burner orifice
2. Contact local natural or propane/LP gas

company

3. Replace burner orifice
4. Reconnect leads

1. Adjust pilot flame for approximately

2" blue flame

2. Replace pilot orifice set

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Ignitor electrode not connected to igni-

tor cable

2. Ignitor cable pinched or wet

3. Bad ground on piezo ignitor

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong

1. Gas supply turned off or equipment

shutoff valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Pilot adjustment screw closed

6. Pilot is clogged

7. Low gas pressure

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open
4. Pilot flame not touching thermocouple,

which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged pilot

5. Thermocouple connection loose at con-

trol valve

6. Thermocouple damaged
7. Control valve damaged

1. Burner orifice clogged
2. Inlet gas pressure is too low

3. Burner orifice diameter is too small
4. Thermocouple leads disconnected or im-

properly connected

1. Pilot flame needs adjusting

2. Wrong pilot orifice

Summary of Contents for CPVSA18R, CPVSA24R

Page 1: ...lation only in a solid fuel burningmasonryorUL127factory builtfireplace constructedofnon combustible material and con nectedtoaworkingflue Seepage 4 for minimum flue opening WARNING Thisisagas firedap...

Page 2: ...log set or its controls can be dangerous 1 This appliance as supplied is only for use with the type of gas indicated on the rating plate This appliance is convertible for use with propane LP 2 If you...

Page 3: ...corativeappliance Itissuppliedwiththepartsand instructions to convert to propane LP gas use 9 Do not use a blower insert heat exchanger insert or other ac cessory not approved for use with this log se...

Page 4: ...age NOTICE Installation service and repair of this appli ance must be performed by a qualified installer service agency company or gas supplier experi enced with this type of gas appliance Only factor...

Page 5: ...nt trap in the supply line as shown in Figure 4 Locate sediment trap where it is within reach for cleaning Install in piping system between fuel supply and heater Locate sediment trap where trapped ma...

Page 6: ...r leaks Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Figure 5 2 Pressurize supply piping system by either using compressed air or opening main gas valve lo...

Page 7: ...move Burner Inlet Fitting Burner Inlet Fitting for Natural Gas O F F P I L O T O N Piezo Ignitor Screw Valve Cover Ignitor Pilot Bracket Assembly Piezo Ignitor Cover Machine Screw Thermocouple Burner...

Page 8: ...fice Changing Pilot Orifice The pilot is provided with a natural gas orifice installed For propane LP gas you must remove it and replace it with a propane LP orifice The hardware kit contains an propa...

Page 9: ...grate steps see Figure15 4 Place the front log s on the grate and slide forward against the front bars on the grate see Figure 15 5 Place the smaller top logs onto the bottom logs see Figure 16 Leave...

Page 10: ...on D Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas contr...

Page 11: ...ollow instructions included with the remote control NOTICE Youmustlightthepilotbeforeusingthehand held remote control unit See Lighting Instructions page 10 1 After lighting let pilot flame burn for a...

Page 12: ...rner flame pattern differs from that described turn appliance off see To Turn Off Gas to Appliance page 11 see Troubleshooting pages 13 through 15 REPLACEMENT PARTS Note Use only original replacement...

Page 13: ...log sets to produce moderate levels of carbon soot where flames contact the logs This is especially true with propane LP gas Burner is excessively noisy Note The movement and combustion of gas will cr...

Page 14: ...lace pilot assembly 5 Hand tighten until snug then tighten 1 4 turn more 6 Replace thermocouple 7 Replace control valve 1 Clean burner orifice 2 Contact local natural or propane LP gas company 3 Repla...

Page 15: ...SeeWarning statement at top of page OBSERVED PROBLEM Log Set produces a clicking ticking noise just after burner is lit or shut off Log Set produces unwanted odors Gas odor even when control knob is i...

Page 16: ...on visit www desatech com ILLUSTRATED PARTS BREAKDOWN MODELS VVSA18R VVSA24R VVDA18R VVDA24R AND VVDA30R O F F P I L O T O N 3 15 18 21 16 13 24 6 4 17 22 20 17 14 23 10 7 5 5 9 9 11 12 1 19 2 8 25 IL...

Page 17: ...1246 03 Log Grate 1 11 901681 01 901681 01 901681 01 Burner Strap 1 12 901078 01 901078 01 901078 01 Nut 8 32 1 13 901076 01 901076 01 901076 01 Screw 8 32 x 3 8 1 14 106824 01 106824 01 106824 01 106...

Page 18: ...ch com ILLUSTRATED PARTS BREAKDOWN HANOVER ROUND OAK LOG MODELS VSLR18 VSLR24 KINGSTON SPLIT OAK LOG MODELS VDLCR18 VDLCR24 AND VDLCR30 4 2 7 8 5 6 9 3 15 12 1 14 13 10 11 Kingston Split Oak Logs Hano...

Page 19: ...4 04 Bottom Front 1 3 901593 01 901594 01 901595 01 Bottom Front 1 4 901580 02 VR 11 VC Top Log 1 5 901588 01 901588 01 901588 01 VS 12 Top Log 1 6 901592 01 901592 01 VCR 12 Top Log 1 7 901591 02 901...

Page 20: ...n visit www desatech com ILLUSTRATED PARTS BREAK DOWN MODELS FVSA18R FVSA24R FVDA18R FVDA24R AND FVDA30R ILLUSTRATED PARTS BREAKDOWN Models FVSA18R FVSA24R FVDA18R FVDA24R and FVDA30R O F F P I L O T...

Page 21: ...1246 03 Log Grate 1 11 901681 01 901681 01 901681 01 Burner Strap 1 12 901078 01 901078 01 901078 01 Nut 8 32 1 13 901076 01 901076 01 901076 01 Screw 8 32 x 3 8 1 14 106824 01 106824 01 106824 01 106...

Page 22: ...om ILLUSTRATED PARTS BREAKDOWN ARLINGTON ROUND OAK LOG MODELS FSLR18 FSLR24 MANCHESTER SPLIT OAK LOG MODELS FDLCR18 FDLCR24 AND FDLCR30 ILLUSTRATED PARTS BREAKDOWN Models FSLR18 FSLR24 FDLCR18 FDLCR24...

Page 23: ...901566 03 901567 03 Bottom Rear Log 1 2 901656 01 901657 01 901658 01 Bottom Front Log 1 3 901666 01 901667 01 901668 01 Bottom Front Log 1 4 901619 01 901619 01 901619 01 FS 12Y Top Log 1 5 901617 01...

Page 24: ...ation visit www desatech com ILLUSTRATED PARTS BREAKDOWN MODELS CVDA18R CVDA24R AND CVDA30R O F F P I L O T O N 3 15 16 13 6 4 10 7 5 9 9 11 12 25 25 31 30 29 26 27 32 28 18 21 24 2 17 22 20 17 14 23...

Page 25: ...8 B pt 6 18 105575 01 105575 01 105575 01 Jumper Wire 1 19 M12461 26 M12461 26 M12461 26 Machine Screw 10 32 x 3 8 901077 01 1 20 097159 04 097159 04 097159 04 Piezo Igniter 1 21 901071 01 901071 01 9...

Page 26: ...r more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN MODELS CPVSA18R AND CPVSA24R O F F P I L O T O N 3 12 13 6 4 10 9 9 6 28 22 27 26 25 24 23 7 5 15 18 21 14 19 17 14 11 20 1 16 8 2...

Page 27: ...901066 02 901066 02 Propane LP Brass Air Mixer 1 13 901065 02 901065 03 Propane LP Brass Orifice 1 14 901075 01 901075 01 Screw 1 4 8 B pt 6 15 105575 01 105575 01 Jumper Wire 1 16 M12461 26 M12461 26...

Page 28: ...ater to be turned on and off with a wall switch ASH BED MATERIAL Vermiculite GA9750A Not Shown For all models Carton of 6 GLOWING EMBERS GA9950A Not Shown For all models Use for firebox decoration onl...

Page 29: ...ted College Completed Graduate School 13 Age of Purchaser Under 20 20 29 30 39 40 49 50 59 60 or Over 14 Buyer s total annual household income Under 15 000 15 000 to 19 999 20 000 to 34 999 35 000 to...

Page 30: ...901273 01D 30 For more information visit www desatech com For more information visit www desatech com 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 TM Postage Required TAPE TAPE...

Page 31: ...________________________________________________________ _______________________________________________________________________________________________ _______________________________________________...

Page 32: ...d by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective log set will be the responsibility of the owner TO THE FULL EXT...

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