Dericam B A Series User Manual Download

Page: 53 / 55

Shenzhen Dericam Technology Co., Ltd. User Manual V1.0.7

Email:

[email protected]

Website:

www.dericam.com

6. Frequently Asked Questions

6.1 How to start the live view in computer by web browser?

Before you start the live view in windows OS in IE browser, please install the dericam-plugin first.

For Mozilla Firefox, You need to install the Adobe Flash Player by manually before you start to

view the camera

‟s live view. But for the Google Chrome or Safari, you can start the live view

directly by accessing the IP address of your camera, no need to install the plugin which is not

supported for installation by Chrome and Safari.

6.1.1 How to install the plugin for IE browser in Windows OS?

When you login the camera in your computer at the first time by IE browser, the IE browser will

prompt automatically to show you to allow the installing of the Dericam camera plugin named

DericamPlug

1. Allow to install this plugin after you login the camera.

2. Install the plugin after you login the camera.

3. Refresh the IP address when it is ready to login and access your camera.

6.2 How to uninstall the plugin in your computer?

Please go to Control Panel->Uninstall a program to find the program named DericamPlug, then

uninstall it directly.

Note: Please make sure you closed the web browser who is using this plugin, or it may could not

be uninstalled completely.

Summary of Contents for B A Series

Page 1: ...User Manual Dericam Wi Fi Bullet IP Camera BxA BxC Series ...

Page 2: ...owser Access on Computer 8 3 2 1 Search Tool for Windows OS 8 3 2 2 Search Tool for Mac OS 9 3 2 3 Local Access via Web Browser 11 3 2 4 Remote Web Access 13 3 3 NVR access 14 3 4 RTSP access 14 4 App for Mobile Device 17 4 1 Add Camera 17 4 1 1 Set up a new camera 17 4 1 2 Set up an existing camera 21 4 2 Camera list page 22 4 3 Live view page 24 4 4 Camera Setups via App 25 4 4 1 Edit Password 2...

Page 3: ...ile Management 31 4 6 Playback from SD Card 32 5 Web Interface for Operation 33 5 1 Login page 33 5 2 Live page 33 5 2 1 OSD 33 5 2 2 Pan Tilt control 34 5 2 3 View 34 5 2 4 Preset 34 5 2 5 IR Control 34 5 2 6 Image Settings 35 5 2 6 Tool bar 35 5 3 Playback Only Available for IE browser on windows OS 37 5 3 1 Search and playback videos 37 5 3 2 Tool bar 37 5 4 Configuration 37 5 4 1 Media setting...

Page 4: ... For access to other support information please visit www dericam com and go to Support Center for details To contact Dericam support please email to support dericam com Important Security Warnings In order to keep your camera secure and prevent unauthorized access please never use the default password for your camera Always ensure your password is at least 8 10 characters long and contains a comb...

Page 5: ...solution 1920x1080 30FPS B2 1280x720 25FPS B1 Auto IR LED illumination with auto IR Cut Switch 2 IR LEDs IR Night vision range up to 98 feet 30 meters Wi Fi compliant with IEEE 802 11b g n 2 4GHz band Support WEP WPA PSK and WPA2 PSK Encryption Support recording and playback via micro SD Card up to 128GB Be compatible with ONVIF Protocol and Blue Iris Software Support motion detection alert via em...

Page 6: ... 1 Mount the Wi Fi antenna and make it stand vertically 2 Connect the camera s DC socket with the power adapter for power up 3 Connect the camera to the router with Ethernet cable or through WiFi Notes During the first installation you need to use wired network connection with Ethernet cable even for Wi Fi setup 2 2 Installation Guide 1 Install the Micro SD Card to Camera 1 Loosen the screws and d...

Page 7: ...era onto a stable surface Note Prior to installation ensure that the installation environment can support at least 3 times the weight of the camera 1 Drill pilot holes in the position that you wish the camera to be seated using a 3 16 drill bit 2 Seat the included drywall mounts in the pilot holes that you drilled 3 Screw the mount on the drywall mounts with the screws provided Once the position i...

Page 8: ...lly logged in it is highly recommended to change the password for security reasons Username admin Password admin Note 1 Changing the password for admin account is necessary with prompt during initial setup 2 The password is case sensitive 3 If you forget the username password or fail to login the camera with any usernames passwords you know please hold on the hard reset button of the device for 5 ...

Page 9: ...he Dericam camera can be accessed via the web browser on both windows and Mac OS The complete and all advanced functions of the camera are available to be acquired by accessing via web browser 3 2 1 Search Tool for Windows OS To easily search and access the Dericam camera in web browser of Windows OS please install the Dericam Search Tool for Windows OS from the software CD or you can download the...

