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14

104307

UNVENTED PROPANE/LP GAS LOG HEATER

CGD3924PR, CGB3924PR and CGB3930PR

INSTALLING LOGS ON
MODELS CGB3924PR AND
CGB3930PR

 WARNING: Failure to position

the parts in accordance with these
diagrams or failure to use only
parts specifically approved with
this heater may result in property
damage or personal injury.

Each log is marked with a number. These
numbers will help you identify the log when
installing. It is very important to install these
logs exactly as instructed. Do not modify
logs. Only use logs supplied with heater.

1.

Place the base of the middle log (#1) in
the U-shaped slots of the grate base.
The cutout on the right of the middle
log should bit over the burner (see Fig-
ure 22). Make sure the front of the
middle log is resting on the tabs of the
grate base and the cutout area is cen-
tered over the burner “U” bend.

2.

Locate pegs on the bottom of back log
(#2). Slide these pegs into the holes in
the grate base behind the burner (see
Figure 23).

3.

Place crossover log (#3) onto the pin
(right) on middle log (#1) and into the
recess of the back log (#2) (see Fig-
ure 24).

Figure 22 - Installing Middle Log (#1)

Middle Log (#1)

Tab

Burner

“U” Bend

U-Shaped
Slot

Hole in
Grate Base

Back Log (#2)

Peg

Burner

Figure 23 - Installing Back Log (#2)

Crossover Log (#3)

Recess

Peg

Figure 24 - Installing Crossover Log (#3)

Front Log (#4)

Notches

Grate Fingers

Figure 25 - Installing Front Log (#4)

Figure 26 - Installing Log Piece (#5)

INSTALLATION

Continued

Log Piece (#5)

Peg

4.

Locate the notches in the bottom of the
front log (#4). Place the front log on
the grate fingers. Make sure the notches
of the front log line up with the grate
fingers (see Figure 25).

5.

With knot to right side, place smaller
log piece (#5) over the pin on the lift
side of the middle log. The smaller log
will rest on front log against the “knot”
on the left (see Figure 26).

6.

Add lava rock around base of heater.
Do not place any lava rock on logs or
burner.

 CAUTION: After installation

and periodically thereafter, check
to ensure that no flame comes in
contact with any log. If so, repo-
sition logs according to the log
installation instructions in this
manual. Flames contacting logs
will create soot.

Summary of Contents for Comfort Glow CGB3924PR

Page 1: ...NSI Z21 11 2 Exception Do not install this appliance in a factory built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs WARNING This is an unvented gas fired heater It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ventilat...

Page 2: ... You must operate this heater with a fire placescreeninplace Makesurefireplace screen is closed before running heater 9 This log heater is designed to be smoke less If logs ever appear to smoke turn offheaterandcallaqualifiedserviceper son Note Duringinitialoperation slight smokingmayoccurduetologcuringand heater burning manufacturing residues 10 Do not allow fans to blow directly into the firepla...

Page 3: ...r other sources to light heater 1 Remove logs and heater base assem bly from carton Note Do not pick up heater base assembly by burners This could damage heater Always handle base assembly by grate 2 Remove all protective packaging ap plied to logs and heater for shipment 3 Check all items for any shipping dam age If damaged promptly inform dealer where you bought heater UNPACKING PRODUCT FEATURES...

Page 4: ...bustion and ventilation However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is de fined as construction where a walls and ceilings exposed to the outside atmosphere have a con tinuous water vapor retarder with a rating of one perm 6 x 10 11 kg per pa sec m2 or less with open ings gasketed or sealed and b weather stripping has been...

Page 5: ... direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used _____________________Btu Hr maximum the space can support _____________________Btu Hr actual amount of Btu Hr used Example 51 200 Btu Hr maximum the space can support 79 000 Btu Hr actual amount of Btu Hr u...

Page 6: ...r From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two per manent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly to the outdoors orspacesopentotheoutdoors Thesespaces include attics and crawl spaces IMPORTANT Do not provide openings for inlet or outlet air into attic if attic has a thermostat controlledpo...

