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If you use the above procedure and you still cannot view layers in your workspace, contact
the Database Administrator to verify the database you are connected to is running correctly
and is not disconnected.
The Map View is Blank
If you installed compatible data to your hard drive before XMap was installed, your map
area may appear blank when you open the program. If your map area is blank, you must
update the Base Data settings in the Map Data tab to include that data in your projects. For
instructions on adding data to your base data settings, see the first
Troubleshooting
topic,
Map Data Doesn’t Display in All Projects
.
Minimum System Requirements
• Microsoft® Windows XP, SP2 with 512 MB RAM (1 GB+ MB recommended)
• Microsoft Windows Vista™ Business, or Ultimate: 1 GB RAM (2+ GB recommended)
• Intel® Pentium PC 1.5 GHz or higher processor (1.5+ GHz Dual Core recommended)
• 1 GB of available hard-disk space (2 GB+ recommended). Note: 4.1 GB of available
hard disk space required to install phone data for all regions (can be run from DVD)
• 3D-capable video card with 64 MB VRAM (128+ MB recommended)
• Microsoft Internet Explorer 6.01 (Service Pack 1) or later
• DVD-ROM drive
• 1024 x 768 screen resolution or higher
Contacting DeLorme
For sales and general product questions, phone 800-293-2389 Monday–Friday (excluding
holidays). To order online, visit the XMap website at www.xmap.com.