Page 10: ...ot available to change in below blanks of the Search Tool There is an entry to changing the username and password in web browser after access 3 2 2 Search Tool for Mac OS For Mac OS computer please install the Dericam Mac SearchTool zip for Mac OS from the software CD or after downloading from www dericam com The operation is similar as on Windows OS Run it to search the camera on your LAN and you...

Page 11: ...rp Buffer And you can modify the IP address device name and http port of the camera after selecting Network Configuration Please note 1 You should input the correct username and password first and then it is available to modify the Network Configuration 2 The login Username and Password of the camera are not available to change in below blanks of Network Configuration There is an entry to changing...

Page 12: ...n the device item to open a web browser for viewing the camera on computer If Microsoft Edge pops up as default browser go to More Open with Internet Explorer for normal viewing Or you can open the web browser first put the IP address and port number of the camera in the URL blank of the browser by manual to login your camera For example http 192 168 1 108 80 The IP Address and HTTP port number of...

Page 13: ...sword that is at least 8 characters long and include a combination of uppercase letters lowercase letters and numbers When opening the camera s interface the browser like IE Firefox on Windows OS will prompt you to install a plugin The plugins are necessary to get video from camera Click the button install to download and install the plugin If the browser prompts you to allow the plugin to work on...

Page 14: ...com 13 Note Due to the limitations of NPAPI plugins the web browser of Chrome Safari does not support the setting features of playback talk motion detection and privacy mask 3 2 4 Remote Web Access You can access Dericam camera remotely via web browser using UPnP DDNS functionality or Port Forwarding ...

Page 15: ...outer Please refer to the corresponding documentation provided by the manufacturer or from the FAQ area of the support center on our website www dericam com to learn the detail instructions 3 3 NVR access The Dericam camera can connect to any NVR that supports ONVIF protocol This allows the camera to view live playback and record to a network storage device 3 4 RTSP access The Dericam camera suppo...

Page 16: ...Email support dericam com Website www dericam com 15 2 Enter the URL of the camera in VLC and click the play button 3 You may need to enter the username and password of the camera for RTSP authentication 4 Then you can view the video via the VLC player now ...

Page 17: ...en Dericam Technology Co Ltd User Manual V1 0 7 Email support dericam com Website www dericam com 16 Note you can also view the video remotely by the RTSP stream if you have the set up DDNS or port forwarding ...

Page 18: ...r please disable 5GHz band and only enable 2 4G for Wi Fi connection 3 The username and password are case sensitive 4 1 Add Camera After installing the hardware and completing self inspection run the Dericam App on the mobile device Tap Add Camera If it is the first time to set up the camera choose Setup a new camera If the camera has been installed on any phone tablet or computer before choose Se...

Page 19: ...ogin For continue Wi Fi setup now choose Yes or tap NO or Done to finish setting and directly go to live view with Ethernet cable connection You can also configure your Wi Fi connection later After tapping Yes for Wi Fi setup the program will auto scan Wi Fi networks and list all detected Wi Fi networks Select the one you want to apply the camera on Please tap the refresh icon to search the Wi Fi ...

Page 20: ...Shenzhen Dericam Technology Co Ltd User Manual V1 0 7 Email support dericam com Website www dericam com 19 ...

Page 21: ...gin For continue Wi Fi setup now choose Yes or tap NO or Done to finish setting and directly go to live view with Ethernet cable connection You can also configure your Wi Fi connection later After tapping Yes for Wi Fi setup the program will auto scan Wi Fi networks and list all detected Wi Fi networks Select the one you want to apply the camera on Please tap the refresh icon to search the Wi Fi A...

Page 22: ...for your camera on the LAN and entering the camera s UID code by manual connection We do recommend you to add the camera by scanning on the network so you do not need to enter the long UID code 4 1 2 1 Scan for your camera Choose Scan for your camera Select the camera you want to add from the camera list detected after scanning Give the camera a name and enter right username and password to login ...

Page 23: ...a name and tap Next Then the camera will be successfully added on your phone so you can start the live view or do further settings now Please note adding an existing camera by manual is mainly used for remotely access via App 4 2 Camera list page Run the App and go to the first page you can delete or edit login information of the cameras on the list Tap the edit icon Edit on the right top of the p...

Page 24: ... camera name to go to the setting page And then you can edit all your camera s settings include Edit Password Alarm Setting Alarm Link Setting Timed Recording Setting Audio Setting Video Setting Wifi Setting SD Card Setting Device Time Setting Email Setting FTP Setting System Setting and Device Information The detail settings will be explained in next chapter Tap the trash icon to delete the camer...

Page 25: ...or continue setup as you want The functions of each icons on the live view interface will be described in this sector Resolution you can choose Clear or Fluent mode The Clear mode takes the first main stream while the Fluent mode takes the second sub stream which is in VGA as default You can also change the default settings in Camera Setup Video Setting Image Flip Image Mirror ...

