27
5. Troubleshooting
If the battery does not operate correctly, please solve the problem by using the table below.
Symptom
Possible cause
Remedy
All reading 0, and all temperature
sensors -40
Anti-Theft Protected
Contact Tech support
RST Key no response press 0-10s RST Key Damage
Contact Tech support
No indication and alarm in the
front display panel
Sleeping mode
Press Reset to normal mode
No indication and alarm in the
front display panel even Reset still
no
Battery voltage too low
Charge battery immediately
Red LED Flashing when Standby
Battery cell low voltage
Charge battery immediately
Red LED Flashing when charging
Alarm for protection when
charging
BMS show alarm, protect and
adjustment
Red LED Flashing when
Discharging
Battery too low and will
shutdown
Charge battery immediately
RED LED Lighting continuous
Battery wrong
Need to repair
