www.desatech.com
119732-01A
6
CLEANING ANd
MAINTENANCE
Continued
RePlACING lOG
To replace log, follow steps 1 through 6 of
Replac-
ing Back Glass,
page 5. After glass is removed,
continue with these instructions.
1. Remove bottom screw from side bracket that
glass rests on (see Figure 6, page 5). You can
do either side but do not have to do both.
2. Rotate bracket back and carefully remove log.
3. Replace log.
4. Rotate bracket back into place and replace
screw.
5. Continue from step 7 of
Replacing Back Glass
,
page 5, until unit is complete.
STORAGe
When not in use, unplug the unit from the power
supply and store in dry, dust free location.
TEChNICAL SERVICE
You may have further questions about your elec-
tric stove. If so, contact DESA Heating Products’
Technical Service Department at 1-866-672-6040.
When calling please have your model and serial
numbers of your heater ready.
You can also visit DESA Heating Products’ techni-
cal services web site at
www.desatech.com
.
REPLACEMENT PARTS
Note:
Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDeR WARRANTy
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating Products’ Technical Service
Department at 1-866-672-6040.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDeR WARRANTy
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
DESA Heating Products at 1-866-672-6040 for
referral information.
When calling DESA Heating Products, have ready
• model number of your heater
• the replacement part number
TROUbLEShOOTING
WARNING: Turn off appliance and let cool before servicing. Only
a qualified service person should service and repair heater.
POSSIBle CAUSe
ReMeDy
OBSeRVeD PROBleM
Stove has overheated and safety
devise has caused thermal switch
to disconnect or home circuit
breaker has opened
Flame motor defective
Wiring is loose
Flame motor is defective
Stove turns off and will not
turn on
Flame is not moving
Dim or poorly visible flame
Flame sputters
Reset switch by turning main power
switch off and waiting 5 minutes
then turning it back on
Call a qualified service technician
to replace flame motor
Inspect wiring for loose con-
nections and repair or replace if
necessary
Call a qualified service technician
to replace flame motor
