Dentsply Maillefer PROPEX II, User Manual

Page: 22 / 114

22 / 112
8. Troubleshooting
Please review the checklist below should you experience a problem with your
Pro Pex ® II . If the problem persists after following the proposed solutions, please
contact your distributor.
Warning: The following patient's related factors may prevent accurate readings:

Blocked root canals,

Teeth with large apices,

Root fracture or perforation,

Metal crowns or bridges, if they come into contact with the file or the lip
clip.
# Problem Possible cause Solution
1 Triple beep signal
during battery
charging. 1. The battery is not
connected.
1. Open the battery
compartment, and
connect the battery as
described in the User
Manual.
2. The battery is not a
rechargeable type.
2. Replace the battery with
a rechargeable type as
described in the User
Manual.
3. Bad battery.
3. Replace the battery with
a new one.
2 The device does not
turn on by pressing
the “ON / OFF”
button. 1. The battery is
discharged.
1. Charge the battery.
2. Button malfunction. 2. Try pressing the
“ON/OFF” button
several times.
3. Electronic malfunction. 3. Contact your distributor.
3 When the charger is
connected, the
battery charging
screen does not
appear. 1. Bad charger connection. 1. Disconnect the charger
from the device and
reconnect it again.
2. Charger malfunction. 2. Replace the charger.
3. Electronic malfunction. 3. Contact your
distributor.
4 The device shuts off
during the procedure. 1. The battery is low. 1. Charge the battery.
5 No sound during the
procedure. 1. The sound control is set
at “Mute” level.
1. Adjust the sound level
as described in the
User Manual.