22
PROBLEM
POSSIBLE CAUSE
SOLUTION
The coffee is not hot.
The cups were not preheated.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The infuser (A15) has cooled down be-
cause 2/3 minutes have elapsed since
the last coffee was made.
Before making the coffee, heat the infuser by
rinsing using the "Rinse" function (see section
“7.1 Rinsing”).
A low coffee temperature is set.
Set a hotter coffee temperature (see section “7.9
Set temperature”).
17. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
REDUCE COFFEE AMOUNT
Too much coffee has been used.
Select a milder taste by pressing the
button (B6-fig. 10) or reduce the quantity of
pre-ground coffee.
FILL BEANS CONTAINER
The coffee beans have run out.
Fill the beans container (A3 - fig. 14).
The pre-ground coffee funnel (A4) is clogged.
Empty the funnel with the help of the brush
(C5) as described in section “11.8 Cleaning the
pre-ground coffee funnel”.
INSERT INFUSER ASSEMBLY
The infuser has not been replaced after clea-
ning (A15).
Insert the infuser as described in the section
“11.9 Cleaning the infuser”.
INSERT TANK
The tank (A16) is not correctly in place.
Insert the tank correctly and press as far as it
will go.
GENERAL ALARM
The inside of the appliance is very dirty.
Clean the inside of the appliance thoroughly,
as described in section “11. CLEANING”. If the
message is still displayed after cleaning, con-
tact a service centre.
EMPTY CIRCUIT
FILL CIRCUIT
HOT WATER
Press OK
The water circuit is empty
Press OK (B3 - fig. 7) to deliver water from the
spout (C6) until it flows out normally. If the
problem persists, make sure the water tank
(A16) is fully inserted.
REPLACE FILTER
The water softener filter (C4) is exhausted.
Replace the filter or remove it as described in
section “14. WATER SOFTENER FILTER”.
SET DIAL TO CLEAN
Milk has been delivered recently and the tubes
inside the milk container (D) must be cleaned.
Turn the froth adjustment dial (D1) to CLEAN
(fig. 25).
INSERT WATER SPOUT
The water spout (C6) is not inserted or is
inserted incorrectly
Insert the water spout as far as it will go.
INSERT MILK CONTAINER
The milk container (D) is not inserted correctly. Insert the milk container (fig. 23) as far as it
will go.