Page 7: ...ficial installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture See Air for Com bustion and Ventilation pages 4 through 6 NOTICE Stateorlocalcodesmay onlyallowoperationofthisappli ance in a vented configuration Check your state or local codes WARNING Make sure the re mote selector switch is in the OFF position before installing heater INSTALLATION A...

Page 8: ...ace opening Non combus tible materials such as slate marble tile etc must be at least 1 2 inch thick With sheet metal you must have non combus tible material behind it Non combustible materialmustextendatleast8inchesup for all models If non combustible material is less than 12 you must install the fireplace hood accessory 24 and 30 models only Even if non combustible material is more than 12 you m...

Page 9: ...stalling appliance on the floor level you must maintain the minimum dis tance of 14 to combustibles see Fig ure 8 B If combustible materials are less than 14 to the fireplace you must install appliance at least 5 above the combus tible flooring see Figure 9 Figure 9 Minimum Fireplace Clearances Above Combustible Flooring NOTICE If your installation does notmeettheminimumclearances shown you must d...

Page 10: ...Make sure the heater burn ersarelevel Ifheaterisnotlevel heaterwill not work properly Installation Items Needed hardware package provided with heater approved flexible gas hose not provided if allowed by local codes sealant resistant to propane LP gas not provided electric drill with 3 16 masonry drill bit 1 Apply pipe joint sealant lightly to male threads of the fitting to be threaded into gas re...

Page 11: ...joints Bubblesformingshow a leak Correct all leaks at once WARNING Test all gas pip ing and connections for leaks after installing or servicing Cor rect all leaks at once CHECKING GAS CONNECTIONS Pressure Testing gas Supply Piping system Test Pressures In Excess Of 1 2 PSIG 1 Disconnect heater and its individual manual shutoff valve from gas supply piping system Pressures in excess of 1 2 psig wil...

Page 12: ...page 16 9 VOLT BATTERY INSTALLATION Two 9 volt alkaline batteries not included are required to operate this heater with the wireless hand held remote control set One battery must be installed in the receiver and one in the hand held remote control unit Note Only use alkaline batteries Installing 9 Volt Alkaline Battery In Receiver 1 Locate back of receiver under front burner of heater 2 Locate the...

Page 13: ...e and the cutout area is centered over the burner U bend 3 Locate the recesses on the back of the front log 3 Fit these recesses be tween the posts of the grate base see Figure 20 4 Locate the notches in the bottom of the crossover log 4 Place the crossover log on top of the middle log and front log Make sure the notches of the cross over log lines up with rectangular knobs on top of the middle an...

Page 14: ...3 Place crossover log 3 onto the pin right on middle log 1 and into the recess of the back log 2 see Fig ure 24 Figure 22 Installing Middle Log 1 Middle Log 1 Tab Burner U Bend U Shaped Slot Hole in Grate Base Back Log 2 Peg Burner Figure 23 Installing Back Log 2 Crossover Log 3 Recess Peg Figure 24 Installing Crossover Log 3 Front Log 4 Notches Grate Fingers Figure 25 Installing Front Log 4 Figur...

Page 15: ...ely call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas sup plier call the fire department C Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it call a qualified service technician or gas supplier Force or attempted repair may result in a fire or...

Page 16: ...e remote selector switch to the REMOTE position The burners will come on You can now turn the burners on and off with the hand held remote control unit Shutting Off Heater 1 Turn control knob clockwise to the OFF position 2 Set remote selector switch in the OFF position to prevent draining battery Shutting Off Burners Only pilot stays lit You may shut off the burners and keep the pilot lit by doin...

Page 17: ... burner flame holes will create soot OPERATING HEATER Continued Figure 29 Thermostat Hand Held Remote Control Unit Selections TEMP STATUS HI LO MAN ON AUTO OFF Increases Room Temperature Decreases Room Temperature Turns Burners On and Off Shows Current Operation Mode The log heater will automati cally cycle between pilot and the heat setting that has been selected Shows Temperature Setting Allows ...

