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113097-01L

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5.  Slightly press and turn control knob coun-

terclockwise 

 to the PILOT position. 

Press in control knob for five (5) seconds 

(see Figure 29).

 

Note:  You  may  be  running  this  heater 
for the first time after hooking up to gas 

supply. If so, the control knob may need 
to be pressed in for 30 seconds or more. 
This will allow air to bleed from the gas 
system.

6.  With control knob pressed in, press and 

release ignitor button. This will light pilot. 

The  pilot  is  attached  to  the  burner.  If 

needed, keep pressing ignitor button until 

pilot lights.

 

Note: If pilot does not stay lit, contact a 

qualified service person or gas supplier 

for repairs. Until repairs are made, light 
pilot with match. To light pilot with match, 
see Manual Lighting Procedure.

7.  Keep control knob pressed in for 30 sec

-

onds after lighting pilot. After 30 seconds, 

release control knob.

 

Note:  If  pilot  goes  out,  repeat  steps  3 
through 7. If control knob does not pop out 

when released, contact a qualified service 

person or gas supplier for repairs.

8.  Slightly  depress  and  turn  control  knob 

counterclockwise 

 to desired heat-

ing level. The burner(s) should light. Set 

control knob to any heat level between HI 

and LO.

9.  To leave pilot lit and shut off burners only, 

turn control knob clockwise 

 to the 

HI position then press in and turn clock-

wise 

 to PILOT position.

  WARNING:  Do  not  operate 

heater  between  PILOT  and  HI 

positions.

OPERATION

Continued

MANUALLy-CONTROLLED MODELS

Figure 29 - Control Knob and Ignitor 

Button Location

Ignitor Button

Control Knob

Figure 30 - Pilot

Thermocouple

Pilot Burner

Ignitor 
Electrode

 VARIABLE CONTROL 

OPERATION

The variable control valve can be set to any 

heat setting and flame height desired, by sim

-

ply turning the control knob until that setting 

is attained. Even the lowest setting provides 
realistic,  dancing  yellow  flames.  Selecting 

higher settings produces greater heat output. 
This results in increased heating comfort.

 CAUTION: Do not try to ad-

just heating levels by using the 

equipment shutoff valve.

 TO TURN OFF GAS 

TO APPLIANCE 

1.  Press in and turn control knob clockwise 

 to the HI position.

2.  Turn control knob clockwise 

 to the 

pilot position.

3.  Press in control knob and turn clockwise 

 to the OFF position.

4.  Close equipment shutoff valve (see Figure 

16, page 15).

 MANUAL LIGHTING 

PROCEDURE

1.  Follow steps 1 through 5 under 

Lighting 

Instructions

, pages 19 and 20.

2.  Depress control knob and light pilot with 

match.

3.  Keep control knob pressed in for 30 sec

-

onds after lighting pilot. After 30 seconds, 
release control knob. Now follow step 8, 

under 

Lighting Instructions

, column 1. 

Summary of Contents for Comfort Glow CCL3018NTA

Page 1: ...al is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediatelycallyourgassupplierfromane...

Page 2: ... er It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ven tilation section on page 6 of this manual This appliance may be in stalled in an aftermarket permanently located manufactured mobile home where not prohib ited by local codes This appliance is only for use with the type of gas ind...

Page 3: ...en though no odor exists Make certain you read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this heater WARNING Any change to this heater or its controls can be dangerous SAFETY Continued WARNING Donotallowfans toblowdirectlyintothefireplace Avoidanydraftsthatalterburner flame patterns Ceiling fans can create drafts that alter burner f...

Page 4: ...s doors closed If you operate heater with doors closed heat buildup inside fireplace will cause glass to burst Make sure there are no obstructions across openings of fireplace 9 This log heater is designed to be smoke less If logs ever appear to smoke turn off heater and call a qualified service person Note During initial operation slight smok ing could occur due to log curing and heater burning m...

