DentalEZ NuSimplicity, User Manual

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www.DentalEZ.com 866-DTE-INFO
37
DentalEZ
®
Equipment
PN: 2717-256E
Limited Warranty
DentalEZ and its employees are proud of the products we provide in the dental community. We stand behind these products
with a warranty against defects in material and workmanship as provided below.
In the event you experience di
ff iculty with the application or operation of any of our products, please contact our Technical
Service Department at our expense at 866-DTE-INFO (866-383-4636).
If we cannot resolve the issue by telephone, we will arrange for a representative to contact you or suggest that the product
be repaired by a dealer service technician.
If product repair or return is required, we will provide you with a
Return Authorization number and shipping instructions to
return the product to the proper facility. If the product is under warranty, we will ask you to provide proof of purchase, such
as a copy of your invoice. Please be sure to include the Return Authorization number on the package you are returning.
Products returned without a Return Authorization number cannot be repaired.
Freight costs for product returns are the responsibility of the customer. Products under warranty will be repaired or replaced
at our sole discretion and returned at our expense. Products outside the warranty limits will be repaired and returned with
costs invoiced to the customer. We are not responsible for shipping damages. We will, however, help you fi le a claim with the
freight carrier. Written repair estimates are available.
DentalEZ warrants the
NuSimplicity Chair to be free of defects in material and workmanship, under normal usage, under the
following terms:
The following items are covered under this limited warranty for a period of six (6) years from the date of installation:*
• Structures: Base Plate, Castings, Chair Seat and Back
• Hydraulic System: Cylinders, Solenoid Valves and Pump
• Electronics: Master Circuit Board and Foot Control Circuit Board, Chair Control
The upholstery package is covered under this limited warranty for a period of one (1) year from the date of installation.
Please note the following additional terms of our warranty and return policy:
• Warranties cover manufacturing defects only and do not cover defects resulting from abuse, improper handling,
cleaning, care or maintenance, normal wear and tear or non-observance of operating, maintenance or installation
instructions. Failure to use authorized parts or an authorized repair facility voids this warranty.
• Liability is limited to repair or replacement of the defective product at our sole discretion. All other liabilities, in
particular liability for damages, including, without limitation, consequential or incidental damages are excluded.
• THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO EMPLOYEE, REPRESENTATIVE OR DEALER IS
AUTHORIZED TO CHANGE THIS WARRANTY IN ANY WAY OR TO GRANT ANY OTHER WARRANTY.
WARRANTY REPAIRS: Parts repaired or replaced on a product that is in warranty will be warranted for the duration of that
product’s original warranty.
NON-WARRANTY REPAIRS: The warranty on parts either repaired or replaced on an out-of-warranty product will cover the
repaired part only and will be for the time frame of a new parts warranty period.
PRODUCT RETURN: Opened products or product returns more than a year old cannot be returned for credit. There will be a 15%
($25.00 minimum) restocking charge on all items authorized for return.
*Provided conditions de
fi ned in the Installation, Operation and Care Manual are met.
DentalEZ is a registered trademark of DentalEZ, Inc. NuSimplicity is a trademark of DentalEZ, Inc.
© 2019 DentalEZ Alabama, Inc.
NuSimplicity
TM
Chair