Music files on PC or Mac cannot be played back
This unit is not recognized on the computer.
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Reconnect the USB cable to the USB port on your computer. When this unit is still not recognized after reconnection, connect to a different USB port.
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Restart your computer.
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Check the OS of your computer. (
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When your computer is running on Windows, a dedicated driver software should be installed. (
This unit is not selected as the playback device.
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Select this unit as the playback device in the sound settings on the computer. (
“Unlocked” is displayed.
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When digital audio signals cannot be detected properly, “Unlocked” is displayed. (
“Unsupported” is displayed.
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“Unsupported” is displayed when audio signals that are not supported by this unit are input. Check the settings on your computer or player software.
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