Page 5: ...ortant product information 1 Remove logs and heater base assembly from carton Note Do not pick up heater base assembly by burners This could damage heater Always handle base as sembly by grate 2 Remove all protective packaging applied to logs and heater for shipment 3 Check heater for any shipping damage If heater is damaged call DESA Heating LLC at 1 866 672 6040 for replacement parts before retu...

Page 6: ...ll fireplace plus any adjoining rooms with door less passageways or ventilation grills between the rooms 1 Determine the volume of the space length x width x height Length x Width x Height __________cu ft volume of space Air for Combustion and Ventilation WARNING This heater shall notbeinstalledinaroomorspace unless the required volume of indoorcombustionairisprovided by the method described in th...

Page 7: ...itional fresh air Your options are as follows A Rework worksheet adding the space of an adjoining room If the extra space provides an unconfined space remove door to adjoining room or add ventilation grills between rooms See Ventilation Air From Inside Building B Vent room directly to the outdoors See Ventilation Air From Outdoors page 8 C Install a lower Btu Hr fireplace if lower Btu Hr size make...

Page 8: ... one within 12 of the floor Connect these items directly to the outdoors or spaces open to the outdoors These spaces include attics and crawl spaces Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 SAir for Combustion and Ventilation for required size of ventilation grills or ducts IMPORTANT Do not provide openings for inlet or outlet air into attic if attic has a thermo AIR FOR COMBUSTION AN...

Page 9: ... 42 INSTALLATION Continued Figure 4 Minimum Clearance for Combustible to Wall Minimum 16 from Side Wall Example WARNING Never install the heater in a bedroom or bathroom unless installed as a vented appliance Variable Manually Controlled Models Only see page 12 in a recreational vehicle where curtains furniture clothing or other flammable objects are less than 42 from front top or sides of heater ...

Page 10: ...al above fireplace opening is not needed Go to Installing Damper Clamp Accessory for Vented Operation page 12 Minimum Noncombustible Material Clearances If Not Using Mantel Note If using a mantel proceed to If Using Mantel If not using a mantel follow the infor mation below You must have noncombustible material s above the fireplace opening Noncombustible materials such as slate marble tile etc mu...

Page 11: ...e following operate logs only with flue damper open raise mantel to an acceptable height remove mantel Floor Clearances A If installing appliance on the floor level you must maintain the minimum distance of 14 to combustibles see Figure 8 B If combustible materials are less than 14 to the fireplace you must install appliance at least 5 above the combustible flooring see Figure 9 INSTALLATION Conti...

Page 12: ... Clamp Damper Damper Clamp Damper INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION Note When used as a vented heater ap pliance must be installed only in a solid fuel burning fireplace with a working flue and con structed of noncombustible material For Massachusetts Residents Only Instal lation of this gas log set as a vented appliance in the Commonwealth of Massachusetts re quires the dampe...

Page 13: ... assembly in fireplace 4 Place logs in their proper position on heater base see Installing Logs on page 16 5 Center heater base and logs front to back and side to side in fireplace 6 Carefully remove logs without moving heater base 7 Mark screw locations through holes in mounting brackets see Figure 12 and 13 If installing in a brick bottom fireplace mark screw locations in mortar joint of bricks ...

Page 14: ...ernal Regulator With Vent Pointing Down Propane LP Supply Tank External Regulator with Vent Pointing Down CAUTION Useonlynew black ironorsteelpipe Internally tinned copper tubing may be used in certain areas Check your local codes Use pipe of 1 2 diameter orgreatertoallowpropergasvol ume to heater If pipe is too small undue loss of volume will occur Installation must include an equipment shutoff v...

Page 15: ...pliance main gas valve control valve and equip ment shutoff valve from gas supply piping system Pressures in excess of 1 2 psig will damage heater regulator 2 Cap off open end of gas pipe where equip ment shutoff valve was connected 3 Pressurize supply piping by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or ...

Page 16: ...hould fit over burner see Fig ure 20 page 17 Make sure front of middle log is resting on tabs of grate base INSTALLATION Continued Figure 19 Installing Front Log 1 CCL3924PTA NTA Shown Front Log 1 Grate Fingers Grate Base 2 Open main gas valve located on or near gas meter for natural gas or open pro pane LP supply tank valve 3 Make sure control knob of heater is in the OFF position 4 Check all joi...

