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Orton Controller Limited Warranty
This limited warranty is given only to the immediate purchaser (“Buyer”) of the Autofire
®
Express kiln controller. This limited
warranty is not transferable. The Edward Orton Jr. Ceramic Foundation (“Orton”) warrants the controller motherboard installed on the
Autofire
®
Express (“Warranted Components”) to be in good working order under normal operating conditions for a period of one (1)
year from the date of purchase. Should the Warranted Components fail to be in good working order at any time during the stated one
(1) year period, Orton will, at its option, repair or replace the Warranted Components as set forth below. The liability of Orton is
limited to replacement and/or repair at its factory of the Warranted Components that does not remain in good working order. Repair
parts or replacement products will be furnished on an exchange basis and will be either reconditioned or new. All replaced parts or
products become the property of Orton. Following receipt of notice from Buyer of a valid warranty claim and the Autofire
®
Express
containing the Warranted Components, Orton will perform its obligations under this limited warranty within 10 business days.
Limited warranty service may be obtained by delivering the Autofire
®
Express during the warranty period to your Orton Supplier or to
The Edward Orton Jr. Ceramic Foundation, 6991 Old 3C Highway, Westerville, Ohio 43082 and providing written proof of purchase
and a description of the defect or problem. Buyer must insure the shipment or assume the risk of loss or damage in transit, prepay
shipping charges to the service location, and use the original shipping container or equivalent. Buyer will be responsible for shipping
and handling charges in excess of US $50.00 incurred by Orton in returning the Autofire
®
Express to the Buyer after completion of
limited warranty service.
This warranty does not apply to any damage to the Autofire
®
Express resulting from:
Operation beyond electrical rating.
External sources including, but not limited to, chemicals, heat abuse and improper care.
Improper or inadequate maintenance by Buyer.
Parts or equipment not supplied by Orton.
Unauthorized modification or misuse.
Operation outside environmental specifications.
Improper installation.
Over firing (melting of materials being fired) regardless of the cause of the over firing.
Warranted Components returned for service where no warranted defect is found will be subject to service, and shipping and handling
fees.
If the Warranted Components are not in good working order as warranted above, Buyer‟s sole remedy shall be repair or replacement
of the Warranted Components as provided above.
TO THE EXTENT PERMITTED BY LAW, ALL EXPRESS AND IMPLIED WARANTIES FOR THE WARRANTED
COMPONENTS INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE LIMITED TO THE ONE YEAR WARRANTY PERIOD COMMENCING ON THE DATE OF PURCHASE, AND NO
OTHER WARRANTY WHETHER EXPRESS OR IMPLIED WILL APPLY TO THIS PERIOD. TO THE EXTENT PERMITTED
BY LAW, ORTON‟S REMEDY AND BUYER‟S SOLE REMEDY IS LIMITED SOLELY AND EXCLUSIVELY TO REPAIR OR
REPLACEMENT AS SET FORTH HEREIN. ORTON SHALL NOT BE LIABLE FOR, AND BUYER‟S REMEDY SHALL NOT
INCLUDE ANY INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY KIND WHATSOEVER, WHETHER A
CLAIM IS BASED UPON THEORY OF CONTRACT, NEGLIENCE OR TORT.
Buyer shall determine suitability of the Autofire
®
Express for the intended use and assume all risk and liability therewith. Some states
do not allow this exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to
you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
The above limitation does not apply in the event that any Warranted Components are determined by a court of competent jurisdiction
to be defective and to have directly caused bodily injury, death or property damage; provided that in no event shall Orton‟s liability
exceed the greater of $1,000.00 or the purchase price of the specific Autofire
®
Express that caused such damage.
Service may also be obtained on Warranted Components no longer under warranty by returning the Autofire
®
Express prepaid to Orton
with a description of the problem and Buyer‟s name and contact information. Buyer will be contacted with an estimate of services
charges before any work is performed.
Customer Satisfaction Policy
If for any reason you are not completely satisfied with the performance of the Orton Autofire
®
Express or the conditions of this
warranty, return the Autofire
®
Express in good working condition, transportation and insurance prepaid, within 30 days of purchase
date to your supplier or The Edward Orton Jr. Ceramic Foundation, 6991 Old 3C Highway, Westerville, Ohio 43082 and your
purchase price will be refunded. Prior to returning your Autofire
®
Express contact Orton for an authorization number and include with
your shipment. For controllers ordered in error, a restocking charge will apply.
Revised: October 22, 2007