Page 26: ...your voice Full Screen Enter in or exit for the full screen mode Preset icon Set the preset point for call Zoom icon It is for digital and optical Zoom up to 4x Video Parameter Settings you can adjust the image s brightness contrast saturation and you can also switch the vision mode among Auto Day and Night by controlling the IR Infrared light of your camera Back icon tap it to back to the previou...

Page 27: ...the camera Enable Disable Alarm emails with snapshot to send not send alarm messages with up to 3 snapshot by email It is required to make further email settings which will be described in the section 4 4 10 Enable Disable Save snapshot recording to FTP server to save not save snapshot video recordings to the FTP server if a FTP server has been built on computer You can set up sending up to 3 snap...

Page 28: ...nction 4 4 6 Video Settings Go to Camera Setup Video Setting to configure the parameters for controlling the video quality The first stream is the default for recording while the second is the default for live viewing via App 4 4 7 Wi Fi Settings Go to Camera Setup WiFi Settings to configure the wireless network for Wi Fi connection You can tap Scan to search the available networks and then apply ...

Page 29: ...configure the time and time zone as local 4 4 10 Email Settings Go to Camera Setup Email Settings to configure the parameters that allow the Dericam App to sign in your email account for sending alarm messages with snapshot about motion detection After configuration please test and then apply the settings It will prompt success if the test passed below are samples with Outlook If your email accoun...

Page 30: ...p to access your email account first before you let the Dericam camera to access your email or you may get continuous fail while you configuring and test your email settings in Dericam camera Please see below in detail For the Yahoo account 1 Sign in your Yahoo account via web browser at www mail yahoo com 2 Go to your Account Info setting page 3 Find the Account security sheet and enable the butt...

Page 31: ...o Connected apps sites and enable the button Allow less secure apps On at right Secondly you should enable the Motion Detection at the Motion Detection page mentioned above and enable the Alarm emails with snapshots at Alert Settings page mentioned above 4 4 11 FTP Settings Go to Camera Setup FTP Setting to configure the parameters that allow saving ...

Page 32: ...st passed 4 4 12 System Settings Go to Camera Setup System Settings you can reboot or reset the camera by App operation and you can also check available firmware for update 4 4 13 Device Information Go to Camera Setup Device Information to check the camera s device information It is usually required for service support 4 5 Local File Management Tap Local Files on the main interface and you can vie...

Page 33: ...n also delete it share it to others through email or save it to your mobile phone s photo library by tapping the picture 4 6 Playback from SD Card Tap SD Card Playback on the main interface and you can view playback and download the recordings from the SD Card of the camera The date and time conditions can be set up for accurate search after tapping the search icon on the right top corner ...

Page 34: ... page Username and Password It is the account of your camera the factory default username password is admin admin Language You can click on the language dropdown list to select the language for the web UI Note 1 For the first setup it will force you to modify the default password to enhance the security of the camera please enter the new password and confirm it Then you can access your camera by t...

Page 35: ...izontal Cruise from left to right 5 2 3 View First Stream choose the main stream for viewing Second Stream choose the sub stream for viewing Third Stream choose the third stream for viewing 5 2 4 Preset The Dericam camera can support max 8 preset positions from 1 to 8 You can click the button Set to save a preset position marked as a number from 1 8 if you decide to let the system remember it clic...

Page 36: ...matically according the change of environment light 5 2 6 Image Settings You can set the color parameters for the video image in this Image Setting such as Hue Brightness Contrast Saturation and Sharpness Hue Brightness Contrast Saturation Sharpness 5 2 6 Tool bar Zoom In Out Back to original size 1x 1 5x 2x 3x Open Close the audio not applicable on some models Only available for IE browser on win...

Page 37: ...ows OS Capture pictures by manual Only available for IE browser on windows OS Record video by manual A mark REC will display when manual recording is on Browse the content of the camera s SD card including pictures and videos It requires entering username password of your camera for authentication You can download any recordings from the SD card to local storage on computer Only available for IE b...

Page 38: ...ures and videos by manual or automatically saved recordings motion detection recordings and constant time schedule recordings pictures and videos are included from SD card of the camera 5 3 2 Tool bar The tool bar on the bottom of playback page is for controlling the playback process Play or Pause Open a local file from the local storage of your computer Stop Play next frame Drag to adjust the aud...

Page 39: ...or the regions like Europe and China 60HZ for USA and Canada The parameter options below for the first second stream affect the image video quality such as the resolution bitrate frame rate key frame interval bitrate control and the image quality level You can enable disable time stamp on the right top corner or change the camera s name displayed on the left top corner of the live video see below ...

Page 40: ...ght vision mode the video will be always in black white Disable Make the camera work at day mode the video will be always in color Auto Make the camera work at automatic mode and the video color will switch automatically according the change of environment light Note To reset the default settings please click the button Default 3 Audio You can set the configurations about audio on this page includ...