Page 17: ...gure 23 Installing Crossover Log 5 CCL3924PTA NTA Shown Crossover Log 4 Front Log 1 Crossover Log 5 3 Locate pins on bottom of back log 3 Slide these pins into holes in grate base behind burner see Figure 21 4 Locateholesonbottomofcrossoverlog 4 Slide front hole onto left pin CCL3924PTA NTA or middle pin CCL3018PTA NTA on middle log 2 and pin on back log 3 See Figure 22 for placement 5 For CCL3924...

Page 18: ...either direction 2 Place front log onto grate on front of base assembly The log will fit down between grate fingers and posts on front of base assembly see Figure 27 This log may be turned to face either direction 3 Place left and right crossover logs on top of back log and front log Make sure pins on front and back are inserted into holes on crossover logs see Figure 28 Crossover logs must be pla...

Page 19: ...e 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information column 1 If you don t smell gas go to the next step FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not fol low these instructions exactly a fire or explosion may result causing property damage per sonal injury or loss of life A This appliance has a pilot whi...

Page 20: ...To leave pilot lit and shut off burners only turn control knob clockwise to the HI position then press in and turn clock wise to PILOT position WARNING Do not operate heater between PILOT and HI positions Operation Continued Manually Controlled Models Figure 29 Control Knob and Ignitor Button Location Ignitor Button Control Knob Figure 30 Pilot Thermocouple Pilot Burner Ignitor Electrode VARIABLE ...

Page 21: ...stem and any gas control which has been under water Operation Continued Thermostat Controlled Models LIGHTING INSTRUCTIONS WARNING If fireplace has glass doors never operate this heater with glass doors closed If you op erateheaterwithdoorsclosed heat buildup inside fireplace willcauseglasstoburst Make suretherearenoobstructions across openings of fireplace You must operate this heater withafirepl...

Page 22: ...heating level The burn ers should light Set control knob to any heat level between HI and LO 9 Turn control knob clockwise to the PILOT position to shut off burner leaving pilot lit TO TURN OFF GAS TO APPLIANCE 1 Turn control knob clockwise to the OFF position 2 Close equipment shutoff valve see Figure 16 page 15 THERMOSTAT CONTROL OPERATION The thermostat control knob can be set to any comfort le...

Page 23: ...tern The incorrect pilot flame is not touching the thermocouple This will cause the thermo couple to cool When the thermocouple cools the heater will shut down If pilot flame pattern is incorrect as shown in Figure 34 WARNING Turn off heater and let cool before cleaning CAUTION You must keep control areas burner and circu latingairpassagewaysofheater clean Inspect these areas of heater before each...

Page 24: ...nlet Holes Injector Holder Figure 36 Pilot Inlet Air Hole Burner Tube Pilot Assembly Pilot Air Inlet Hole Ports Slots LOGS If you remove logs for cleaning refer to Installing Logs page 16 to properly replace logs Replace log s if broken or chipped dime sized or larger Main Burner Periodically inspect all burner flame holes with the heater running All slotted burner flame holes should be open with ...

Page 25: ...n stalled 5 Depleted gas supply pro pane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut is located behind base panel 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace pilot assembly 7 Replace p...

Page 26: ...b pressed in 30 seconds 3 Fully open equipment shut off valve 4 A Contact local propane LP or natural gas com pany B Clean ODS pilot see Cleaning and Maintenance page 23 or replace ODS pilot assembly 5 Hand tighten until snug then tighten 1 4 turn more 6 Replace pilot assembly 7 Replace control valve 1 Clean burner see Cleaning and Maintenance page 23 or replace burner orifice 2 Contact local prop...

Page 27: ... or position 1 and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local propane LP or natural gas company 3 Observeminimuminstallation clearances see page 9 4 Clean burner see Cleaning and Maintenance page 23 or replace burner orifice 1 Turn heater off when us ing furniture polish wax carpet cleaners or similar products 1 This is normal with most ...

