background image

32

102991

Note:

 Use only original replacement parts. This will protect your warranty cover-

age for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealers of this product. If they can’t supply original replace-
ment part(s), call DESA International’s Technical Service Department at
1-800-DESA LOG (1-800-337-2564).

When calling DESA International, have ready

• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date

Usually, we will ask you to return the defective part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they can’t supply original replace-
ment part(s), call DESA International’s Parts Department at 1-800-972-7879 for
referral information.

When calling DESA International, have ready

• model number of your heater
• the replacement part number

REPLACEMENT

PARTS

These Parts Centrals are privately owned businesses. They have agreed to support
our customer’s needs by providing original replacement parts and accessories.

Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514
1-800-397-7553
203-248-7553
Parts Department

Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383
All States
219-462-7441
1-800-362-6951

FBD
601 Hope Street
Bowling Green, KY 42101
502-796-8406
1-800-654-8534

Four Flags Power Products
1115 Stateline Road
Niles, MI 49120
616-684-2697
Parts Only

Master Service Center
1184 Wilson NW
Walker, MI 49504
616-791-4760
1-800-446-1446

Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108
KS, MO, AR
816-842-3911

East Coast Energy
Products
833 Broadway
W. Long Branch, NJ
07764
908-870-8809
1-800-755-8809

Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728
908-780-9340
1-800-922-0724

Albany Ladder
1586-90 Central Avenue
Albany, NY 12205
NY, MA, VT
518-869-5335
1-800-354-7368

Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404
All States
513-258-3721
OH 1-800-762-3426

Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382
215-696-2670
1-800-368-0803

LA Porte’s Parts &
Service
2444 N. 5th Street
Hartsville, SC 29550
803-332-0191
Parts Department

Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687
All States
803-879-3009
1-800-845-5301

PARTS

CENTRAL

Summary of Contents for Comfort Glow CGD3018P

Page 1: ...trical switch do not use any phone in your build ing Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas sup plier call the f...

Page 2: ...to the gas The odor helps you detect a gas leak However the odor added to the gas can fade Gas may be present even though no odor exists Make certain you read and understand all Warnings Keep this man...

Page 3: ...If logs ever appear to smoke turn off heater and call a qualified service person Note During initial operation slight smoking could occur due to log curing and heater burning manufacturing residues 10...

Page 4: ...r as a vented product by opening flue damper Safety Device This heater has a pilot with an Oxygen Depletion Sensor Shutoff System ODS The ODS pilot is a required feature for vent free room heaters The...

Page 5: ...1992 Section 5 3 defines confined space as having an air volume of less than 50 cubic feet 127 cubic cm for each 1000 Btu Hr input rating of all appliances in the space cubic feet equals length x wid...

Page 6: ...heater ___________________ Btu Hr Gas fireplace logs ___________________ Btu Hr Other gas appliances ___________________ Btu Hr Total ___________________ Btu Hr Example Gas water heater 40 000 Btu Hr...

Page 7: ...of ventilation grills or ducts WARNING ICON G 001 WARNING Rework worksheet adding the space of the adjoining unconfined space The combined spaces must have enough fresh air to supply all appliances in...

Page 8: ...g or other flammable objects are less than 36 inches from the front top or sides of the heater in high traffic areas in windy or drafty areas WARNING ICON G 001 CAUTION This heater creates warm air cu...

Page 9: ...imum Wall and Ceiling Clearances see Figure 4 A Clearances from the side of the fireplace opening to any combustible wall should not be less than 16 inches B Clearances from the top of the fireplace o...

Page 10: ...hind it Non combustible material must extend at least 8 up for all models If non combus tible material is less than 12 you must install the fireplace hood accessory 24 and 30 models only See chart bel...

Page 11: ...on page 13 Figure 6 Minimum Mantel Clearances Without Using Hood Minimum Non Combustible Material Minimum Non Combustible Material Height Distances to Underside of Mantel Top of Fireplace Opening Unde...

Page 12: ...9 Minimum Fireplace Clearances Above Combustible Flooring If your installation does not meet the above minimum clearances you must operate the logs only with the flue damper open OR raise the mantel t...

Page 13: ...on Ifreasonsnumber1or2aboveapplytoyou youmustpermanentlyopenchimneyflue damper Youmustinstallthedamperclampaccessory toorder seeAccessories page 33 This will insure vented operation see Figure 10 The...

Page 14: ...LP gas not provided electric drill with 3 16 drill bit 1 Apply pipe joint sealant lightly to male threads of the fitting to be threaded into gas regulator Connect approved flexible gas hose to gas re...

Page 15: ...ded Before installing heater make sure you have the items listed below external regulator supplied by installer see page 16 piping check local codes sealant resistant to propane LP gas manual shutoff...

Page 16: ...14 page 17 Apply pipe joint sealant lightly to male threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged heater valves WARNING ICON G 001 CAUTIO...

