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13

104275

OWNER’S MANUAL

Continued

TROUBLESHOOTING

 CAUTION: Never use a wire,

needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.

OBSERVED PROBLEM

When ignitor button is pressed and control
knob is pressed in and turned to the PILOT
position, there is no spark at ODS/pilot

When ignitor button is pressed and control
knob is pressed in and turned to the PILOT
position, there is spark at ODS/pilot but no
ignition

ODS/pilot lights but flame goes out when
control knob is released

POSSIBLE CAUSE

1. Ignitor electrode positioned wrong
2. Ignitor electrode broken
3. Ignitor electrode not connected to igni-

tor cable

4. Ignitor cable pinched or wet

5. Piezo ignitor nut is loose

6. Broken ignitor cable
7. Bad piezo ignitor

1. Gas supply turned off or equipment

shutoff valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Depleted gas supply
6. ODS/pilot is clogged

7. Gas regulator setting is not correct

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open
4. Thermocouple connection loose at con-

trol valve

5. Pilot flame not touching thermocouple,

which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot

6. Thermocouple damaged
7. Control valve damaged

REMEDY

1. Replace ignitor
2. Replace ignitor
3. Reconnect ignitor cable

4. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

5. Tighten nut holding piezo ignitor to

heater cabinet. Nut is located inside
heater cabinet at top

6. Replace ignitor cable
7. Replace piezo ignitor

1. Turn on gas supply or open equipment

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob.

Repeat igniting operation until air is re-
moved

5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and

Maintenance, page 12) or replace ODS/
pilot assembly

7. Replace gas regulator

1. Press in control knob fully
2. After ODS/pilot lights, keep control

knob pressed in 10 seconds

3. Fully open equipment shutoff valve
4. Hand tighten until snug, then tighten 1/4

turn more

5. A) Contact local propane/LP gas

company
B) Clean ODS/pilot (see Cleaning and
Maintenance
, page 12) or replace ODS/
pilot assembly

6. Replace thermocouple
7. Replace control valve

 WARNING: Turn off heater

and let cool before servicing. Only
a qualified service person should
service and repair heater.

Note:

 For additional help, visit DESA

International’s technical service web site
at 

www.desatech.com

.

Note:

 All troubleshooting items are listed in

order of operation.

www.desatech.com

Summary of Contents for Comfort Glow CGP10RLA

Page 1: ...alified installer service agency or the gas supplier WARNING This is an unvented gas firedheater Itusesair oxy gen from the room in which it is installed Provisions for ad equate combustion and venti...

Page 2: ...ts controls can be dan gerous 1 This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases 2 Do not place propane LP s...

Page 3: ...plied to heater for shipment 3 Check heater for any shipping damage If heater is damaged promptly inform dealer where you bought heater PRODUCT FEATURES SAFETY PILOT This heater has a pilot with an Ox...

Page 4: ...y iftherearedoorlesspassagewaysorventila tion grills between them WARNING This heater shall notbeinstalledinaconfinedspace or unusually tight construction unless provisions are provided foradequatecom...

Page 5: ...raws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used _________________ Btu Hr maximum the space can...

Page 6: ...23 1 Section5 3 AirforCombustionand Ventilation for required size of ventilation grills or ducts IMPORTANT Do not provide openings for inlet or outlet air into attic if attic has a thermostat controll...

Page 7: ...nstalling heater next to vinyl or cloth wall coverings or operating heater where impurities such as to bacco smoke aromatic candles cleaning fluids oil or kerosene lamps etc in the air exist may disco...

Page 8: ...11 Installing Bottom Mounting Screw 1 16 Space Thin or Thick Wall thick wall shown Solid Wall Figure 8 Tightening Anchors Placing Heater on Mounting Screws 1 Locate two keyhole slots on back panel of...

Page 9: ...pple Ground Joint Union From External Regulator 11 W C to 14 W C Pressure Equipment Shutoff Valve Sediment Trap Test Gauge Connection 3 Minimum Installsedimenttrapinsupplylineasshown in Figure 13 Loca...

Page 10: ...1 Disconnect appliance with its appliance maingasvalve controlvalve andequip ment shutoff valve from gas supply pip ingsystem Pressuresinexcessof1 2psig will damage heater regulator 2 Cap off open end...

Page 11: ...This will light pilot The pilot is attached to the front of burner If needed keep pressingignitorbuttonuntilpilotlights Ignitor Electrode WARNING When running heater set control knob at LOW or HIGH lo...

Page 12: ...r small soft bristled brush to clean CLEANING BURNER PILOT AIR INLET HOLE We recommend that you clean the unit ev ery 2 500 hours of operation or every three months WARNING Turn off heater and let coo...

Page 13: ...his prob lem could be caused by one or both of the following A Low gas pressure B Dirty or partially clogged ODS pilot 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Replace ignitor 2 Replace...

Page 14: ...polish wax carpet cleaners or similar products POSSIBLE CAUSE 1 Burner orifice s is clogged 2 Burner orifice s diameter is too small 3 Inlet gas pressure is too low 1 Manifold pressure is too low 2 Bu...

Page 15: ...paint hair spray glues etc see IMPORTANT statement above 2 Low fuel supply 3 Gas leak SeeWarning statement at top of page 1 Not enough fresh air is available 2 Low line pressure 3 ODS pilot is partia...

Page 16: ...s Pressure Is Too Low pilot will not stay lit burner s will have delayed ignition heater will not produce specified heat propane LP gas supply may be low When Gas Quality Is Bad pilot will not stay li...

Page 17: ...616 791 8270 www nbmc com Washer Equipment Co 1715 Main Street Kansas City MO 64108 2195 KS MO AR 816 842 3911 www washerparts com East Coast Energy Products 707 Broadway W Long Branch NJ 07764 1542...

Page 18: ...18 104275 PROPANE LP GAS HEATER ILLUSTRATED PARTS BREAKDOWN CGP10RLA 7 2 7 1 ODS PILOT 19 18 17 16 15 14 13 10 12 9 9 11 20 7 8 6 6 5 4 3 2 1 21 22 23 23 A B...

Page 19: ...Thermocouple 1 7 2 098594 01 Ignitor Electrode 1 8 099884 02 Burner Assembly 1 9 099056 01 Injector 2 10 099390 02 Tubing Valve to plaque A 1 11 099387 05 Pilot Tubing Valve to pilot 1 12 099392 01 Tu...

Page 20: ...n Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF...

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