Page 18: ...ty or partially clogged ODS pilot 5 Thermocouple connection loose at con trol valve 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut is located behind base panel 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace piezo ...

Page 19: ...e 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local pro pane gas company 3 Observe minimum installation clear ances see pages 7 through 9 4 Clean burner see Cleaning and Mainte nance page 17 or replace burner orifice 1 Turn heater off when using furniture polish wax carpet cleaners or similar products 1 ...

Page 20: ...SERVED PROBLEM Heater produces a clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1 This is common with most heaters If noise is excessive contact qualified ser vice person 1 Open window and ventilate room Stop using odor causing produc...

Page 21: ...t stay lit burners will produce flames and soot heater will backfire when lit Youmayfeelyourgaspressureistoolowor gas quality is bad If so contact your local natural gas supplier WIRING DIAGRAM Receiver White On Off Remote Red Red White Thermopile Gas Control TPTH TH TPTH TP ACCESSORIES Purchase these fireplace accessories from your local dealer If they can not supply these accessories either cont...

Page 22: ...PR CGB3924PR and CGB3930PR ILLUSTRATED PARTS BREAKDOWN CGD3924PR 7 16 16 17 25 16 3 2 1 4 11 21 10 9 12 15 8 19 18 20 6 14 5 13 13 RE MOTE OFF ON 22 23 24 O F F P I L O T O N H I L O O F F P I L O T O N H I L O AU TO MA N OF F ST AT US ON LO HI TE MP 20 ...

Page 23: ...ice Injector 1 11 102966 01 Upper Bracket 1 12 102772 01 Burner 1 13 099387 09 Pilot Tube 1 14 103781 02 Gas Control Valve 1 15 103345 01 Lower Bracket 1 16 M11084 38 Screw 8 x 38 7 17 102775 06CK Painted Base Assembly 1 18 098271 07 Ignitor Cable 1 19 102445 01 Piezo Ignitor 1 20 103823 01 Remote Set Incl Transmitter 1 21 104099 01 Heat Shield 1 22 098304 01 Screw 2 23 103784 02 Flame Adjustment ...

Page 24: ...3924PR and CGB3930PR ILLUSTRATED PARTS BREAKDOWN CGB3924PR CGB3930PR 26 16 16 17 25 16 4 1 2 3 5 11 21 10 9 12 15 8 7 14 6 13 13 19 18 20 RE MOTE OFF ON 22 23 24 O F F P I L O T O N H I L O O F F P I L O T O N H I L O AU TO MA N OF F ST AT US ON LO HI TE MP 20 ...

Page 25: ...01 102772 01 Burner 1 13 099387 09 099387 09 Pilot Tube 1 14 103781 02 103781 02 Gas Control Valve 1 15 103345 01 103345 01 Lower Bracket 1 16 M11084 38 M11084 38 Screw 8 x 38 7 17 102775 06CK 102775 06CK Painted Base Assembly 1 18 098271 07 098271 07 Ignitor Cable 1 19 102445 01 102445 01 Piezo Ignitor 1 20 103823 01 103823 01 Remote Set Incl Transmitter 1 21 104099 01 104099 01 Heat Shield 1 22 ...

Page 26: ... 1715 Main Street Kansas City MO 64108 KS MO AR 816 842 3911 East Coast Energy Products 707 Broadway W Long Branch NJ 07764 732 870 8809 1 800 755 8809 Tarantin Tank Co P O Box 6129 Freehold NJ 07728 908 780 9340 1 800 922 0724 Dayton Hardware P O Box 275 North Dayton Station Dayton OH 45404 All States 937 258 3721 OH 1 800 762 3426 Halco Enterprises 208 Carter Drive Unit 21 West Chester PA 19382 ...

Page 27: ...____________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ ___________________________________________________________________________________________...

Page 28: ...ch other costs related to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO 2 YEAR ON ALL ...

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