Page 41: ...e DHCP or Static and the port for HTTP RTSP RTMP Note Please keep the types of the IP and DNS are the same both are the DHCP or Static 2 Wireless On this page you can search the WIFI AP available for your camera to connect then select and apply the one you want to connect from the list Please ensure to enable Wireless first If you want to check whether the WiFi setup is correct and can be proved b...

Page 42: ...to make it work at Wi Fi connection after passing the wireless setup 3 DDNS DDNS setup is mainly for remotely accessing the camera You can use a third party DDNS like Dyndns org 3322 org dynddns us No ip com and UPnP service with your camera You can get the WAN IP address of your network your camera works on by click the Query button 4 ONVIF You can enable ONVIF for connecting the camera with a th...

Page 43: ...y access the camera using App neither on computer unless configuring port forwarding 5 4 3 Alarm 1 Audio Alarm Here you can enable disable the audio alarm of your camera You can set up the volume range to respond to alarm sensitivity 2 Motion Detection Only Available for IE browser on windows OS Here you can set up the areas for the motion detection and the sensitivity values of each area You can ...

Page 44: ...n enable or disable sending alarm emails with snapshots choose the saving path SD card FTP server and set up preset positions for motion detection only for Pan Tilt camera once the alarm triggered 4 Schedule On this page you can set up the schedule for 24 7 motion detection red area means motion detection enabled while white means disabled ...

Page 45: ... time period interval automatically And the interval can be user defined 3 Timed Recording Timed recording is for constant recording which you can also set up 24 7 schedule The video quality and size are decided by the stream type and video image parameters You can set up the clip length of each recording file We recommend setting the length not more than 600s for each file in order to load and pl...

Page 46: ...if you use these email accounts Note SMTP port is usually set as 25 Some SMTP servers have special port such as 587 or 465 Authentication is used for transport layer security it is usually none If you use gmail and enable the authentication with TLS or STARTTLS the SMTP port must be set to 465 or 587 it depends the authentication type you selected You can click the Test button to check whether you...

Page 47: ...p to access your email account first before you let the Dericam camera to access your email or you may get continuous fail while you configuring and test your email settings in Dericam camera Please see below in detail For the Yahoo account 4 Sign in your Yahoo account via web browser at www mail yahoo com 5 Go to your Account Info setting page 6 Find the Account security sheet and enable the butt...

Page 48: ...7 Go to the page of Sign in security 8 Go to Connected apps sites and enable the button Allow less secure apps On at right Secondly you should enable the Motion Detection at the Alarm Motion Detection page mentioned above and enable the Alarm email with picture at Alarm Alarm Link page mentioned above 5 FTP ...

Page 49: ...peration and the lower of PTZ speed the smaller of step for each finger sliding in App or click on web browser interface Return to center preset the lens will go to the preset center position after the cruise is complete Disable alarm while PTZ in motion stop motion detection while the camera is panning or tilting Indicator Display Mode not available on some models use a LED light to indicate whet...

Page 50: ...n windows OS Here you can set up masks for up to 4 areas which you don t want the camera to monitor in the screen in different colors And the position and size of mask areas can be adjusted by dragging the mask box or edge 5 4 5 System 1 Time Here you can set the time date the status of NTP and DST Daylight Saving Time and the time zone for your camera ...

Page 51: ...guration file you backed up before Please browse and select the file you want to import then click the Import button Upgrade Upgrade the firmware Please browse and select the file you want to upgrade then click the Upgrade button Please go to FAQs from the software CD or our website www dericam com to get more detail and important instruction documentation about it 3 Device Information Here you ca...

Page 52: ...Shenzhen Dericam Technology Co Ltd User Manual V1 0 7 Email support dericam com Website www dericam com 51 4 System Log Here you can query the history operation or running log of your camera ...

Page 53: ...not supported for installation by Chrome and Safari 6 1 1 How to install the plugin for IE browser in Windows OS When you login the camera in your computer at the first time by IE browser the IE browser will prompt automatically to show you to allow the installing of the Dericam camera plugin named DericamPlug 1 Allow to install this plugin after you login the camera 2 Install the plugin after you...

Page 54: ... the recording snap path to store Please run your web browser as administrator authority and set an available file path to save your recordings and pictures Then they will work in your computer 6 5 Camera could not connect the wireless network by Wi Fi 1 Please go to the CONFIG Network Wireless page through web browser here is a check button you can check whether your Wi Fi settings are right or n...

Page 55: ...6 6 The plugin is blocked by Firefox Firefox will block the NPAPI plugin by default it will prompt you to allow this plugin when you access the camera or you can active the plugin after you login the camera Please refresh the IP address of your camera to access your camera again once you allow or active the plugin in your Firefox browser ...

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Dericam B A Series, User Manual

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Summary of Contents for B A Series

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