Page 28: ...d 1 Gas leak See Warning statement above 2 Control valve defective 1 Foreign matter between control valve and burner 2 Gas leak See Warning statement above 1 Thermostat sensing bulb needs to be repositioned REMEDY 1 Open window and venti late room Stop using odor causing products while heater is running 2 Locate and correct all leaks see Checking Gas Con nections page 15 1 Open window and or door ...

Page 29: ...mounting bracket This location allows the thermostat to keep the room temperature at an ideal comfort level for most fireplace applications For positioning the thermostat sensing bulb elsewhere an adhesive backed mounting clip is available Tools needed 1 4 hex driver or socket 1 Remove logs Locate the gas valve as sembly and thermostat sensing bulb see Figure 37 2 With 1 4 hex driver or socket loo...

Page 30: ...Pressure in of water Maximum 10 5 W C Minimum 5 W C For the purpose of input adjustment CCL3018PTA 16 000 30 000 Btu hr Variable Gas Type Propane LP Ignition Piezo Manifold Pressure 8 W C Inlet Gas Pressure in of water Maximum 14 W C Minimum 11 W C CCL3924PTA 20 000 39 000 Btu hr Variable Gas Type Propane LP Ignition Piezo Manifold Pressure 8 W C Inlet Gas Pressure in of water Maximum 14 W C Minim...

Page 31: ...er Guys 255 E Stowell Street Upland CA 91786 909 928 3011 Tool Equipment Co 5 Manila Ave Hamden CT 06514 1 800 397 7553 203 248 7553 Portable Heater Parts 342 N County Rd 400 East Valparaiso IN 46383 All States 219 462 7441 1 888 619 7060 sales portableheaterparts com techservice portableheaterparts com FBD 1349 Adams Street Bowling Green KY 42103 270 846 1199 1 800 654 8534 Fax 1 800 846 0090 fra...

Page 32: ...L 32 PARTS Thermostatically Controlled Biltmore Split Oak Models CCL3018PTA ccl3018nta CCL3924PTA and CCL3924NTA 9 23 23 23 10 8 13 14 15 4 5 1 2 Peg positions vary according to model 11 12 19 21 21 24 22 20 6 7 25 18 23 17 16 7 ...

Page 33: ...2 102983 05 Outlet Burner Tube 1 102983 06 Outlet Burner Tube 1 13 099056 16 Burner Orifice Injector 1 099056 17 Burner Orifice Injector 1 099056 19 Burner Orifice Injector 1 099056 26 Burner Orifice Injector 1 14 111124 01 Burner Retainer Spring 1 15 102772 01 Burner 1 102980 01 Burner 1 16 101329 19 Thermostat Gas Valve Assembly 1 101329 20 Thermostat Gas Valve Assembly 1 101329 21 Thermostat Ga...

Page 34: ...www desatech com 113097 01L 34 PARTS Variable Manually Controlled Seasonal Oak Models CRL2718PA CRL2718NA CRL3124PA AND CRL3124NA 4 12 6 10 11 6 7 6 5 1 8 9 15 14 16 19 21 18 13 19 17 20 18 2 3B 3A ...

Page 35: ... 099387 08 099387 08 099387 08 Pilot Tube 1 19 098271 10 098271 10 098271 10 098271 10 Ignitor Cable 1 20 PP224 PP224 PP224 PP224 ODS Pilot 1 21 PP229 PP229 PP229 PP229 Hex Head Plug 1 8 NPT 1 PARTS AVAILABLE NOT SHOWN 100563 01 100563 01 100563 01 100563 01 Warning Plate 1 101055 02 101055 02 101055 02 101055 02 Lighting Instructions Plate 1 100565 01 100565 01 100565 01 100565 01 Warning Plate F...

Page 36: ...pproved by DESA Heating LLC Warranty parts must be obtained through authorized dealers of this prod uct and or DESA Heating LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic material labor and incidental costs associated with warranty repairs unless expressly covered by this warran...

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