Page 17: ...end of gas pipe where manual shutoff valve was connected WARNING ICON G 001 WARNING Never use an open flame to check for a leak Apply a mixture of liquid soap and water to all joints Bubbles forming...

Page 18: ...forming show a leak 4 Correct all leaks at once Pressure Testing Heater Gas Connections 1 Open manual shutoff valve see Figure 15 2 Open propane supply tank valve 3 Make sure control knob of heater i...

Page 19: ...cutout on the right of the middle log should fit over the burner see Figure 18 Make sure the front of the middle log is resting on the tabs of the grate base and the cutout area is centered over the...

Page 20: ...h in or turn the gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it call a qualified service technician or gas supplier Force or attempted repair may...

Page 21: ...til pilot lights Note If pilot does not stay lit contact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Light...

Page 22: ...not push in or turn by hand don t try to repair it call a qualified service technician or gas supplier Force or attempted repair may result in a fire or explosion D Do not use this appliance if any pa...

Page 23: ...until pilot lights Note If pilot does not stay lit contact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Lig...

Page 24: ...on Shutting Off Burners Only pilot stays lit 1 Turn control knob clockwise Clockwise to the PILOT position THERMOSTAT CONTROL OPERATION Thermostat Controlled Models Only The thermostat control knob ca...

Page 25: ...object to clean ODS pilot This can damage ODS pilot unit POSSIBLE CAUSE 1 Ignitor electrode not con nected to ignitor cable 2 Ignitor cable pinched or wet 3 Piezo ignitor nut is loose 4 Broken ignitor...

Page 26: ...Replace thermocouple 7 Replace control valve OBSERVED PROBLEM When ignitor button is pressed there is spark at ODS pilot but no ignition ODS pilot lights but flame goes out when control knob is relea...

Page 27: ...Replace gas regulator 3 Problem will stop after a few hours of operation 1 Refer to Air for Com bustion and Ventilation requirements page 5 1 Turn control knob to LO position and let warm up for a mi...

Page 28: ...odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion Logs set cycles to pilot but room temperature drops to a lower than ideal level...

Page 29: ...bly and thermostat sensing blub see Figure 27 2 The adhesive backed mounting clip see Figure 28 is attached to the thermostat sensing bulb Remove the adhesive backed mounting clip Figure 28 Adhesive b...

Page 30: ...ve backed Mounting Clip Glass Doors Figure 32 Installing Thermostat Sensing Bulb behind Glass Doors Thermostat Sensing Bulb Capillary Thermostat Sensing Bulb Do Not Crimp Capillary Adhesive backed Mou...

Page 31: ...Manifold Pressure 8 0 W C 8 0 W C 8 0 W C Inlet Gas Pressure in of water Maximum 14 14 14 Minimum 11 11 11 Shipping Weight 28 lbs 30 lbs 32 lbs For the purpose of input adjustment When gas pressure i...

Page 32: ...ginal replacement parts and accessories Baltimore Electric 1348 Dixwell Avenue Hamden CT 06514 1 800 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valparaiso IN...

Page 33: ...SHUTOFF VALVE GA5010 For all models Manual shutoff valve with 1 8 NPT tap Fits 1 2 NPT pipe BLACK FIREPLACE HOOD GA6050 For all models Helps deflect heat away from mantel or wall above fireplace BRAS...

Page 34: ...34 102991 ILLUSTRATED PARTS BREAKDOWN Variable Manually Controlled Models 5 3 2 1 4 22 11 12 13 21 8 22 22 6 7 10 9 16 15 17 19 23 18 14 19 24 20 2 20 1 20 18 25 CGD3018P CGD3924P CGD3930P...

Page 35: ...02568 08 102568 06 102568 06 Control Valve 1 15 098508 01 098508 01 098508 01 Valve Retainer Nut 1 16 098354 01 098354 01 098354 01 Control Knob 1 17 102445 01 102445 01 102445 01 Piezo Ignitor 1 18 0...

Page 36: ...36 102991 ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Manuals CGD3924PT 5 22 22 22 3 2 1 4 21 8 6 7 11 12 13 9 10 17 19 19 24 20 2 20 1 20 18 23 25 16 22 15 14...

Page 37: ...rifice Injector 1 12 102843 01 Burner Clip 1 13 102772 01 Burner 1 14 101329 19 Thermostat Gas Valve Assembly 1 15 102979 01 Thermostat Bracket 1 16 098544 01 Thermobulb Clip 1 17 102445 01 Piezo Igni...

Page 38: ...__________ ________________________________________________________________ ________________________________________________________________ ___________________________________________________________...

Page 39: ...__________ ________________________________________________________________ ________________________________________________________________ ___________________________________________________________...

Page 40: ...instructions furnished with the unit This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse...

Reviews: